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Retail Customer Experience Associate Jobs in Decatur, AL

The UPS Store #5217

Full-Time Center Associate

Madison, AL

$12.75 - $14.25/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... The ideal candidate has previous retail sales experience, strong computer and internet skills, a ...

The UPS Store #5217

Full-Time Center Associate

Madison, AL

$12.75 - $14.25/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... The ideal candidate has previous retail sales experience, strong computer and internet skills, a ...

The UPS Store #5217

Full-Time Center Associate

Madison, AL · On-site

$13.50 - $14.75/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... The ideal candidate has previous retail sales experience, strong computer and internet skills, a ...

The UPS Store #5217

Full-Time Center Associate

Madison, AL · On-site

$13.50 - $14.75/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... The ideal candidate has previous retail sales experience, strong computer and internet skills, a ...

The UPS Store #5217

Full-Time Center Associate

Madison, AL · On-site

$12.75 - $14.25/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... The ideal candidate has previous retail sales experience, strong computer and internet skills, a ...

The UPS Store #5217

Full-Time Center Associate

Madison, AL · On-site

$13.50 - $14.75/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... The ideal candidate has previous retail sales experience, strong computer and internet skills, a ...

The UPS Store #5217

Full-Time Center Associate

Madison, AL

$13.50 - $14.75/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... The ideal candidate has previous retail sales experience, strong computer and internet skills, a ...

The UPS Store #5217

Full-Time Center Associate

Madison, AL · On-site

$12.75 - $14.25/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... The ideal candidate has previous retail sales experience, strong computer and internet skills, a ...

The UPS Store #5217

Full-Time Center Associate

Madison, AL

$13.50 - $14.75/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... The ideal candidate has previous retail sales experience, strong computer and internet skills, a ...

The UPS Store #5217

Full-Time Center Associate

Madison, AL

$13.50 - $14.75/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... The ideal candidate has previous retail sales experience, strong computer and internet skills, a ...

The UPS Store #5217

Part-Time Center Associate

Madison, AL · On-site

$13.50 - $14.75/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... The ideal candidate has previous retail sales experience, strong computer and internet skills, a ...

The UPS Store #5217

Part-Time Center Associate

Madison, AL

$13.50 - $14.75/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... The ideal candidate has previous retail sales experience, strong computer and internet skills, a ...

The UPS Store #5217

Part-Time Center Associate

Madison, AL

$12.75 - $14.25/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... The ideal candidate has previous retail sales experience, strong computer and internet skills, a ...

American Freight

Retail Sales Associate

Huntsville, AL · On-site

$13 - $14.75/hr

The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer ...

The UPS Store #5217

Part-Time Center Associate

Madison, AL

$12.75 - $14.25/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... The ideal candidate has previous retail sales experience, strong computer and internet skills, a ...

The UPS Store #5217

Part-Time Center Associate

Madison, AL · On-site

$12.75 - $14.25/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... The ideal candidate has previous retail sales experience, strong computer and internet skills, a ...

The UPS Store #5217

Part-Time Center Associate

Madison, AL · On-site

$13.50 - $14.75/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... The ideal candidate has previous retail sales experience, strong computer and internet skills, a ...

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All JobsRetail Customer Experience Associate JobsRetail Customer Experience Associate Jobs in Decatur, AL

Retail Customer Experience Associate information

See Decatur, AL salary details

$10

$14

$16

How much do retail customer experience associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for retail customer experience associate in Decatur, AL is $14.23, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $14.86 per hour, depending on experience, location, and employer.

How does a retail customer experience associate typically collaborate with other team members to enhance the overall customer journey?

As a Retail Customer Experience Associate, you'll work closely with sales associates, supervisors, and inventory staff to ensure customers have a seamless and positive experience. Collaboration often includes sharing customer feedback, coordinating on promotions, and assisting with problem-solving when complex issues arise. Team meetings and open communication are common, allowing associates to align on store objectives and improve service strategies. This team-oriented environment helps you learn from others and develop valuable interpersonal skills.

What is a retail customer experience associate?

Retail Customer Experience Associates are professionals who interact directly with customers in retail settings to ensure a positive shopping experience. They assist customers with product inquiries, resolve issues, handle transactions, and often provide recommendations to enhance customer satisfaction. These associates play a key role in representing the brand, maintaining store appearance, and supporting sales goals. Their responsibilities may also include managing returns, responding to complaints, and providing information about promotions or loyalty programs.

What is the difference between Retail Customer Experience Associate vs Retail Sales Associate?

AspectRetail Customer Experience AssociateRetail Sales Associate
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; sales skills
Work EnvironmentCustomer service-focused, in-store or online supportIn-store sales, assisting customers with purchases
Employer & Industry UsageRetail stores, malls, online retailRetail stores, department stores, specialty shops
Common Search & ComparisonCustomer service, experience, support rolesSales, upselling, product knowledge

The Retail Customer Experience Associate primarily focuses on providing excellent customer service and support, ensuring a positive shopping experience. In contrast, the Retail Sales Associate emphasizes actively selling products and increasing sales. Both roles require strong communication skills and are vital in retail environments, but their core responsibilities differ in focus.

What are the key skills and qualifications needed to thrive as a retail customer experience associate, and why are they important?

Thriving as a Retail Customer Experience Associate requires strong interpersonal skills, product knowledge, and at least a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and basic computer applications is typically expected. Excellent communication, problem-solving, and a positive attitude help associates deliver outstanding service and resolve customer concerns effectively. These skills and qualities are vital for creating positive shopping experiences, building customer loyalty, and achieving sales goals in a competitive retail environment.
What job categories do people searching Retail Customer Experience Associate jobs in Decatur, AL look for? The top searched job categories for Retail Customer Experience Associate jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Retail Customer Experience Associate jobs? Cities near Decatur, AL with the most Retail Customer Experience Associate job openings:
Retail Customer Experience Associate jobs near you
Infographic showing various Retail Customer Experience Associate job openings in Decatur, AL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $29,591 per year, or $14.2 per hour.

Full-Time Center Associate

The UPS Store #5217

Madison, AL

$12.75 - $14.25/hr

Other

Re-posted 25 days ago

Job description

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES          

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS            

  • High school diploma or GED required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
  • Willingness to become a Public Notary
  • Weekends Availability

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