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Retail Customer Experience Associate Jobs in Midvale, UT

Ollie

Customer Experience Associate

Salt Lake City, UT · On-site +1

$16 - $21.25/hr

Previous experience in customer-centric roles (retail, food service, etc.) * Experience with pets or health-foods preferred * Experience with Gladly or a similar platform a plus * Interest in working ...

Ollie

Customer Experience Associate

Salt Lake City, UT · On-site

$16 - $21.25/hr

Previous experience in customer-centric roles (retail, food service, etc.) * Experience with pets or health-foods preferred * Experience with Gladly or a similar platform a plus * Interest in working ...

Ollie

Customer Experience Associate

Salt Lake City, UT · Remote

$17 - $22.50/hr

Previous experience in customer-centric roles (retail, food service, etc.) * Experience with pets or health-foods preferred * Experience with Gladly or a similar platform a plus * Interest in working ...

New

EZCORP

Retail Customer Service

Midvale, UT · On-site

$14.25 - $15.50/hr

Our Retail Sales Associate / Retail Customer Service (Pawnbroker) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position! * Start your ...

EZCorp, Inc.

Retail Customer Service

Midvale, UT · On-site

$14.25 - $15.50/hr

Our Retail Sales Associate / Retail Customer Service (Pawnbroker) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position! * Start your ...

EZCorp, Inc.

Retail Customer Service

West Valley City, UT · On-site

$14.50 - $15.75/hr

Our Retail Sales Associate / Retail Customer Service (Pawnbroker) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position! * Start your ...

EZCORP

Retail Customer Service

Midvale, UT · On-site

$14.25 - $15.50/hr

Our Retail Sales Associate / Retail Customer Service (Pawnbroker) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position! * Start your ...

EZCORP

Retail Customer Service

West Valley City, UT · On-site

$14.50 - $15.75/hr

Our Retail Sales Associate / Retail Customer Service (Pawnbroker) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position! * Start your ...

EZCORP

Retail Customer Service

West Valley City, UT · On-site

$14.50 - $15.75/hr

Our Retail Sales Associate / Retail Customer Service (Pawnbroker) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position! * Start your ...

FedEx

Retail Customer Service Associate

Park City, UT

$15.75 - $17.25/hr

The Store Consultant consistently delivers a positive customer experience to all customers ... Demonstrates consultative behaviors in a retail environment to understand each customer ...

New

EZCorp, Inc.

Retail Sales Associate

Salt Lake City, UT · On-site

$14.50 - $16.50/hr

EZPawn Pay range is based on experience from $14.50 to $16.50 We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members ...

EZCORP

Retail Sales Associate

West Valley City, UT · On-site

$14.50 - $16.50/hr

EZPawn Pay range is based on experience from $14.50 to $16.50 We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members ...

EZCorp, Inc.

Retail Sales Associate

Tooele, UT · On-site

$14 - $16.25/hr

Our Retail Sales Associate / Retail Customer Service (Pawnbroker) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position! * Start your ...

EZCORP

Retail Sales Associate

Tooele, UT · On-site

$14 - $16.25/hr

Our Retail Sales Associate / Retail Customer Service (Pawnbroker) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position! * Start your ...

EZCORP

Retail Sales Associate

Tooele, UT · On-site

$14 - $16.25/hr

Our Retail Sales Associate / Retail Customer Service (Pawnbroker) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position! * Start your ...

Tjx

Customer Experience Coordinator

Salt Lake City, UT · On-site

$14.50 - $15/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... year retail and 6 months of leadership experience Benefits include: Associate discount; EAP ...

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All JobsRetail Customer Experience Associate JobsRetail Customer Experience Associate Jobs in Midvale, UT

Retail Customer Experience Associate information

See Midvale, UT salary details

$10

$14

$16

How much do retail customer experience associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for retail customer experience associate in Midvale, UT is $14.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $14.95 per hour, depending on experience, location, and employer.

What is a retail customer experience associate?

Retail Customer Experience Associates are professionals who interact directly with customers in retail settings to ensure a positive shopping experience. They assist customers with product inquiries, resolve issues, handle transactions, and often provide recommendations to enhance customer satisfaction. These associates play a key role in representing the brand, maintaining store appearance, and supporting sales goals. Their responsibilities may also include managing returns, responding to complaints, and providing information about promotions or loyalty programs.

How does a retail customer experience associate typically collaborate with other team members to enhance the overall customer journey?

As a Retail Customer Experience Associate, you'll work closely with sales associates, supervisors, and inventory staff to ensure customers have a seamless and positive experience. Collaboration often includes sharing customer feedback, coordinating on promotions, and assisting with problem-solving when complex issues arise. Team meetings and open communication are common, allowing associates to align on store objectives and improve service strategies. This team-oriented environment helps you learn from others and develop valuable interpersonal skills.

What are the key skills and qualifications needed to thrive as a retail customer experience associate, and why are they important?

Thriving as a Retail Customer Experience Associate requires strong interpersonal skills, product knowledge, and at least a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and basic computer applications is typically expected. Excellent communication, problem-solving, and a positive attitude help associates deliver outstanding service and resolve customer concerns effectively. These skills and qualities are vital for creating positive shopping experiences, building customer loyalty, and achieving sales goals in a competitive retail environment.

What is the difference between Retail Customer Experience Associate vs Retail Sales Associate?

AspectRetail Customer Experience AssociateRetail Sales Associate
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; sales skills
Work EnvironmentCustomer service-focused, in-store or online supportIn-store sales, assisting customers with purchases
Employer & Industry UsageRetail stores, malls, online retailRetail stores, department stores, specialty shops
Common Search & ComparisonCustomer service, experience, support rolesSales, upselling, product knowledge

The Retail Customer Experience Associate primarily focuses on providing excellent customer service and support, ensuring a positive shopping experience. In contrast, the Retail Sales Associate emphasizes actively selling products and increasing sales. Both roles require strong communication skills and are vital in retail environments, but their core responsibilities differ in focus.

Do retail customer experience associate jobs require a degree?

Retail customer experience associate jobs typically do not require a college degree, but employers often look for high school diplomas or equivalent. Relevant skills include communication, customer service, and familiarity with point-of-sale systems, and some positions may offer on-the-job training.

What are the most commonly searched types of Retail Customer Experience jobs in Midvale, UT?

The most popular types of Retail Customer Experience jobs in Midvale, UT are:

What job categories do people searching Retail Customer Experience Associate jobs in Midvale, UT look for?

The top searched job categories for Retail Customer Experience Associate jobs in Midvale, UT are:

What cities near Midvale, UT are hiring for Retail Customer Experience Associate jobs?

Cities near Midvale, UT with the most Retail Customer Experience Associate job openings:

Retail Customer Experience Associate jobs near you

Customer Experience Associate

Ollie

Salt Lake City, UT • On-site, Remote

$16 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 4 days ago

Job description

Ollie was born with the mission of improving the lives of pets and pet parents nationwide. We make human-grade pet food, tailored for each dog's nutritional needs, and deliver directly to our customers' doors. Through Ollie's carefully crafted meals and health services for members, dogs can truly live their healthiest, happiest lives.
As a member of our growing team, you'll take part in a company culture that cares deeply about its work and its team members.
Come join the Award Winning Ollie Canine Care team!
Ollie is driven to make pets' lives healthier by making freshly-cooked, human-grade food for dogs that's delivered right to our customers' doorsteps. And our customers want the very best for their dogs. Together, we're hoping to embark (no pun intended) on some very long healthy journeys for our dogs powered by good fresh food.
Our mission is to help dogs live their best lives. To know them is to love them. We want to create a world-class genuinely-kind anticipatory Customer Experience to help meet dogs and their parent's wellness needs.
That's where you come in...
We're looking for new members to join our Award Winning Canine Care team, close-knit pack that serves Ollie's best pups and their parents to our high-quality standards. We make sure that, from box to bowl, all our dogs (and our customers) are having the best experience possible.
This role will report to the Customer Experience Manager. We are ONLY hiring candidates living within about one hour of both Salt Lake City, UT and Nashville, TN. While this is a remote position, we hold required quarterly in-person offsites in these areas.
Responsibilities:
  • Represent the Ollie brand voice to our current and prospective customers
  • Deliver a memorable customer experience that helps to build long-term relationships with our pups and their pet parents
  • Manage customer relationships across multiple channels, including emails, phones, our order management system, and more!
  • Accurately track and monitor customer feedback and interactions
  • Help drive initiatives to accomplish our CX Vision of creating a world-class genuinely kind customer experience.
  • Help to develop agents not only in their KPIs and role but their career development.
  • Develop and lead projects and initiatives that improve the Ollie experience in Canine Care and beyond!

About You:
  • Put pets first. You love dogs and approach every dog with the same empathy and understanding as if it were your own.
  • Value patience. You leverage your knowledge and communication skills (written and oral) to provide the best answers to our pup parents' many questions.
  • Improvisation. You like finding new ways to tackle challenges, and nothing catches you off guard. You prefer guardrails to rules.
  • Problem solver. Cutting through to the core of a problem and figuring out how to fix it energizes you.
  • Fun. You don't mind occasional sloppy dog kisses and love sharing memes.

Other Experience:
  • Bachelor's Degree from an accredited four-year college or university.
  • Previous experience in customer-centric roles (retail, food service, etc.)
  • Experience with pets or health-foods preferred
  • Experience with Gladly or a similar platform a plus
  • Interest in working in a pet-friendly, fast-moving environment

Benefits
  • Competitive hourly salary and an annual bonus potential
  • Sponsored 401k program with employer match up to 4%
  • Comprehensive health coverage including medical, dental and vision
  • Paid parental leave
  • 1-week paw-ternity leave for new dog parents
  • Ollie subscription for one dog
  • Inspiring pack members!

If you'd like to stand out, tell us in your cover letter why you're interested in joining Ollie and how your skills match the responsibilities detailed in this posting.
Ollie embraces diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Ollie is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please include that in your application.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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