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Retail Customer Experience Manager Jobs in Spring, TX

Retail Customer Service

Houston, TX · On-site

$14.25 - $15.75/hr

Our positions offer competitive pay based on experience with an opportunity to quickly increase ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

Retail Customer Service

Houston, TX · On-site

$11 - $15/hr

EZPawn Pay range is based on experience from $11.00/hr to $15.00/hr We want you to join us for a ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

EZPawn Pay range is based on experience from $11.00/hr to $15.00/hr We want you to join us for a ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

Retail Customer Service

Houston, TX · On-site

$14.50 - $19/hr

Our positions offer competitive pay based on experience with an opportunity to quickly increase ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

Retail Customer Service

Houston, TX · On-site

$14.50 - $19/hr

Our positions offer competitive pay based on experience with an opportunity to quickly increase ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

Retail Customer Service

Spring, TX · On-site

$14 - $18.25/hr

Our positions offer competitive pay based on experience with an opportunity to quickly increase ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

Retail Customer Service

Houston, TX · On-site

$13.25 - $17.25/hr

Our positions offer competitive pay based on experience with an opportunity to quickly increase ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

Retail Customer Service

Pasadena, TX · On-site

$14 - $18.50/hr

Our positions offer competitive pay based on experience with an opportunity to quickly increase ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

Retail Customer Service

Pasadena, TX

$14 - $18.25/hr

Our positions offer competitive pay based on experience with an opportunity to quickly increase ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

Retail Customer Service

Baytown, TX · On-site

$11 - $15/hr

EZPawn Pay range is based on experience from $11.00/hr to $15.00/hr We want you to join us for a ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

EZPawn Pay range is based on experience from $11.00/hr to $15.00/hr We want you to join us for a ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

EZPawn Pay range is based on experience from $11.00 to $15.00 We want you to join us for a career ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

Retail Customer Service

Baytown, TX · On-site

$11 - $15/hr

EZPawn Pay range is based on experience from $11.00/hr to $15.00/hr We want you to join us for a ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

Retail Customer Service

Houston, TX · On-site

$11 - $15/hr

EZPawn Pay range is based on experience from $11.00/hr to $15.00/hr We want you to join us for a ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

Retail Customer Service

Houston, TX · On-site

$11 - $15/hr

EZPawn Pay range is based on experience from $11.00 to $15.00 We want you to join us for a career ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

EZPawn Pay range is based on experience from $11.00/hr to $15.00/hr We want you to join us for a ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

Retail Customer Service

Houston, TX

$14.50 - $19/hr

Our positions offer competitive pay based on experience with an opportunity to quickly increase ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

Showing results 21-40

Retail Customer Experience Manager information

See Spring, TX salary details

$10

$20

$31

How much do retail customer experience manager jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for retail customer experience manager in Spring, TX is $20.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a retail customer experience manager?

To thrive as a Retail Customer Experience Manager, you need a solid background in retail operations, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with point-of-sale (POS) systems, customer relationship management (CRM) platforms, and retail analytics tools is typically required. Outstanding communication, problem-solving abilities, and a customer-focused mindset are crucial soft skills in this role. These skills and qualifications are essential for driving customer satisfaction, optimizing store performance, and fostering a positive shopping environment.

What does a retail customer experience manager do?

A Retail Customer Experience Manager is responsible for ensuring that customers have a positive and seamless experience in a retail environment. They oversee customer service policies, train staff on best practices, handle customer feedback, and implement strategies to improve satisfaction and loyalty. Their goal is to create an engaging shopping atmosphere while resolving issues efficiently, ultimately driving customer retention and sales growth.

What is the difference between Retail Customer Experience Manager vs Retail Sales Associate?

AspectRetail Customer Experience ManagerRetail Sales Associate
Primary FocusEnhancing overall customer experience and satisfactionDriving sales through direct customer interaction
Required SkillsCustomer service, leadership, problem-solvingProduct knowledge, communication, sales techniques
Work EnvironmentManagement, strategic planning, team oversightFrontline sales floor, direct customer engagement
Common CertificationsCustomer service certifications, management trainingSales training, product certifications

The Retail Customer Experience Manager focuses on improving the overall shopping experience and managing teams, while the Retail Sales Associate primarily engages with customers to make sales. Both roles require strong customer service skills, but the manager role involves strategic planning and leadership, whereas the associate role emphasizes direct sales and product knowledge.

How does a retail customer experience manager typically collaborate with other departments to improve store performance?

A Retail Customer Experience Manager works closely with sales, marketing, merchandising, and operations teams to ensure a seamless customer journey. This collaboration often involves sharing customer feedback, developing training for front-line staff, and implementing strategies to enhance service quality. By fostering cross-departmental communication, the manager helps align store initiatives with broader business objectives, ultimately driving customer satisfaction and store performance.
What are the most commonly searched types of Retail Customer Experience jobs in Spring, TX? The most popular types of Retail Customer Experience jobs in Spring, TX are:
What cities near Spring, TX are hiring for Retail Customer Experience Manager jobs? Cities near Spring, TX with the most Retail Customer Experience Manager job openings:

Retail Customer Service

EZCORP

Houston, TX • On-site

$14.25 - $15.75/hr

Other

Medical, Retirement, PTO

Re-posted 10 days ago


EZCORP rating

6.9

Company rating: 6.9 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

2nd of 7 rated pawnbroker


Job description

Retail Sales Associate / Retail Customer Service

We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we will provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!

Hiring immediately for Retail Sales Associates / Retail Customer Service!

Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.

Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!

  1. Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program
  2. Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour
  3. Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position
  4. Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store

In addition to a great career, here are some of the other things we offer our Team Members:

  • Free Health Insurance*
  • Competitive Wages
  • Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
  • Great Working Hours
  • 401(k) with Company Match
  • Generous Paid Time Off
  • Holiday Pay
  • Store Discount

Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.

Other Customer Service duties include, but are not limited to:

  • Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Processing sales, loans, and extensions
  • Performing opening and closing store duties

Requirements for the Customer Service Representative (Pawnbroker) role include:

As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:

  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Work well independently and as member of a team
  • Ability to multitask
  • Able to pass a criminal background check and drug test
  • Adhere to all Company policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus

*No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.


What EZCORP employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


EZCORP logo

About EZCORP

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

Austin, TX, US

Year founded

1989