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Retail Customer Service Associate Jobs in Ohio (NOW HIRING)

Sherwin-Williamsin

Retail Customer Service

Mason, OH · On-site

$14 - $15.50/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their ... Associate will work at multiple locations within a 10Mi radius Job duties involve contact with ...

Sherwin-Williamsin

Retail Customer Service

Centerville, OH

$14.25 - $18.75/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their ... This is a POD role, Associate will work at multiple locations Store #1045, located at: 9170 Dayton ...

Sherwin-Williamsin

Retail Customer Service

Lebanon, OH

$14 - $18.25/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their ... This is a POD role. Associate will work at multiple locations. Store #1311, located at: 1058 ...

Sherwin-Williamsin

Retail Customer Service

Cincinnati, OH

$14.75 - $19.25/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their ... Associate will work at multiple locations Store #1756, located at: 11429 Princeton Pike Cincinnati ...

Sherwin-Williamsin

Retail Customer Service

West Chester, OH

$15.25 - $18/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their ... This is a Full-Time POD role, associate will work at multiple locations Store #1394, located at ...

Sherwin-Williams

Retail Customer Service

Cincinnati, OH · On-site

$16.83/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

Sherwin-Williams

Retail Customer Service

Piqua, OH · On-site

$16.83/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

Sherwin-Williams

Retail Customer Service

Trotwood, OH · On-site

$16.50/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

Sherwin-Williams

Retail Customer Service

Lebanon, OH · On-site

$16.83/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

Sherwin-Williams

Retail Customer Service

Englewood, OH · On-site

$16.50/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

Sherwin-Williams

Retail Customer Service

Mason, OH · On-site

$16.83/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

Sherwin Williams

Retail Customer Service

Dayton, OH · On-site

$17.05/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

Sherwin-Williams

Retail Customer Service

Troy, OH · On-site

$16.83/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

Sherwin-Williams

Retail Customer Service

Troy, OH · On-site

$16.83/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

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All JobsRetail Customer Service Associate JobsRetail Customer Service Associate Jobs in Ohio

Retail Customer Service Associate information

See Ohio salary details

$10

$14

$16

How much do retail customer service associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for retail customer service associate in Ohio is $14.43, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $15.10 per hour, depending on experience, location, and employer.

What is a retail customer service associate?

Retail Customer Service Associates are frontline employees who assist customers in retail stores by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They are responsible for maintaining product displays, stocking shelves, and providing information about products and store policies. Their role is essential for creating a welcoming environment and helping customers find what they need, which can lead to increased sales and customer loyalty. Retail Customer Service Associates also handle customer complaints and work to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a retail customer service associate?

To excel as a Retail Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is often required. Outstanding communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues effectively. These abilities are crucial for delivering positive customer experiences, driving sales, and maintaining store efficiency.

What are some common challenges faced by retail customer service associates, and how can they be overcome?

Retail Customer Service Associates often encounter challenges such as handling difficult customers, managing high-paced environments during peak hours, and balancing multiple tasks like restocking and assisting customers simultaneously. To overcome these challenges, associates benefit from strong communication skills, patience, and effective time management. Many retailers provide training and team support to help associates develop conflict resolution skills and adapt to fast-paced work environments, making it easier to deliver excellent customer service even during busy times.

What is the difference between Retail Customer Service Associate vs Cashier?

AspectRetail Customer Service AssociateCashier
Primary RoleAssist customers, answer questions, handle returns, and provide product informationProcess transactions, handle payments, and issue receipts
Work EnvironmentCustomer-facing, involves interaction and problem-solvingCounter or checkout area, focused on transaction processing
Required SkillsCommunication, customer service, problem-solvingBasic math, attention to detail, customer interaction
Common CertificationsNone typically required, but customer service training helpfulNone typically required

While both roles involve direct customer interaction in retail settings, Retail Customer Service Associates focus on assisting customers with inquiries and issues, whereas Cashiers primarily handle payment transactions. Both roles are essential for a smooth shopping experience and often overlap in skills, but their core responsibilities differ.

What are the most commonly searched types of Retail Customer Service jobs in Ohio?

The most popular types of Retail Customer Service jobs in Ohio are:

What cities in Ohio are hiring for Retail Customer Service Associate jobs?

Cities in Ohio with the most Retail Customer Service Associate job openings:

Retail Customer Service Associate jobs near you
Infographic showing various Retail Customer Service Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $30,009 per year, or $14.4 per hour.

Baker Retail Customer Service Associate

Butter Maid Bakery

Youngstown, OH

$15 - $20/hr

Full-time

Posted 11 days ago

Job description

Boardman Plaza Location!


Hiring for mornings, afternoons, and evenings Tuesday through Sunday.


Join Our Team as a Baker / Retail Customer Service Associate at Butter Maid Bakery!

Are you passionate about freshly baked goods and providing excellent customer service? Butter Maid Bakery, a beloved staple in Youngstown, OH, is looking for a dedicated and enthusiastic individual to join our team as a Baker / Retail Customer Service Associate. If you’re ready to roll up your sleeves and be part of a team that values quality and tradition, we’d love to hear from you!

What You'll Do

As a Baker / Retail Customer Service Associate, your responsibilities will include:

  • Preparing and baking a small variety of delicious baked goods that our customers love.
  • Assisting customers with their orders, answering questions, and ensuring they have a delightful experience.
  • Maintaining a clean and organized work environment, both in the kitchen and retail areas.
  • Restocking shelves and displays to keep our bakery looking its best.
  • Collaborating with team members to ensure daily operations run efficiently.
What We’re Looking For

We’re seeking someone who:

  • Is eager to learn and doesn’t require prior experience—just a great attitude and a willingness to work hard!
  • Has a passion for baking and customer service.
  • Thrives in a fast-paced environment and can handle multiple tasks with ease.
  • Pays attention to detail and takes pride in their work.
  • Enjoys working as part of a team and contributing to a positive workplace.
Why You'll Love Working with Us

At Butter Maid Bakery we take pride in our long-standing tradition of crafting high-quality baked goods and creating a welcoming space for our customers. When you join our team, you’ll be part of an environment where your contributions truly matter.

Ready to Join the Butter Maid Bakery Team?

If this sounds like the perfect opportunity for you, we’d love to hear from you! Apply today and take the first step toward a rewarding role with Butter Maid Bakery in Youngstown, OH. Let’s bake something amazing together!


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