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Retail Customer Service Associate Jobs in Minnesota

White Yeti, Inc.

Customer Service Associate

Duluth, MN · On-site

$14 - $16/hr

White Yeti, Inc. is seeking a Customer Service Associate to join our onsite team in Duluth, MN ... Experience working in a retail, call center, or service environment * Demonstrated problem-solving ...

PetSmart

Retail Customer Service Lead

Richfield, MN · On-site

$16.25 - $19.75/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Cottage Grove, MN · On-site

$16.25 - $19.75/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Richfield, MN · On-site

$16.25 - $19.75/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Richfield, MN · On-site

$16.25 - $19.75/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Cottage Grove, MN · On-site

$16.25 - $19.75/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Cottage Grove, MN · On-site

$16.25 - $19.75/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Cottage Grove, MN · On-site

$16.25 - $19.75/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Richfield, MN · On-site

$16.25 - $19.75/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

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All JobsRetail Customer Service Associate JobsRetail Customer Service Associate Jobs in Minnesota

Retail Customer Service Associate information

See Minnesota salary details

$11

$14

$17

How much do retail customer service associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for retail customer service associate in Minnesota is $14.86, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $15.53 per hour, depending on experience, location, and employer.

What is the difference between Retail Customer Service Associate vs Cashier?

AspectRetail Customer Service AssociateCashier
Primary RoleAssist customers, answer questions, handle returns, and provide product informationProcess transactions, handle payments, and issue receipts
Work EnvironmentCustomer-facing, involves interaction and problem-solvingCounter or checkout area, focused on transaction processing
Required SkillsCommunication, customer service, problem-solvingBasic math, attention to detail, customer interaction
Common CertificationsNone typically required, but customer service training helpfulNone typically required

While both roles involve direct customer interaction in retail settings, Retail Customer Service Associates focus on assisting customers with inquiries and issues, whereas Cashiers primarily handle payment transactions. Both roles are essential for a smooth shopping experience and often overlap in skills, but their core responsibilities differ.

What is a retail customer service associate?

Retail Customer Service Associates are frontline employees who assist customers in retail stores by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They are responsible for maintaining product displays, stocking shelves, and providing information about products and store policies. Their role is essential for creating a welcoming environment and helping customers find what they need, which can lead to increased sales and customer loyalty. Retail Customer Service Associates also handle customer complaints and work to resolve issues efficiently.

What are some common challenges faced by retail customer service associates, and how can they be overcome?

Retail Customer Service Associates often encounter challenges such as handling difficult customers, managing high-paced environments during peak hours, and balancing multiple tasks like restocking and assisting customers simultaneously. To overcome these challenges, associates benefit from strong communication skills, patience, and effective time management. Many retailers provide training and team support to help associates develop conflict resolution skills and adapt to fast-paced work environments, making it easier to deliver excellent customer service even during busy times.

What are the key skills and qualifications needed to thrive as a retail customer service associate?

To excel as a Retail Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is often required. Outstanding communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues effectively. These abilities are crucial for delivering positive customer experiences, driving sales, and maintaining store efficiency.
What are the most commonly searched types of Retail Customer Service jobs in Minnesota? The most popular types of Retail Customer Service jobs in Minnesota are:
What cities in Minnesota are hiring for Retail Customer Service Associate jobs? Cities in Minnesota with the most Retail Customer Service Associate job openings:
Retail Customer Service Associate jobs near you
Infographic showing various Retail Customer Service Associate job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $30,915 per year, or $14.9 per hour.

Customer Service Associate

White Yeti, Inc.

Duluth, MN • On-site

$14 - $16/hr

Part-time

Re-posted 16 days ago

Job description

White Yeti, Inc. is seeking a Customer Service Associate to join our onsite team in Duluth, MN.

Position Summary

As a Customer Service Associate, you will be the first point of contact for customers, delivering friendly, accurate support and ensuring a smooth experience from start to finish. You’ll handle inquiries, resolve issues, and partner with internal teams to help keep service levels high.

This part-time onsite role is ideal for someone who enjoys working directly with customers, takes pride in solving problems, and thrives in a fast-paced environment.

Key Responsibilities

  • Greet customers and respond to questions in a professional, helpful, and timely manner

  • Resolve common issues and escalate complex cases when needed to ensure effective outcomes

  • Maintain accurate records of customer interactions and follow established service procedures

  • Support day-to-day customer service operations to improve efficiency and consistency

  • Communicate clearly with customers and team members to meet service expectations

Required Qualifications

  • Prior experience in customer service or a customer-facing role

  • Strong communication skills with the ability to provide clear, courteous support

  • Comfort handling multiple tasks while maintaining accuracy and attention to detail

  • Reliability and professionalism in an onsite, part-time schedule

  • Basic proficiency in using standard business tools to support daily workflows

Preferred Qualifications

  • Experience working in a retail, call center, or service environment

  • Demonstrated problem-solving skills and a customer-first mindset

  • Experience working with order, account, or support processes

  • Ability to remain calm and solutions-oriented during busy or challenging customer interactions

Compensation

Hourly rate: $14.00 - $16.00