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Retail Customer Service Associate Jobs in Montgomery, AL

Variety Stores LLC

Customer Service Associate

Montgomery, AL · On-site

$12 - $16.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Variety Stores LLC

Customer Service Associate

Montgomery, AL · On-site

$14.25 - $19.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Walgreens

Customer Service Associate

Millbrook, AL · On-site

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Prefer six months of experience in a retail environment. * Prefer to have prior work experience ...

Dollartree

Customer Service Associate II

Montgomery, AL · On-site

$14.25 - $19.75/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Millbrook, AL · On-site

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Montgomery, AL · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Montgomery, AL · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Montgomery, AL · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Montgomery, AL · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Montgomery, AL · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Montgomery, AL

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Montgomery, AL · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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All JobsRetail Customer Service Associate JobsRetail Customer Service Associate Jobs in Montgomery, AL

Retail Customer Service Associate information

See Montgomery, AL salary details

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How much do retail customer service associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for retail customer service associate in Montgomery, AL is $15.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $15.67 per hour, depending on experience, location, and employer.

What is a retail customer service associate?

Retail Customer Service Associates are frontline employees who assist customers in retail stores by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They are responsible for maintaining product displays, stocking shelves, and providing information about products and store policies. Their role is essential for creating a welcoming environment and helping customers find what they need, which can lead to increased sales and customer loyalty. Retail Customer Service Associates also handle customer complaints and work to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a retail customer service associate?

To excel as a Retail Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is often required. Outstanding communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues effectively. These abilities are crucial for delivering positive customer experiences, driving sales, and maintaining store efficiency.

What are some common challenges faced by retail customer service associates, and how can they be overcome?

Retail Customer Service Associates often encounter challenges such as handling difficult customers, managing high-paced environments during peak hours, and balancing multiple tasks like restocking and assisting customers simultaneously. To overcome these challenges, associates benefit from strong communication skills, patience, and effective time management. Many retailers provide training and team support to help associates develop conflict resolution skills and adapt to fast-paced work environments, making it easier to deliver excellent customer service even during busy times.

What is the difference between Retail Customer Service Associate vs Cashier?

AspectRetail Customer Service AssociateCashier
Primary RoleAssist customers, answer questions, handle returns, and provide product informationProcess transactions, handle payments, and issue receipts
Work EnvironmentCustomer-facing, involves interaction and problem-solvingCounter or checkout area, focused on transaction processing
Required SkillsCommunication, customer service, problem-solvingBasic math, attention to detail, customer interaction
Common CertificationsNone typically required, but customer service training helpfulNone typically required

While both roles involve direct customer interaction in retail settings, Retail Customer Service Associates focus on assisting customers with inquiries and issues, whereas Cashiers primarily handle payment transactions. Both roles are essential for a smooth shopping experience and often overlap in skills, but their core responsibilities differ.

What are the most commonly searched types of Retail Customer Service jobs in Montgomery, AL?

The most popular types of Retail Customer Service jobs in Montgomery, AL are:

What are popular job titles related to Retail Customer Service Associate jobs in Montgomery, AL?

For Retail Customer Service Associate jobs in Montgomery, AL, the most frequently searched job titles are:

What job categories do people searching Retail Customer Service Associate jobs in Montgomery, AL look for?

The top searched job categories for Retail Customer Service Associate jobs in Montgomery, AL are:

What cities near Montgomery, AL are hiring for Retail Customer Service Associate jobs?

Cities near Montgomery, AL with the most Retail Customer Service Associate job openings:

Retail Customer Service Associate jobs near you
Infographic showing various Retail Customer Service Associate job openings in Montgomery, AL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $26,515 per year, or $12.7 per hour.

Customer Service Associate

Relentless Marketing

Hope Hull, AL • On-site

$700 - $1.2K/wk

Full-time

Retirement

Posted yesterday

New

Job description

Relentless Marketing, a leader in innovative marketing solutions, is excited to announce a job opening for a Customer Service Associate. This full-time position is an excellent opportunity for individuals passionate about delivering outstanding customer service and who are eager to engage with clients in a dynamic retail environment. Please note, this is an on-site position and is not eligible for remote work.

The Customer Service Associate plays a pivotal role in representing our esteemed clients across various retail platforms. By joining our team, you will be part of a vibrant workforce dedicated to maintaining high standards of customer interaction and satisfaction. This role is perfect for those who thrive in team-oriented settings and are looking for guaranteed hours with a competitive compensation structure that includes both hourly wages and commission.

Duties and Responsibilities
  • Provide high-quality customer service in a fast-paced retail environment.
  • Represent the company’s clients professionally to enhance their market presence.
  • Address and resolve customer inquiries and issues efficiently and effectively.
  • Engage with customers to provide product and service information, ensuring clarity and satisfaction.
  • Process transactions and handle cash and credit card operations with accuracy.
  • Maintain a thorough knowledge of the company’s products and services to offer tailored solutions to customers.
  • Collaborate with team members to meet and exceed sales targets and performance goals.
  • Participate in training sessions to continuously improve skills and stay updated on industry trends.
  • Ensure compliance with all company policies and procedures, as well as legal regulations.
  • Manage time effectively to handle high volumes of customer interactions.
  • Provide feedback to management on potential improvements to customer service processes.
  • Maintain a clean and organized work area to promote a positive company image.
Requirements
  • High school diploma or equivalent; higher education or certifications in customer service or related fields preferred.
  • Proven experience in a customer service role, preferably in a retail setting.
  • Strong communication skills, both verbal and written, with the ability to effectively communicate with customers and team members.
  • Demonstrated ability to handle stressful situations and remain calm under pressure.
  • Excellent organizational skills and attention to detail.
  • Ability to work independently as well as part of a team.
  • Flexibility to work various shifts including weekends, evenings, and holidays.
  • Basic computer skills and proficiency with cash register systems.
  • A positive attitude and a professional appearance.
  • Commitment to ongoing personal and professional development.
  • Ability to stand for extended periods and lift up to 20 pounds when necessary.
  • Understanding of and ability to adhere to all safety and sanitation protocols.
  • Benefits: 401(k) Matching


Application Process:

Hiring timeline 3 to 7 days! Please attach and submit Resume, Email, Phone number!