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Retail Customer Service Associate Jobs in Midvale, UT

PetSmart

Retail Customer Service Lead

Salt Lake City, UT · On-site

$15 - $18.25/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Salt Lake City, UT · On-site

$15 - $18.25/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Salt Lake City, UT

$15 - $18.25/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Salt Lake City, UT · On-site

$15 - $18.25/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Salt Lake City, UT · On-site

$15 - $18.25/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Salt Lake City, UT

$15 - $18.25/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Salt Lake City, UT · On-site

$14.19 - $20.45/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

Tjx

Customer Service Associate

Sandy, UT

$13 - $17.10/hr

Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer ... Provides timely, courteous and knowledgeable service to customers * Engages customers, providing ...

TJX Companies

Customer Service Associate

Sandy, UT · On-site

$13 - $17.10/hr

Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer ... Provides timely, courteous and knowledgeable service to customers * Engages customers, providing ...

Savers Value Village

Customer Service Associate

Midvale, UT · On-site

$13.75 - $18.75/hr

Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household ...

Savers/Value Village

Customer Service Associate

Draper, UT

$13.50 - $18.75/hr

Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household ...

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Showing results 21-40

All JobsRetail Customer Service Associate JobsRetail Customer Service Associate Jobs in Midvale, UT

Retail Customer Service Associate information

See Midvale, UT salary details

$10

$14

$16

How much do retail customer service associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for retail customer service associate in Midvale, UT is $14.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $14.95 per hour, depending on experience, location, and employer.

What is a retail customer service associate?

Retail Customer Service Associates are frontline employees who assist customers in retail stores by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They are responsible for maintaining product displays, stocking shelves, and providing information about products and store policies. Their role is essential for creating a welcoming environment and helping customers find what they need, which can lead to increased sales and customer loyalty. Retail Customer Service Associates also handle customer complaints and work to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a retail customer service associate?

To excel as a Retail Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is often required. Outstanding communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues effectively. These abilities are crucial for delivering positive customer experiences, driving sales, and maintaining store efficiency.

What are some common challenges faced by retail customer service associates, and how can they be overcome?

Retail Customer Service Associates often encounter challenges such as handling difficult customers, managing high-paced environments during peak hours, and balancing multiple tasks like restocking and assisting customers simultaneously. To overcome these challenges, associates benefit from strong communication skills, patience, and effective time management. Many retailers provide training and team support to help associates develop conflict resolution skills and adapt to fast-paced work environments, making it easier to deliver excellent customer service even during busy times.

What is the difference between Retail Customer Service Associate vs Cashier?

AspectRetail Customer Service AssociateCashier
Primary RoleAssist customers, answer questions, handle returns, and provide product informationProcess transactions, handle payments, and issue receipts
Work EnvironmentCustomer-facing, involves interaction and problem-solvingCounter or checkout area, focused on transaction processing
Required SkillsCommunication, customer service, problem-solvingBasic math, attention to detail, customer interaction
Common CertificationsNone typically required, but customer service training helpfulNone typically required

While both roles involve direct customer interaction in retail settings, Retail Customer Service Associates focus on assisting customers with inquiries and issues, whereas Cashiers primarily handle payment transactions. Both roles are essential for a smooth shopping experience and often overlap in skills, but their core responsibilities differ.

What cities near Midvale, UT are hiring for Retail Customer Service Associate jobs?

Cities near Midvale, UT with the most Retail Customer Service Associate job openings:

Retail Customer Service Associate jobs near you
Infographic showing various Retail Customer Service Associate job openings in Midvale, UT as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $29,770 per year, or $14.3 per hour.

Customer Service Associate

Upfront Plumbing Drains Heating and Air

Midvale, UT • On-site

$16 - $18/hr

Full-time

PTO

Re-posted 19 days ago

Job description

Upfront Plumbing Drains Heating and Air is currently hiring for a full-time Customer Service Associate to provide excellent customer service while managing a variety of administrative tasks in the Midvale, UT area. This position earns a competitive wage of $16-$18 per hour, depending on experience.In addition to competitive pay and our work hard, play hard culture, we offer our Customer Service Associates the following benefits and perks:Paid time off (PTO)Paid major holidaysCompany eventsCompany partiesSo, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!DAY-TO-DAYThis full-time position typically works Monday - Friday.As a Customer Service Associate, you provide support to our plumbers out in the field. You answer inbound calls, texts, and emails. As you interact with clients, you gather information, manage schedules, and process new and existing service requests. Your knowledge of the plumbing industry allows you to provide clear answers to any questions our customers may have. You get great satisfaction from providing excellent customer service and love helping the team from the comfort of your home!ABOUT UPFRONT PLUMBING DRAINS HEATING AND AIRFor nearly two decades our company has been serving the Salt Lake community a unique and fresh service experience. Our ability to improve terrible situations and maintain excellent health and sanitation standards for our community has earned us a well-trusted reputation. We are licensed, bonded, and insured meaning we get jobs done fast and done right.We are a team of highly motivated individuals that thrive in a laid-back and easy-going environment. Our culture allows us to strive for success while never losing our passion. We aim to be a long-standing company where employees can build lifelong careers and have a place to endlessly succeed. Our team enjoys feeling valued and appreciated while being a part of a company that never stops growing.OUR IDEAL CUSTOMER SERVICE ASSOCIATEA problem solver - eager to help and finds creative solutionsOrganized - manages time well and effectively prioritizes multiple tasksA fast learner - willing to learn new skillsFriendly - can easily establish a good rapport with peopleIf this sounds like you, keep reading!REQUIREMENTSMust be able to work in the office in Midvale, UTExcellent written and verbal communication skillsAbility to work in a fast-paced environmentAbility to work in both team and individual environmentsWillingness to learn additional skills and grow with the companyMust live in the Salt Lake ValleyIf you meet the above requirements, we need you. Apply today to join our team as a Customer Service Associate!Location: 84084
Job Posted by ApplicantPro