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Retail Customer Associate Jobs in Portland, OR (NOW HIRING)

Retail Sales Associate

Milwaukie, OR · On-site

$17.80 - $19/hr

At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service ...

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to ...

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to ...

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to ...

Retail Customer Service Lead

Portland, OR · On-site

$16 - $19.50/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

Retail Customer Service Lead

Portland, OR

$16 - $19.50/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

Retail Customer Service Lead

Portland, OR

$16 - $19.50/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

Retail Customer Service Lead

Portland, OR · On-site

$16 - $19.50/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

Retail Customer Service Lead

Portland, OR

$16 - $19.50/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

Retail Customer Service Lead

Portland, OR · On-site

$16 - $19.50/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

Retail Customer Service Lead

Portland, OR · On-site

$15.50 - $25.86/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

Retail Customer Service Lead

Portland, OR

$17.50 - $19.50/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

Be Seen First

Customer Sales Associate

Portland, OR · On-site

$1.0K - $1.6K/wk

We are actively hiring a Customer Sales Associate to join our high-energy retail sales and marketing team. This is a face-to-face, customer-focused role where you will represent leading products and ...

Be Seen First

Customer Sales Associate

Portland, OR · On-site

$1.0K - $1.6K/wk

We are actively hiring a Customer Sales Associate to join our high-energy retail sales and marketing team. This is a face-to-face, customer-focused role where you will represent leading products and ...

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Showing results 1-20

Retail Customer Associate information

See Portland, OR salary details

$11

$16

$18

How much do retail customer associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for retail customer associate in Portland, OR is $16.09, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $16.83 per hour, depending on experience, location, and employer.

What is the difference between Retail Customer Associate vs Cashier?

AspectRetail Customer AssociateCashier
Primary RoleAssist customers, provide product information, and ensure a positive shopping experienceHandle transactions, operate cash registers, and process payments
Required SkillsCustomer service, communication, product knowledgeBasic math, attention to detail, cash handling
Work EnvironmentSales floor, customer interactionCheckout counters, point-of-sale systems
Common CertificationsNone typically required, but customer service experience preferredCash handling or POS training often preferred

While both roles involve working in retail settings, a Retail Customer Associate focuses on assisting customers and enhancing their shopping experience, whereas a Cashier primarily handles transactions at the checkout. The roles often overlap, but the Associate role encompasses broader customer service responsibilities.

What are the key skills and qualifications needed to thrive as a retail customer associate?

To thrive as a Retail Customer Associate, you need strong customer service skills, basic math abilities, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is highly valued. Outstanding communication, patience, and problem-solving abilities set top performers apart in this role. These skills ensure positive customer experiences, efficient sales operations, and contribute directly to store success and customer loyalty.

How does a retail customer associate typically interact with other team members to ensure a smooth store operation?

Retail Customer Associates work closely with colleagues, such as cashiers, stock associates, and supervisors, to maintain an organized and efficient store environment. Communication is key—they often relay customer feedback to management, coordinate with the stock team to replenish shelves, and assist cashiers during busy periods. Collaboration ensures customer needs are met promptly, inventory is managed effectively, and the store runs smoothly. Building strong working relationships within the team not only improves the customer experience but can also open up opportunities for career advancement within the company.

What is a retail customer associate?

Retail Customer Associates are employees who assist customers in retail stores by answering questions, helping them find products, processing transactions, and ensuring a positive shopping experience. They often handle tasks such as restocking shelves, managing returns, addressing customer concerns, and maintaining store cleanliness. Good communication skills and a friendly attitude are important for this role, as associates are often the main point of contact between the store and its customers.
What are popular job titles related to Retail Customer Associate jobs in Portland, OR? For Retail Customer Associate jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Retail Customer Associate jobs in Portland, OR look for? The top searched job categories for Retail Customer Associate jobs in Portland, OR are:

Retail Sales Associate

EZCORP

Milwaukie, OR • On-site

$17.80 - $19/hr

Full-time

Medical, Retirement, PTO

Re-posted 13 days ago


EZCORP rating

6.9

Company rating: 6.9 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

2nd of 7 rated pawnbroker


Job description

Address: 15621 SE McLoughlin Milwaukie, Oregon 97267

Brand: USA Pawn & Jewelry

Pay range is based on experience from $17.80 to $19.00

We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we will provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!

Urgently hiring immediately for Retail Sales Associate / Retail Customer Service (Pawnbroker)! Easily apply today!

Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast-paced retail environment.

Our Retail Sales Associate / Retail Customer Service (Pawnbroker) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position!

  • Start your career as a Trainee in our 5-week paid training program and earn a$.50 raiseand promotion to Pawnbroker upon completion of the program
  • Continue to grow your skills by entering our Pawnbroker Certification Program and earn anadditional $1/hour
  • Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Leader) position
  • Follow the Career Path and apply for an Assistant Manager position which includes a 6-month training program to build the foundation to run your own store

In addition to a great career, here are some of the other things we offer our Retail Sales Associate / Retail Customer Service (Pawnbroker):

  • Free Health Insurance*
  • Competitive Wages
  • Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
  • Great Working Hours - Better Than Traditional Retail
  • 401(k) with Company Match
  • Generous Paid Time Off
  • Holiday Pay
  • Store Discount

Here's what you can expect as a Retail Sales Associate / Retail Customer Service (Pawnbroker): This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our customer service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.

Other Retail Sales Associate / Retail Customer Service (Pawnbroker): duties include, but are not limited to:

  • Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Processing sales, loans, and extensions
  • Performing opening and closing store duties

Requirements for the Retail Sales Associate / Retail Customer Service (Pawnbroker) role include:

As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:

  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Work well independently and as member of a team
  • Ability to multitask
  • Able to pass a criminal background check and drug test (performed after a conditional offer)
  • Adhere to all Company policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus

Be part of something bigger - EZCORP operates a diverse family of US brands, including EZPAWN, Value Pawn & Jewelry, Easy Pawn, USA Pawn, maX it Pawn, Premier Pawn, Cash Pawn, Max Pawn Luxury as well as many other regional brands, giving you the stability of a large organization with the community feel of a neighborhood business.

*No cost for employee only medical insurance when selecting BlueCross BlueShield EPO Plan.


What EZCORP employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About EZCORP

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

Austin, TX, US

Year founded

1989