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Retail Customer Service Associate Jobs in Merrick, NY

PostNet

Retail Customer Service Representative

Bronx, NY · On-site

$17/hr

Training & development Retail Customer Service Representative - Benefit and Perks * Competitive Compensation * Flexible Scheduling * Hard work, collaboration, humanity, fun, and laughter * Career ...

Gu

Customer Service Associate

Manhattan, NY · On-site

$17.50 - $18/hr

Customer Service Associate Company Overview ... GU is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global ...

Ed Mitchell Inc

Customer Service Associate

Huntington, NY · On-site

$15.25 - $21.25/hr

Mitchell Stores is a high-end luxury brand retail store for men's and women's designer and ... Our Customer Service Associates are experts in delivering first class service to our clients, while ...

Mitchell Stores

Customer Service Associate

Huntington, NY · On-site

$15.25 - $21.25/hr

Mitchell Stores is a high-end luxury brand retail store for men's and women's designer and ... Our Customer Service Associates are experts in delivering first class service to our clients, while ...

Ed Mitchell Inc

Customer Service Associate

Huntington, NY · On-site

$25 - $27/hr

Mitchell Stores is a high-end luxury brand retail store for men's and women's designer and ... Our Customer Service Associates are experts in delivering first class service to our clients, while ...

ed mitchell

Customer Service Associate

Huntington, NY

$15.25 - $21.25/hr

Mitchell Stores is a high-end luxury brand retail store for men's and women's designer and ... Our Customer Service Associates are experts in delivering first class service to our clients, while ...

Ed Mitchell Inc

Customer Service Associate

Huntington, NY · On-site

$25 - $27/hr

Mitchell Stores is a high-end luxury brand retail store for men's and women's designer and ... Our Customer Service Associates are experts in delivering first class service to our clients, while ...

ed mitchell

Customer Service Associate

Huntington, NY

$15.25 - $21.25/hr

Mitchell Stores is a high-end luxury brand retail store for men's and women's designer and ... Our Customer Service Associates are experts in delivering first class service to our clients, while ...

Fast Retailing

Customer Service Associate

Manhattan, NY · On-site

$17.50 - $18/hr

GU is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global ... As a Customer Service Associate, you will be responsible for handling customer service inquiries ...

Ed Mitchell Inc

Customer Service Associate

Huntington, NY · On-site

$25 - $27/hr

Mitchell Stores is a high-end luxury brand retail store for men's and women's designer and ... Our Customer Service Associates are experts in delivering first class service to our clients, while ...

Ed Mitchell Inc

Customer Service Associate

Huntington, NY · On-site

$25 - $27/hr

Mitchell Stores is a high-end luxury brand retail store for men's and women's designer and ... Our Customer Service Associates are experts in delivering first class service to our clients, while ...

CRC Management Co LLC

Customer Service Associate

Bronx, NY · On-site

$15 - $20.75/hr

Laundry Capital is recognized by the retail sales industry as the "gold standard" for laundromat ... Laundry Associates are passionate about customer service!! Our Laundry Associates are the face of ...

bav

Customer Service Associate

Manhattan, NY

$16 - $22/hr

Under supervision, the Customer Service Associate handles all post order inquiries via telephone, email, or chat regarding merchandise purchased by customers. The goal of a Customer Service Associate ...

PetSmart

Retail Customer Service Lead

Babylon, NY

$16.25 - $19.75/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Babylon, NY · On-site

$16.25 - $19.75/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Babylon, NY · On-site

$16.25 - $19.75/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Babylon, NY

$16.25 - $19.75/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Babylon, NY

$16.25 - $19.75/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Babylon, NY

$16.25 - $19.75/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

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Showing results 21-40

All JobsRetail Customer Service Associate JobsRetail Customer Service Associate Jobs in Merrick, NY

Retail Customer Service Associate information

See Merrick, NY salary details

$11

$15

$18

How much do retail customer service associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for retail customer service associate in Merrick, NY is $15.54, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $16.25 per hour, depending on experience, location, and employer.

What is the difference between Retail Customer Service Associate vs Cashier?

AspectRetail Customer Service AssociateCashier
Primary RoleAssist customers, answer questions, handle returns, and provide product informationProcess transactions, handle payments, and issue receipts
Work EnvironmentCustomer-facing, involves interaction and problem-solvingCounter or checkout area, focused on transaction processing
Required SkillsCommunication, customer service, problem-solvingBasic math, attention to detail, customer interaction
Common CertificationsNone typically required, but customer service training helpfulNone typically required

While both roles involve direct customer interaction in retail settings, Retail Customer Service Associates focus on assisting customers with inquiries and issues, whereas Cashiers primarily handle payment transactions. Both roles are essential for a smooth shopping experience and often overlap in skills, but their core responsibilities differ.

What is a retail customer service associate?

Retail Customer Service Associates are frontline employees who assist customers in retail stores by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They are responsible for maintaining product displays, stocking shelves, and providing information about products and store policies. Their role is essential for creating a welcoming environment and helping customers find what they need, which can lead to increased sales and customer loyalty. Retail Customer Service Associates also handle customer complaints and work to resolve issues efficiently.

What are some common challenges faced by retail customer service associates, and how can they be overcome?

Retail Customer Service Associates often encounter challenges such as handling difficult customers, managing high-paced environments during peak hours, and balancing multiple tasks like restocking and assisting customers simultaneously. To overcome these challenges, associates benefit from strong communication skills, patience, and effective time management. Many retailers provide training and team support to help associates develop conflict resolution skills and adapt to fast-paced work environments, making it easier to deliver excellent customer service even during busy times.

What are the key skills and qualifications needed to thrive as a retail customer service associate?

To excel as a Retail Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is often required. Outstanding communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues effectively. These abilities are crucial for delivering positive customer experiences, driving sales, and maintaining store efficiency.
What cities near Merrick, NY are hiring for Retail Customer Service Associate jobs? Cities near Merrick, NY with the most Retail Customer Service Associate job openings:
Retail Customer Service Associate jobs near you
Infographic showing various Retail Customer Service Associate job openings in Merrick, NY as of June 2026, with employment types broken down into 57% Full Time, 42% Part Time, and 1% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $32,321 per year, or $15.5 per hour.

Retail Customer Service Representative

PostNet

Bronx, NY • On-site

$17/hr

Other

Re-posted 8 days ago

PostNet rating

5.4

Company rating: 5.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Training & development
Retail Customer Service Representative - Benefit and Perks
  • Competitive Compensation
  • Flexible Scheduling
  • Hard work, collaboration, humanity, fun, and laughter
  • Career path development
A PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned. May help to train and mentor Customer Service Representatives.
The Ideal Retail Customer Service Representative Candidate Will Have:
  • Previous customer service or sales experience in a retail environment
  • Exceptional customer service skills
  • Ability to translate customer requirements into final products or services
  • Assist in handling customer complaints and problems in a professional manner
  • Multitasking - must have the ability to simultaneously process multiple tasks
  • Effective verbal and written communication skills
  • Strong attention to detail
  • Outstanding time management and organizational skills
  • A high school diploma or equivalent required
  • Valid driver's license required
  • Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software
  • Ability to work flexible hours
  • Some supervisory skills preferred
  • Notary Public certification may be required
Retail Customer Service Representative - Daily Tasks:
  • Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner
  • Assists customers with their product and service need in person, through email, and by phone
  • Processes customer sales through the point-of-sale system
  • Up-sells, cross-sells, and actively participates in marketing and promotional initiatives
  • Opens and closes the center, cash register, and other center systems
  • Assists management in maintaining, ordering, and stocking inventory
  • Maintains the center consistent with established standards
  • Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff
  • Sorts and deposits mail in private mailboxes
  • Captures, complete tasks, and organizes Virtual Mail
Retail Customer Service Representative - Role Requirements:
  • Must be able to stand behind a sales counter for extended periods of time
  • Must be able to lift at least 50 pounds
  • Must be able to communicate clearly with customers by email, by phone, and in-person
  • May be required to operate a motor vehicle
  • Must perform all duties in a safe and efficient manner

Company Overview
Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.
PostNet has nearly 700 locations across North America, Central America, South America, and Africa.
At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities.
Apply today!
Compensation: $17.00 per hour
At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.
We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!
We invite EVERYONE to apply!
*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

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