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Retail Customer Experience Associate Jobs in Decatur, AL

GoNetspeed

Customer Experience Representative

Arab, AL · On-site

$19 - $20/hr

Associate degree in business or a combination of education and experience. * Interact with complex database and management systems supporting customers. * You'll thrive in this role if you're an ...

GoNetspeed

Customer Experience Representative

Arab, AL · On-site

$19 - $20/hr

Associate degree in business or a combination of education and experience. Interact with complex database and management systems supporting customers. You'll thrive in this role if you're an ...

TJX Companies

Store Cleaning Associate

Madison, AL

$12 - $12.50/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

TJX Companies

Store Cleaning Associate

Madison, AL

$12 - $12.50/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

Tjx

Store Cleaning Associate

Madison, AL

$12 - $12.50/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

TJX Companies

Store Cleaning Associate

Madison, AL · On-site

$12 - $12.50/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

TJX Companies

Store Cleaning Associate

Madison, AL · On-site

$13.75 - $15.75/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

Tjx

Store Cleaning Associate

Madison, AL · On-site

$13.75 - $15.75/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

TJX Companies

Store Cleaning Associate

Madison, AL · On-site

$13.75 - $15.75/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

Tjx

Merch Associate

Athens, AL · On-site

$12.75 - $13.25/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ... bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

TJX Companies

Merch Associate

Athens, AL · On-site

$12.75 - $13.25/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ... bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

TJX Companies

Truck / Markdown Associate (6am)

Madison, AL · On-site

$12.75 - $13.25/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ... bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

TJX Companies

Truck / Markdown Associate (6am)

Madison, AL · On-site

$12.75 - $13.25/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ... bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

Tjx

Truck / Markdown Associate (6am)

Madison, AL · On-site

$12.75 - $13.25/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ... bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal ...

The UPS Store #5217

Full-Time Center Associate

Madison, AL

$12.75 - $14.25/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... The ideal candidate has previous retail sales experience, strong computer and internet skills, a ...

The UPS Store #5217

Full-Time Center Associate

Madison, AL · On-site

$12.75 - $14.25/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... The ideal candidate has previous retail sales experience, strong computer and internet skills, a ...

The UPS Store #5217

Full-Time Center Associate

Madison, AL

$12.75 - $14.25/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... The ideal candidate has previous retail sales experience, strong computer and internet skills, a ...

The UPS Store #5217

Full-Time Center Associate

Madison, AL · On-site

$12.75 - $14.25/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... The ideal candidate has previous retail sales experience, strong computer and internet skills, a ...

The UPS Store #5217

Full-Time Center Associate

Madison, AL

$12.75 - $14.25/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... The ideal candidate has previous retail sales experience, strong computer and internet skills, a ...

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Showing results 21-40

All JobsRetail Customer Experience Associate JobsRetail Customer Experience Associate Jobs in Decatur, AL

Retail Customer Experience Associate information

See Decatur, AL salary details

$10

$14

$16

How much do retail customer experience associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for retail customer experience associate in Decatur, AL is $14.23, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $14.86 per hour, depending on experience, location, and employer.

How does a retail customer experience associate typically collaborate with other team members to enhance the overall customer journey?

As a Retail Customer Experience Associate, you'll work closely with sales associates, supervisors, and inventory staff to ensure customers have a seamless and positive experience. Collaboration often includes sharing customer feedback, coordinating on promotions, and assisting with problem-solving when complex issues arise. Team meetings and open communication are common, allowing associates to align on store objectives and improve service strategies. This team-oriented environment helps you learn from others and develop valuable interpersonal skills.

What is a retail customer experience associate?

Retail Customer Experience Associates are professionals who interact directly with customers in retail settings to ensure a positive shopping experience. They assist customers with product inquiries, resolve issues, handle transactions, and often provide recommendations to enhance customer satisfaction. These associates play a key role in representing the brand, maintaining store appearance, and supporting sales goals. Their responsibilities may also include managing returns, responding to complaints, and providing information about promotions or loyalty programs.

What is the difference between Retail Customer Experience Associate vs Retail Sales Associate?

AspectRetail Customer Experience AssociateRetail Sales Associate
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; sales skills
Work EnvironmentCustomer service-focused, in-store or online supportIn-store sales, assisting customers with purchases
Employer & Industry UsageRetail stores, malls, online retailRetail stores, department stores, specialty shops
Common Search & ComparisonCustomer service, experience, support rolesSales, upselling, product knowledge

The Retail Customer Experience Associate primarily focuses on providing excellent customer service and support, ensuring a positive shopping experience. In contrast, the Retail Sales Associate emphasizes actively selling products and increasing sales. Both roles require strong communication skills and are vital in retail environments, but their core responsibilities differ in focus.

What are the key skills and qualifications needed to thrive as a retail customer experience associate, and why are they important?

Thriving as a Retail Customer Experience Associate requires strong interpersonal skills, product knowledge, and at least a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and basic computer applications is typically expected. Excellent communication, problem-solving, and a positive attitude help associates deliver outstanding service and resolve customer concerns effectively. These skills and qualities are vital for creating positive shopping experiences, building customer loyalty, and achieving sales goals in a competitive retail environment.
What job categories do people searching Retail Customer Experience Associate jobs in Decatur, AL look for? The top searched job categories for Retail Customer Experience Associate jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Retail Customer Experience Associate jobs? Cities near Decatur, AL with the most Retail Customer Experience Associate job openings:
Retail Customer Experience Associate jobs near you
Infographic showing various Retail Customer Experience Associate job openings in Decatur, AL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $29,591 per year, or $14.2 per hour.

Customer Experience Representative

GoNetspeed

Arab, AL • On-site

$19 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

GoNetspeed rating

8.9

Company rating: 8.9 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

5th of 97 rated telecommunications companies

Job description

Customer Service Representative

Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future.

And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team.

As a Customer Service Representative, you'll serve as the primary point of contact for new and existing customers. We do more than assist our customers, we deliver exceptional customer care experiences. In this key role, you'll develop and nurture strong customer relationships and deliver outstanding service.

Every day, you'll support customers with service orders and billing analysis. You'll offer creative resolutions and connect your clients with the right products and services for their needs.

Primary duties and responsibilities:

  • Responsible for providing customer service for all customers.
  • Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time.
  • Experience in dealing with challenging interpersonal situations using flexibility to create positive change.
  • Strong face to face, written and verbal communications skills.
  • Experience diffusing difficult customer situations.

Required experience and knowledge:

  • Two years of experience in direct or related industry.
  • Associate degree in business or a combination of education and experience.
  • Interact with complex database and management systems supporting customers.
  • You'll thrive in this role if you're an effective communicator with excellent interpersonal skills. To be successful, you'll need to be familiar with bookkeeping practices and data management.
  • If you're a detail-oriented problem solver with experience improving processes, this opportunity could be a great fit.

$19 - $20 an hour Benefits: 401(k) matching, dental insurance, employee assistance program, employee discount, flexible spending account, health insurance, health savings account, life insurance, paid time off, referral program, vision insurance.

GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability.

Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.

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