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Retail Customer Experience Associate Jobs in Tennessee

EZCORP

Retail Sales Associate

Knoxville, TN · On-site

$15/hr

EZPawn Pay range is based on experience from $14 to $15 per hour We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team ...

EZCORP

Retail Sales Associate

Nashville, TN · On-site

$15 - $16/hr

Easy Pawn Pay range is based on experience from $15.00/hr to $16.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service ...

EZCorp, Inc.

Retail Sales Associate

Nashville, TN · On-site

$15 - $16/hr

Our Retail Sales Associate / Retail Customer Service (Pawnbroker) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position! * Start your ...

EZCORP

Retail Sales Associate

Smyrna, TN

$15 - $16/hr

Easy Pawn Pay range is based on experience from $15.00/hr to $16.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service ...

EZCorp, Inc.

Retail Sales Associate

Smyrna, TN · On-site

$15 - $16/hr

Easy Pawn Pay range is based on experience from $15.00/hr to $16.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service ...

EZCorp, Inc.

Retail Sales Associate

Chattanooga, TN · On-site

$13 - $15/hr

EZPawn Pay range is based on experience from $13.00/hr to $15.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team ...

EZCorp, Inc.

Retail Sales Associate

Nashville, TN · On-site

$15 - $16/hr

Easy Pawn Pay range is based on experience from $15.00/hr to $16.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service ...

EZCORP

Retail Sales Associate

Chattanooga, TN

$13 - $15/hr

EZPawn Pay range is based on experience from $13.00/hr to $15.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team ...

EZCORP

Retail Customer Service

Nashville, TN · On-site

$16/hr

Easy Pawn Pay range is based on experience from $15 to $16 per hour We want you to join us for a ... Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ...

EZCORP

Retail Sales Associate

Memphis, TN

$15 - $16/hr

EZPawn Pay range is based on experience from $15.00/hr to $16.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team ...

EZCORP

Retail Sales Associate

Nashville, TN · On-site

$15 - $16/hr

Easy Pawn Pay range is based on experience from $15.00/hr to $16.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service ...

EZCORP

Retail Sales Associate

Nashville, TN · On-site

$15 - $16/hr

Easy Pawn Pay range is based on experience from $15.00/hr to $16.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service ...

EZCorp, Inc.

Retail Sales Associate

Knoxville, TN · On-site

$14 - $15/hr

EZPawn Pay range is based on experience from $14 to $15 per hour We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team ...

EZCorp, Inc.

Retail Sales Associate

Nashville, TN · On-site

$15 - $16/hr

Easy Pawn Pay range is based on experience from $15.00/hr to $16.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service ...

EZCorp, Inc.

Retail Sales Associate

Nashville, TN · On-site

$15 - $16/hr

Easy Pawn Pay range is based on experience from $15.00/hr to $16.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service ...

EZCORP

Retail Sales Associate

Knoxville, TN

$15/hr

EZPawn Pay range is based on experience from $14 to $15 per hour We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team ...

EZCORP

Retail Customer Service

Nashville, TN

$16/hr

Easy Pawn Pay range is based on experience from $15 to $16 per hour We want you to join us for a ... Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ...

EZCorp, Inc.

Retail Customer Service

Nashville, TN · On-site

$15 - $16/hr

Easy Pawn Pay range is based on experience from $15 to $16 per hour We want you to join us for a ... Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ...

EZCorp, Inc.

Retail Customer Service

Nashville, TN · On-site

$15 - $16/hr

Easy Pawn Pay range is based on experience from $15 to $16 per hour We want you to join us for a ... Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ...

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Retail Customer Experience Associate information

What is a retail customer experience associate?

Retail Customer Experience Associates are professionals who interact directly with customers in retail settings to ensure a positive shopping experience. They assist customers with product inquiries, resolve issues, handle transactions, and often provide recommendations to enhance customer satisfaction. These associates play a key role in representing the brand, maintaining store appearance, and supporting sales goals. Their responsibilities may also include managing returns, responding to complaints, and providing information about promotions or loyalty programs.

How does a retail customer experience associate typically collaborate with other team members to enhance the overall customer journey?

As a Retail Customer Experience Associate, you'll work closely with sales associates, supervisors, and inventory staff to ensure customers have a seamless and positive experience. Collaboration often includes sharing customer feedback, coordinating on promotions, and assisting with problem-solving when complex issues arise. Team meetings and open communication are common, allowing associates to align on store objectives and improve service strategies. This team-oriented environment helps you learn from others and develop valuable interpersonal skills.

What are the key skills and qualifications needed to thrive as a retail customer experience associate, and why are they important?

Thriving as a Retail Customer Experience Associate requires strong interpersonal skills, product knowledge, and at least a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and basic computer applications is typically expected. Excellent communication, problem-solving, and a positive attitude help associates deliver outstanding service and resolve customer concerns effectively. These skills and qualities are vital for creating positive shopping experiences, building customer loyalty, and achieving sales goals in a competitive retail environment.

What is the difference between Retail Customer Experience Associate vs Retail Sales Associate?

AspectRetail Customer Experience AssociateRetail Sales Associate
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; sales skills
Work EnvironmentCustomer service-focused, in-store or online supportIn-store sales, assisting customers with purchases
Employer & Industry UsageRetail stores, malls, online retailRetail stores, department stores, specialty shops
Common Search & ComparisonCustomer service, experience, support rolesSales, upselling, product knowledge

The Retail Customer Experience Associate primarily focuses on providing excellent customer service and support, ensuring a positive shopping experience. In contrast, the Retail Sales Associate emphasizes actively selling products and increasing sales. Both roles require strong communication skills and are vital in retail environments, but their core responsibilities differ in focus.

Do retail customer experience associate jobs require a degree?

Retail customer experience associate jobs typically do not require a college degree, but employers often look for high school diplomas or equivalent. Relevant skills include communication, customer service, and familiarity with point-of-sale systems, and some positions may offer on-the-job training.

What are the most commonly searched types of Retail Customer Experience jobs in Tennessee?

The most popular types of Retail Customer Experience jobs in Tennessee are:

What are popular job titles related to Retail Customer Experience Associate jobs in Tennessee?

For Retail Customer Experience Associate jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Retail Customer Experience Associate jobs in Tennessee look for?

The top searched job categories for Retail Customer Experience Associate jobs in Tennessee are:

What cities in Tennessee are hiring for Retail Customer Experience Associate jobs?

Cities in Tennessee with the most Retail Customer Experience Associate job openings:

Retail Customer Experience Associate jobs near you
Infographic showing various Retail Customer Experience Associate job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Retail Sales Associate

EZCORP

Knoxville, TN • On-site

$15/hr

Full-time

Medical, Retirement, PTO

Re-posted 20 days ago

EZCORP rating

6.9

Company rating: 6.9 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

2nd of 7 rated pawnbroker

Job description

Address: 1016 Merchants Dr. Knoxville, Tennessee 37912

Brand: EZPawn

Pay range is based on experience from $14 to $15 per hour

We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we will provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!

Urgently hiring immediately for Retail Sales Associate / Retail Customer Service (Pawnbroker)! Easily apply today!

Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast-paced retail environment.

Our Retail Sales Associate / Retail Customer Service (Pawnbroker) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position!

  • Start your career as a Trainee in our 5-week paid training program and earn a$.50 raiseand promotion to Pawnbroker upon completion of the program
  • Continue to grow your skills by entering our Pawnbroker Certification Program and earn anadditional $1/hour
  • Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Leader) position
  • Follow the Career Path and apply for an Assistant Manager position which includes a 6-month training program to build the foundation to run your own store

In addition to a great career, here are some of the other things we offer our Retail Sales Associate / Retail Customer Service (Pawnbroker):

  • Free Health Insurance*
  • Competitive Wages
  • Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
  • Great Working Hours - Better Than Traditional Retail
  • 401(k) with Company Match
  • Generous Paid Time Off
  • Holiday Pay
  • Store Discount

Here's what you can expect as a Retail Sales Associate / Retail Customer Service (Pawnbroker): This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our customer service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.

Other Retail Sales Associate / Retail Customer Service (Pawnbroker): duties include, but are not limited to:

  • Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Processing sales, loans, and extensions
  • Performing opening and closing store duties

Requirements for the Retail Sales Associate / Retail Customer Service (Pawnbroker) role include:

As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:

  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Work well independently and as member of a team
  • Ability to multitask
  • Able to pass a criminal background check and drug test (performed after a conditional offer)
  • Adhere to all Company policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus

Be part of something bigger - EZCORP operates a diverse family of US brands, including EZPAWN, Value Pawn & Jewelry, Easy Pawn, USA Pawn, maX it Pawn, Premier Pawn, Cash Pawn, Max Pawn Luxury as well as many other regional brands, giving you the stability of a large organization with the community feel of a neighborhood business.

*No cost for employee only medical insurance when selecting BlueCross BlueShield EPO Plan.

What EZCORP employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

EZCORP logo

About EZCORP

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

Austin, TX, US

Year founded

1989

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