ZipRecruiter

Log In

1

Retail Customer Service Associate Jobs in Kentucky

Par Mar Stores

Customer Service Associate

Ashland, KY · On-site

$12.75 - $17.50/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

parmaroil

Customer Service Associate

KY · On-site

$12 - $16.50/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Par Mar Stores

Customer Service Associate

Ashland, KY · On-site

$12.75 - $17.50/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

PetSmart

Retail Customer Service Lead

Elizabethtown, KY · On-site

$14.25 - $17.50/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Lexington, KY

$13.25 - $16/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Louisville, KY · On-site

$14.25 - $17.50/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Lexington, KY · On-site

$13.25 - $16/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Lexington, KY

$13.25 - $16/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Florence, KY · On-site

$15.50 - $18.75/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Florence, KY · On-site

$15.50 - $18.75/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Elizabethtown, KY

$14.25 - $17.50/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Lexington, KY · On-site

$13.25 - $16/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Florence, KY

$15.50 - $18.75/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Elizabethtown, KY

$14.25 - $17.50/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Elizabethtown, KY · On-site

$14.25 - $17.50/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Lexington, KY · On-site

$13.25 - $16/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Elizabethtown, KY · On-site

$14.25 - $17.50/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Elizabethtown, KY · On-site

$14.25 - $17.50/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Florence, KY · On-site

$15.50 - $18.75/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

previous page

Showing results 41-60

All JobsRetail Customer Service Associate JobsRetail Customer Service Associate Jobs in Kentucky

Retail Customer Service Associate information

See Kentucky salary details

$9

$13

$15

How much do retail customer service associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for retail customer service associate in Kentucky is $13.18, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $13.80 per hour, depending on experience, location, and employer.

What is a retail customer service associate?

Retail Customer Service Associates are frontline employees who assist customers in retail stores by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They are responsible for maintaining product displays, stocking shelves, and providing information about products and store policies. Their role is essential for creating a welcoming environment and helping customers find what they need, which can lead to increased sales and customer loyalty. Retail Customer Service Associates also handle customer complaints and work to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a retail customer service associate?

To excel as a Retail Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is often required. Outstanding communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues effectively. These abilities are crucial for delivering positive customer experiences, driving sales, and maintaining store efficiency.

What are some common challenges faced by retail customer service associates, and how can they be overcome?

Retail Customer Service Associates often encounter challenges such as handling difficult customers, managing high-paced environments during peak hours, and balancing multiple tasks like restocking and assisting customers simultaneously. To overcome these challenges, associates benefit from strong communication skills, patience, and effective time management. Many retailers provide training and team support to help associates develop conflict resolution skills and adapt to fast-paced work environments, making it easier to deliver excellent customer service even during busy times.

What is the difference between Retail Customer Service Associate vs Cashier?

AspectRetail Customer Service AssociateCashier
Primary RoleAssist customers, answer questions, handle returns, and provide product informationProcess transactions, handle payments, and issue receipts
Work EnvironmentCustomer-facing, involves interaction and problem-solvingCounter or checkout area, focused on transaction processing
Required SkillsCommunication, customer service, problem-solvingBasic math, attention to detail, customer interaction
Common CertificationsNone typically required, but customer service training helpfulNone typically required

While both roles involve direct customer interaction in retail settings, Retail Customer Service Associates focus on assisting customers with inquiries and issues, whereas Cashiers primarily handle payment transactions. Both roles are essential for a smooth shopping experience and often overlap in skills, but their core responsibilities differ.

What are the most commonly searched types of Retail Customer Service jobs in Kentucky?

The most popular types of Retail Customer Service jobs in Kentucky are:

What are popular job titles related to Retail Customer Service Associate jobs in Kentucky?

For Retail Customer Service Associate jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Retail Customer Service Associate jobs in Kentucky look for?

The top searched job categories for Retail Customer Service Associate jobs in Kentucky are:

What cities in Kentucky are hiring for Retail Customer Service Associate jobs?

Cities in Kentucky with the most Retail Customer Service Associate job openings:

Retail Customer Service Associate jobs near you
Infographic showing various Retail Customer Service Associate job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 14% Part Time, 7% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $27,415 per year, or $13.2 per hour.

Customer Service Associate

Ashland, KY • On-site

Par Mar Stores
Retail • 501 - 1,000 employees
Learn more about Par Mar Storesexternal

$12.75 - $17.50/hr

Full-time

Life

Re-posted 18 hours ago

Par Mar Oil Company rating

4.1

Company rating: 4.1 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

Job description

Position: Customer Service Associate
Reports to: Store Manager
Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.
As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.
Customer Service Associates are responsible for:
  • Maintaining store to the needs of management while giving excellent customer service to each guest
  • Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
  • Ensure compliance with age restricted products such as tobacco, alcohol and lottery
  • Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
  • Maintain a clean and organized store, register area and backroom
  • Maintain cleanliness outside of the store
  • Ensure all deliveries are made according to company policy
  • Maintain safe/secure environment adhering to company safety methods
  • Properly record time worked
  • Complete daily paperwork/record-keeping
Education and Experience:
  • High School diploma or equivalent preferred
  • 0-6 months’ work experience
Requirements:
  • Must be at least 16 years of age
  • Must successfully complete company training
Physical Requirements:
  • Ability to traverse all parts of the location quickly
  • Prolonged periods of standing on a hard surfaced floor
  • Must be able to lift, push and pull up to 25 pounds at a time
Customer Service Associates will be provided with the following:
  • Training program
  • Opportunity for advancement
  • Pay increases
  • Flexible schedules
  • Annual review/evaluation
  • Employee referral bonus program
  • Company paid life insurance
  • Weekly pay

What Par Mar Oil Company employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply