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Retail Customer Associate Jobs in Wisconsin (NOW HIRING)

TJX Companies

Retail Associate

Appleton, WI · On-site

$14 - $14.50/hr

Role models established customer experience practices with internal and external customers ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...

TJX Companies

Retail Associate

Appleton, WI

$14 - $14.50/hr

Role models established customer experience practices with internal and external customers ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...

TJX Companies

Retail Associate

Racine, WI · On-site

$13.25 - $13.75/hr

Role models established customer experience practices with internal and external customers ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...

Marshalls

Retail Associate

Appleton, WI · On-site

$14 - $14.50/hr

Role models established customer experience practices with internal and external customers Supports and embodies a positive store culture through honesty, integrity, and respect Accurately rings ...

Tjx

Retail Associate

Appleton, WI · On-site

$14 - $14.50/hr

Role models established customer experience practices with internal and external customers ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...

The UPS Store

Part-Time Center Associate

Wausau, WI · On-site

$13 - $15/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding ...

TJX Companies

Retail Associate

Racine, WI · On-site

$13.25 - $13.75/hr

Role models established customer experience practices with internal and external customers ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...

TJX Companies

retail sales associate

Racine, WI · On-site

$13.25 - $13.75/hr

Role models established customer experience practices with internal and external customers ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...

Tjx

Retail Front End Associate

Onalaska, WI · On-site

$14 - $14.50/hr

Role models established customer experience practices with internal and external customers ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...

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Retail Customer Associate information

What is the difference between Retail Customer Associate vs Cashier?

AspectRetail Customer AssociateCashier
Primary RoleAssist customers, provide product information, and ensure a positive shopping experienceHandle transactions, operate cash registers, and process payments
Required SkillsCustomer service, communication, product knowledgeBasic math, attention to detail, cash handling
Work EnvironmentSales floor, customer interactionCheckout counters, point-of-sale systems
Common CertificationsNone typically required, but customer service experience preferredCash handling or POS training often preferred

While both roles involve working in retail settings, a Retail Customer Associate focuses on assisting customers and enhancing their shopping experience, whereas a Cashier primarily handles transactions at the checkout. The roles often overlap, but the Associate role encompasses broader customer service responsibilities.

What are the key skills and qualifications needed to thrive as a retail customer associate?

To thrive as a Retail Customer Associate, you need strong customer service skills, basic math abilities, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is highly valued. Outstanding communication, patience, and problem-solving abilities set top performers apart in this role. These skills ensure positive customer experiences, efficient sales operations, and contribute directly to store success and customer loyalty.

How does a retail customer associate typically interact with other team members to ensure a smooth store operation?

Retail Customer Associates work closely with colleagues, such as cashiers, stock associates, and supervisors, to maintain an organized and efficient store environment. Communication is key—they often relay customer feedback to management, coordinate with the stock team to replenish shelves, and assist cashiers during busy periods. Collaboration ensures customer needs are met promptly, inventory is managed effectively, and the store runs smoothly. Building strong working relationships within the team not only improves the customer experience but can also open up opportunities for career advancement within the company.

What is a retail customer associate?

Retail Customer Associates are employees who assist customers in retail stores by answering questions, helping them find products, processing transactions, and ensuring a positive shopping experience. They often handle tasks such as restocking shelves, managing returns, addressing customer concerns, and maintaining store cleanliness. Good communication skills and a friendly attitude are important for this role, as associates are often the main point of contact between the store and its customers.
What are popular job titles related to Retail Customer Associate jobs in Wisconsin? For Retail Customer Associate jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Retail Customer Associate jobs in Wisconsin look for? The top searched job categories for Retail Customer Associate jobs in Wisconsin are:
What cities in Wisconsin are hiring for Retail Customer Associate jobs? Cities in Wisconsin with the most Retail Customer Associate job openings:
Retail Customer Associate jobs near you
Infographic showing various Retail Customer Associate job openings in Wisconsin as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Retail Associate

TJX Companies

Appleton, WI • On-site

$14 - $14.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

TJX rating

5.9

Company rating: 5.9 out of 10

Based on 689 frontline employees who took The Breakroom Quiz

26th of 39 rated national retailers

Job description

Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

Who We're Looking For: You.
  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
3825 E Calumet St Suite 1200
Location:
USA Marshalls Store 1389 Appleton WI
This position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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