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Retail Customer Service Associate Jobs in Danby, VT

O'Reilly Auto Parts

Retail Service Specialist

Rutland, VT

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc ...

O'Reilly Auto Parts

Retail Service Specialist

Manchester, VT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc ...

TJX Companies

Retail Sales Associate

Rutland, VT · On-site

$13.67 - $14.17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...

O'Reilly Auto Parts

Retail Service Specialist

Dorset, VT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc ...

O'Reilly Auto Parts

Retail Service Specialist

Dorset, VT

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc ...

O'Reilly Auto Parts

Retail Service Specialist

Weston, VT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc ...

O'Reilly Auto Parts

Retail Service Specialist

Granville, NY · On-site

$16 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc ...

O'Reilly Auto Parts

Retail Service Specialist

West Pawlet, VT · On-site

$11 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc ...

O'Reilly Auto Parts

Retail Service Specialist

Rutland, VT · On-site

$14.42 - $20.40/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc ...

O'Reilly Auto Parts

Retail Service Specialist

Mount Holly, VT

$15 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc ...

O'Reilly Auto Parts

Retail Service Specialist

Castleton, VT · On-site

$15 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc ...

O'Reilly Auto Parts

Retail Service Specialist

Proctor, VT

$15 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc ...

TJ Maxx

Retail Merchandise Associate

Rutland, VT

$14.42 - $14.92/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...

Tjx

Retail Merchandise Associate

Rutland, VT · On-site

$14.42 - $14.92/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...

TJX Companies

Retail Merchandise Associate

Rutland, VT · On-site

$14.42 - $14.92/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...

TJ Maxx

Retail Merchandise Associate

Rutland, VT · On-site

$14.42 - $14.92/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You. Possesses excellent customer service skills Able to work a flexible schedule to support ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...

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Showing results 41-60

All JobsRetail Customer Service Associate JobsRetail Customer Service Associate Jobs in Danby, VT

Retail Customer Service Associate information

See Danby, VT salary details

$11

$15

$18

How much do retail customer service associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for retail customer service associate in Danby, VT is $15.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $16.44 per hour, depending on experience, location, and employer.

What is the difference between Retail Customer Service Associate vs Cashier?

AspectRetail Customer Service AssociateCashier
Primary RoleAssist customers, answer questions, handle returns, and provide product informationProcess transactions, handle payments, and issue receipts
Work EnvironmentCustomer-facing, involves interaction and problem-solvingCounter or checkout area, focused on transaction processing
Required SkillsCommunication, customer service, problem-solvingBasic math, attention to detail, customer interaction
Common CertificationsNone typically required, but customer service training helpfulNone typically required

While both roles involve direct customer interaction in retail settings, Retail Customer Service Associates focus on assisting customers with inquiries and issues, whereas Cashiers primarily handle payment transactions. Both roles are essential for a smooth shopping experience and often overlap in skills, but their core responsibilities differ.

What is a retail customer service associate?

Retail Customer Service Associates are frontline employees who assist customers in retail stores by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They are responsible for maintaining product displays, stocking shelves, and providing information about products and store policies. Their role is essential for creating a welcoming environment and helping customers find what they need, which can lead to increased sales and customer loyalty. Retail Customer Service Associates also handle customer complaints and work to resolve issues efficiently.

What are some common challenges faced by retail customer service associates, and how can they be overcome?

Retail Customer Service Associates often encounter challenges such as handling difficult customers, managing high-paced environments during peak hours, and balancing multiple tasks like restocking and assisting customers simultaneously. To overcome these challenges, associates benefit from strong communication skills, patience, and effective time management. Many retailers provide training and team support to help associates develop conflict resolution skills and adapt to fast-paced work environments, making it easier to deliver excellent customer service even during busy times.

What are the key skills and qualifications needed to thrive as a retail customer service associate?

To excel as a Retail Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is often required. Outstanding communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues effectively. These abilities are crucial for delivering positive customer experiences, driving sales, and maintaining store efficiency.
Retail Customer Service Associate jobs near you
Infographic showing various Retail Customer Service Associate job openings in Danby, VT as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,701 per year, or $15.7 per hour.

Retail Service Specialist

O'Reilly Auto Parts

Bridgewater Corners, VT • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

O'Reilly Auto Parts rating

5.3

Company rating: 5.3 out of 10

Based on 1,890 frontline employees who took The Breakroom Quiz

548th of 733 rated retailers

Job description

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager.

Bilingual candidates encouraged to apply.

ESSENTIAL JOB FUNCTIONS

Lead store team members in providing excellent customer service to retail and professional customers.

Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc...)

Ensure telephone is answered according to company policy.

Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.

Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.

Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.

Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.

Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned.

Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy.

Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area.

All other duties as assigned.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

Required:

Strong communication skills

Ability to obtain RSS Certification

Desired:

Retail sales experience, preferably in auto parts

Automotive systems and repair knowledge

ASE Certification

Fluency in multiple languages (Spanish is highly desired)

O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package:

  • Competitive Wages & Paid Time Off

  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One

  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)

  • Team Member Health/Wellbeing Programs

  • Tuition Educational Assistance Programs

  • Opportunities for Career Growth

O'Reilly Auto Parts is an equal opportunity employer.The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.

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