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Retail Customer Service Associate Jobs in Midvale, UT

Savers/Value Village

Customer Service Associate

Midvale, UT

$13.75 - $18.75/hr

Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household ...

Savers | Value Village

Customer Service Associate

Midvale, UT · On-site

$13.75 - $18.75/hr

Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household ...

Savers - US

Customer Service Associate

Draper, UT

$13.50 - $18.75/hr

Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household ...

Savers - US

Customer Service Associate

Salt Lake City, UT · On-site

$14 - $19.25/hr

Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household ...

Rocket Express

Customer Service Associate

Midvale, UT · On-site

$16/hr

If so our, part-time Customer Service Associate at Rocket Express located at 150 W 7200 South, Midvale, UT, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Rocket Express

Customer Service Associate

Midvale, UT

$16/hr

If so our, full-time Customer Service Associate at Rocket Express located at 150 W 7200 South, Midvale, UT, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Savers | Value Village

Customer Service Associate

Draper, UT · On-site

$13.50 - $18.75/hr

Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household ...

Savers Value Village

Customer Service Associate

Draper, UT · On-site

$13.50 - $18.75/hr

Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household ...

Dollartree

Customer Service Associate

West Valley City, UT · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate

Sandy, UT · On-site

$13.75 - $19/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate

West Jordan, UT · On-site

$13.50 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate

West Jordan, UT · On-site

$13.50 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate

Sandy, UT · On-site

$13.75 - $19/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate

West Valley City, UT · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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All JobsRetail Customer Service Associate JobsRetail Customer Service Associate Jobs in Midvale, UT

Retail Customer Service Associate information

See Midvale, UT salary details

$10

$14

$16

How much do retail customer service associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for retail customer service associate in Midvale, UT is $14.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $14.95 per hour, depending on experience, location, and employer.

What is a retail customer service associate?

Retail Customer Service Associates are frontline employees who assist customers in retail stores by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They are responsible for maintaining product displays, stocking shelves, and providing information about products and store policies. Their role is essential for creating a welcoming environment and helping customers find what they need, which can lead to increased sales and customer loyalty. Retail Customer Service Associates also handle customer complaints and work to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a retail customer service associate?

To excel as a Retail Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is often required. Outstanding communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues effectively. These abilities are crucial for delivering positive customer experiences, driving sales, and maintaining store efficiency.

What are some common challenges faced by retail customer service associates, and how can they be overcome?

Retail Customer Service Associates often encounter challenges such as handling difficult customers, managing high-paced environments during peak hours, and balancing multiple tasks like restocking and assisting customers simultaneously. To overcome these challenges, associates benefit from strong communication skills, patience, and effective time management. Many retailers provide training and team support to help associates develop conflict resolution skills and adapt to fast-paced work environments, making it easier to deliver excellent customer service even during busy times.

What is the difference between Retail Customer Service Associate vs Cashier?

AspectRetail Customer Service AssociateCashier
Primary RoleAssist customers, answer questions, handle returns, and provide product informationProcess transactions, handle payments, and issue receipts
Work EnvironmentCustomer-facing, involves interaction and problem-solvingCounter or checkout area, focused on transaction processing
Required SkillsCommunication, customer service, problem-solvingBasic math, attention to detail, customer interaction
Common CertificationsNone typically required, but customer service training helpfulNone typically required

While both roles involve direct customer interaction in retail settings, Retail Customer Service Associates focus on assisting customers with inquiries and issues, whereas Cashiers primarily handle payment transactions. Both roles are essential for a smooth shopping experience and often overlap in skills, but their core responsibilities differ.

What cities near Midvale, UT are hiring for Retail Customer Service Associate jobs?

Cities near Midvale, UT with the most Retail Customer Service Associate job openings:

Retail Customer Service Associate jobs near you
Infographic showing various Retail Customer Service Associate job openings in Midvale, UT as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $29,770 per year, or $14.3 per hour.

Customer Service Associate

Savers/Value Village

Midvale, UT

$13.75 - $18.75/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Savers Value Village rating

6.1

Company rating: 6.1 out of 10

Based on 209 frontline employees who took The Breakroom Quiz

20th of 50 rated thrift stores

Job description

Description

Job Title: Customer Service Associate

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.  We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect:

  • The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
  • To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
  • An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

 

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

Benefits offerings including:

  • Bundled health plans such as medical, Rx, dental and vision
  • Company-paid life insurance for extra protection and peace of mind
  • Programs to stop smoking, diabetes management coaching, and on demand care options.
  • A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
  • Paid time off from work for leisure or other hobbies.
  • A range of mental health services to assist you in managing daily life.

Savers is an E-Verify employer

39 W 7200 S, Midvale, UT 84047

What Savers Value Village employees say

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