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Retail Customer Service Associate Jobs in Danby, VT

Models and shares customer service best practices with all team members to deliver a distinctive ... Prefer six months of experience in a retail environment. * Prefer to have prior work experience ...

Retail Associate

Rutland, VT

$16 - $20/hr

  • Retirement

  • PTO

As a Food Service Associate you will greet customers, deliver exceptional service with courtesy, and handle inquiries. Your goal will be to provide exceptional service and customer experiences. Your ...

New

Retail Associate

Rutland, VT · On-site

$16 - $20/hr

  • Retirement

  • PTO

As a Food Service Associate you will greet customers, deliver exceptional service with courtesy, and handle inquiries. Your goal will be to provide exceptional service and customer experiences. Your ...

New

Customer Service Specialist

Rutland, VT · On-site

$17.75 - $23.50/hr

  • Medical

  • Retirement

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about ...

Customer Service Specialist

Rutland, VT · On-site

$19/hr

  • Medical

  • Retirement

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about ...

Retail Service Specialist

Belmont, VT

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc ...

Retail Service Specialist

Dorset, VT

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc ...

Showing results 21-40

Retail Customer Service Associate information

See Danby, VT salary details

$11

$15

$18

How much do retail customer service associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for retail customer service associate in Danby, VT is $15.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $16.44 per hour, depending on experience, location, and employer.

What is the difference between Retail Customer Service Associate vs Cashier?

AspectRetail Customer Service AssociateCashier
Primary RoleAssist customers, answer questions, handle returns, and provide product informationProcess transactions, handle payments, and issue receipts
Work EnvironmentCustomer-facing, involves interaction and problem-solvingCounter or checkout area, focused on transaction processing
Required SkillsCommunication, customer service, problem-solvingBasic math, attention to detail, customer interaction
Common CertificationsNone typically required, but customer service training helpfulNone typically required

While both roles involve direct customer interaction in retail settings, Retail Customer Service Associates focus on assisting customers with inquiries and issues, whereas Cashiers primarily handle payment transactions. Both roles are essential for a smooth shopping experience and often overlap in skills, but their core responsibilities differ.

What is a retail customer service associate?

Retail Customer Service Associates are frontline employees who assist customers in retail stores by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They are responsible for maintaining product displays, stocking shelves, and providing information about products and store policies. Their role is essential for creating a welcoming environment and helping customers find what they need, which can lead to increased sales and customer loyalty. Retail Customer Service Associates also handle customer complaints and work to resolve issues efficiently.

What are some common challenges faced by retail customer service associates, and how can they be overcome?

Retail Customer Service Associates often encounter challenges such as handling difficult customers, managing high-paced environments during peak hours, and balancing multiple tasks like restocking and assisting customers simultaneously. To overcome these challenges, associates benefit from strong communication skills, patience, and effective time management. Many retailers provide training and team support to help associates develop conflict resolution skills and adapt to fast-paced work environments, making it easier to deliver excellent customer service even during busy times.

What are the key skills and qualifications needed to thrive as a retail customer service associate?

To excel as a Retail Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is often required. Outstanding communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues effectively. These abilities are crucial for delivering positive customer experiences, driving sales, and maintaining store efficiency.
Infographic showing various Retail Customer Service Associate job openings in Danby, VT as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,701 per year, or $15.7 per hour.

Loss Prevention Tactical Customer Service Associate II

TJX Companies

Rutland, VT • On-site

$13.67 - $18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


TJX rating

5.9

Company rating: 5.9 out of 10

Based on 689 frontline employees who took The Breakroom Quiz

26th of 39 rated national retailers


Job description

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.


Posting Notes: TJ Maxx Store 0141 || 212 Shopping Plaza Road || Rutland || VT || 05701

Opportunity: Contribute To The Growth Of Your Career

Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values.

  • Maintains a proper and professional stance in the designated area at the front of the store
  • Act as a visual deterrent to prevent potential loss/dishonesty
  • Review and understand the Store Emergency Response Guide
  • Wear a complete Company approved uniform including a Body Worn Camera
  • Greet customers appropriately, demonstrate courtesy and respect
  • Establish and maintain a position at the front of the store or in a department
  • Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
  • Observe and report any suspicious behavior or critical incidents to LP or store management
  • Perform a closing safety sweep of the store with a member of management
  • Adhere to all Company Policy and Procedure
  • Document required incidents in AIIM Case Management
  • Performs other duties as assigned

Who We Are Looking For: You!

  • Strong verbal and written communication
  • Sound decision making skills
  • Ability to take initiative and perform well independently
  • Prioritizes/organizes workload and manages time effectively
  • Able to stand for long periods of time
  • 0-2 years retail or security experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $13.67 to $18.25 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: TJ Maxx Store 0141 || 212 Shopping Plaza Road || Rutland || VT || 05701


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