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Retail Customer Service Associate Jobs in Alabama

Customer Service Associate

Athens, AL · On-site

$12.25 - $17/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Customer Service Associate

Opelika, AL

$12.50 - $17.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Customer Service Associate

Jasper, AL

$12.75 - $17.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Customer Service Associate

Selma, AL · On-site

$13 - $18/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Customer Service Associate

Luverne, AL · On-site

$12 - $16.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Customer Service Associate

Gadsden, AL · On-site

$12 - $16.50/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Customer Service Associate

Opp, AL · On-site

$12.75 - $17.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Customer Service Associate

Montgomery, AL · On-site

$12 - $16.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Customer Service Associate

Brewton, AL

$11.50 - $16/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Customer Service Associate

Greensboro, AL · On-site

$10.75 - $14.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Showing results 21-40

Retail Customer Service Associate information

See Alabama salary details

$10

$13

$16

How much do retail customer service associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for retail customer service associate in Alabama is $13.75, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $14.38 per hour, depending on experience, location, and employer.

What is a retail customer service associate?

Retail Customer Service Associates are frontline employees who assist customers in retail stores by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They are responsible for maintaining product displays, stocking shelves, and providing information about products and store policies. Their role is essential for creating a welcoming environment and helping customers find what they need, which can lead to increased sales and customer loyalty. Retail Customer Service Associates also handle customer complaints and work to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a retail customer service associate?

To excel as a Retail Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is often required. Outstanding communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues effectively. These abilities are crucial for delivering positive customer experiences, driving sales, and maintaining store efficiency.

What are some common challenges faced by retail customer service associates, and how can they be overcome?

Retail Customer Service Associates often encounter challenges such as handling difficult customers, managing high-paced environments during peak hours, and balancing multiple tasks like restocking and assisting customers simultaneously. To overcome these challenges, associates benefit from strong communication skills, patience, and effective time management. Many retailers provide training and team support to help associates develop conflict resolution skills and adapt to fast-paced work environments, making it easier to deliver excellent customer service even during busy times.

What is the difference between Retail Customer Service Associate vs Cashier?

AspectRetail Customer Service AssociateCashier
Primary RoleAssist customers, answer questions, handle returns, and provide product informationProcess transactions, handle payments, and issue receipts
Work EnvironmentCustomer-facing, involves interaction and problem-solvingCounter or checkout area, focused on transaction processing
Required SkillsCommunication, customer service, problem-solvingBasic math, attention to detail, customer interaction
Common CertificationsNone typically required, but customer service training helpfulNone typically required

While both roles involve direct customer interaction in retail settings, Retail Customer Service Associates focus on assisting customers with inquiries and issues, whereas Cashiers primarily handle payment transactions. Both roles are essential for a smooth shopping experience and often overlap in skills, but their core responsibilities differ.

What are the most commonly searched types of Retail Customer Service jobs in Alabama?

The most popular types of Retail Customer Service jobs in Alabama are:

What are popular job titles related to Retail Customer Service Associate jobs in Alabama?

For Retail Customer Service Associate jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Retail Customer Service Associate jobs in Alabama look for?

The top searched job categories for Retail Customer Service Associate jobs in Alabama are:

What cities in Alabama are hiring for Retail Customer Service Associate jobs?

Cities in Alabama with the most Retail Customer Service Associate job openings:

Infographic showing various Retail Customer Service Associate job openings in Alabama as of August 2026, with employment types broken down into 59% Full Time, and 41% Part Time. Highlights an 100% In-person job distribution, with an average salary of $28,610 per year, or $13.8 per hour.

Customer Service Associate

SunStop Stores

Headland, AL • On-site

$13.25 - $18.25/hr

Full-time, Part-time

Re-posted 28 days ago


SunStop Stores rating

4.4

Company rating: 4.4 out of 10

Based on 20 frontline employees who took The Breakroom Quiz


Job description

Description:
The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and electronic transactions accurately, stocking merchandise, and maintaining a clean, organized work environment. While on duty, the CSA will operate a cash register, scanner, card reader, and other related equipment. This is a hands-on position ideal for individuals who are enthusiastic, dependable, and committed to creating a positive customer experience. Key Responsibilities: • Provide exceptional customer service at all times • Greet customers warmly and assist with their needs • Accurately operate the cash register and handle transactions • Stock and merchandise products as needed • Maintain cleanliness and orderliness of the work area We are proud to be an Equal Employment Opportunity (EEO) employer. If you're looking for a rewarding opportunity with growth potential, including advancement into management roles, we'd love to hear from you. We are hiring Full-Time and Part-Time team members at multiple locations.
Requirements:
Qualifications: • High school diploma, GED, or equivalent work experience • Friendly, positive, energetic, and professional demeanor • Bilingual (English/Spanish)not required but a strong plus • Must be able to work in a fast-paced retail environment

What SunStop Stores employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About SunStop Stores

Sourced by ZipRecruiter

Your trusted destination for fuel, convenience, and exceptional service. We are delighted to have you visit our website, where we aim to provide you with a glimpse into the remarkable experience that awaits you at all our locations. At SunStop, we understand that convenience and quality are essential factors in your daily routine. That's why we strive to offer more than just fuel. Our State of the art facilities are designed to cater to your needs, whether you're filling up your tank, grabbing a quick snack, or seeking essential supplies.

Industry

Petroleum and petroleum products wholesalers

Company size

11 - 50 Employees

Headquarters location

Quincy, FL, US

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