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Retail Counter Sales Jobs in Indiana (NOW HIRING)

Genuine Parts Company

Store PRO

Elkhart, IN · On-site

$14.50 - $16.75/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You do ...

MCMAHON TRUCK CENTERS

Parts Counter

Indianapolis, IN · On-site

As a Parts Counter Salesperson you will be counted on to ensure that our customers' parts ... Receives payment from retail customers or obtains credit authorization. Set up orders for daily ...

Best-One Tire & Service

Retail Sales Counter

Plymouth, IN · On-site

$19K - $22K/yr

We are Creating Raving Fans Retail Tire Sales Associates are responsible for all aspects of customer service, retail tire sales, and automotive service sales. Must have ability to learn and apply ...

Webb Ford

parts counter person

Highland, IN · On-site

The Parts Counter Person is responsible for customer service and retail sales at an auto parts store. In this position, your responsibilities include selling parts and taking inventory of stock in ...

Webb Ford

parts counter person

Highland, IN · On-site

The Parts Counter Person is responsible for customer service and retail sales at an auto parts store. In this position, your responsibilities include selling parts and taking inventory of stock in ...

Webb Ford

parts counter person

Highland, IN · On-site

The Parts Counter Person is responsible for customer service and retail sales at an auto parts store. In this position, your responsibilities include selling parts and taking inventory of stock in ...

Webb Ford

parts counter person

Highland, IN · On-site

The Parts Counter Person is responsible for customer service and retail sales at an auto parts store. In this position, your responsibilities include selling parts and taking inventory of stock in ...

P4 Automotive

PARTS COUNTER ASSOCIATE

Indianapolis, IN · On-site

$40K - $70K/yr

... sales, returns, and warranty claims at the counter - Receive, verify, and stock incoming parts ... retail, or inventory experience - Familiarity with OEM or aftermarket parts catalogs - Basic ...

P4 Automotive

PARTS COUNTER ASSOCIATE

Columbus, IN · On-site

$16 - $18/hr

... sales, returns, and warranty claims at the counter - Receive, verify, and stock incoming parts ... retail, or inventory experience - Familiarity with OEM or aftermarket parts catalogs - Basic ...

P4 Automotive

PARTS COUNTER ASSOCIATE

Lebanon, IN · On-site

$40K - $70K/yr

... sales, returns, and warranty claims at the counter - Receive, verify, and stock incoming parts ... retail, or inventory experience - Familiarity with OEM or aftermarket parts catalogs - Basic ...

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All JobsRetail Counter Sales JobsRetail Counter Sales Jobs in Indiana

Retail Counter Sales information

See Indiana salary details

$7

$12

$17

How much do retail counter sales jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for retail counter sales in Indiana is $12.75, according to ZipRecruiter salary data. Most workers in this role earn between $10.37 and $14.87 per hour, depending on experience, location, and employer.

What is retail counter sales?

Retail counter sales refer to the process where sales associates assist customers directly at a store’s counter. This role typically involves greeting customers, answering their questions, processing sales transactions, handling returns or exchanges, and providing product information. Retail counter sales staff are crucial in creating a positive shopping experience, ensuring that customers find what they need and leave satisfied. The position may also involve managing inventory behind the counter and keeping the sales area clean and organized.

What are the key skills and qualifications needed to thrive as a retail counter sales associate, and why are they important?

To thrive as a Retail Counter Sales associate, you need strong product knowledge, customer service skills, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Outstanding communication, problem-solving skills, and a friendly demeanor help build customer loyalty and resolve issues efficiently. These skills and qualities are crucial for driving sales, ensuring customer satisfaction, and maintaining smooth store operations.

What are some common challenges faced in a retail counter sales role, and how can I prepare for them?

One common challenge in Retail Counter Sales is managing peak hours when customer volume is high, which requires strong multitasking and time management skills. You'll need to quickly assist customers, handle transactions accurately, and keep the sales area organized, all while maintaining a friendly attitude. Additionally, addressing customer concerns or complaints professionally is key to building trust and loyalty. Preparing by practicing active listening, improving product knowledge, and developing conflict-resolution skills can help you excel in this fast-paced environment.

What is the difference between Retail Counter Sales vs Retail Cashier?

AspectRetail Counter SalesRetail Cashier
Primary RoleAssist customers, promote products, handle sales transactionsProcess customer payments, operate cash register, handle cash and card transactions
Work EnvironmentSales floor, customer service areaCheckout counters, cash register stations
Required SkillsCustomer service, product knowledge, sales skillsCash handling, basic math, attention to detail
CertificationsNone typically requiredNone typically required

Retail Counter Sales and Retail Cashiers both work in retail environments and handle customer interactions. However, Retail Counter Sales focus more on assisting customers with product inquiries and promoting sales, while Retail Cashiers primarily process transactions at checkout. Both roles require good customer service skills, but Retail Counter Sales often involve more product knowledge and sales techniques.

Is retail counter sales a stressful job?

Retail counter sales can be stressful due to fast-paced environments, customer interactions, and the need to meet sales goals. Employees often handle multiple tasks simultaneously, requiring good communication and problem-solving skills to manage customer needs effectively.

What cities in Indiana are hiring for Retail Counter Sales jobs?

Cities in Indiana with the most Retail Counter Sales job openings:

Retail Counter Sales jobs near you
Infographic showing various Retail Counter Sales job openings in Indiana as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $26,526 per year, or $12.8 per hour.

Store PRO

Elkhart, IN • On-site

Genuine Parts Company
Retail • 10K+ employees
Learn more about Genuine Parts Companyexternal

$14.50 - $16.75/hr

Full-time

Medical, Retirement

Posted 6 days ago

Genuine Parts Company rating

7.3

Company rating: 7.3 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

219th of 430 rated retail wholesalers

Job description

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales associate, you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You don't need to be able to tear and motor down and rebuild it (however, if you can, that's awesome) - but we do need you to have a background and knowledge of automotive parts. A NAPA Counter Sales associate is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work full/part-time or you just want to get your foot in the door with us to explore other careers at some point - We welcome you!
What you will be doing:
  • Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
  • Use your parts knowledge to assist other NAPA team members answer questions for customers
  • Providing outstanding customer care and interactions with everyone who comes into our NAPA Store!
  • Bring customer focus and high energy to our fast-paced stores
  • Welcome retail customers into our retail stores and engage to provide a positive consumer experience
  • Use technology (computer), cash register, telephone, and paper catalog system

This is the right opportunity for you if you:
  • Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions
  • Have gained your parts experience by working the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the year
  • You are willing to learn all things automotive if you don't have the background in automotive parts.
  • Want to join a team where you can learn and grow your career - the opportunities are endless!

What you'll need:
  • Valid Driver's License
  • Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts.
  • High School Diploma or GED. Technical or Trade school courses or degree.
  • Excellent verbal and written communication skills
  • Love fast paced retail environments
  • Great listening skills and empathy for customers

And if you have this, even better (not a deal breaker if you don't):
  • Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
  • Experience in a parts store, auction, retail store, auto body/collision
  • Knowledge of cataloging AND/OR inventory management systems, a plus
  • Entirely customer-centric (external/internal)
  • ASE Certifications

What's in it for you:
  • Awesome people and brand
  • Competitive Pay
  • Outstanding health benefits and 401K
  • Stable company. Fortune 200 with a "family" feel
  • A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!
  • Great training, and ongoing development with support from multiple leaders/your team

If this role sounds like a fit, please take the time to complete our super quick and easy application. We are excited and humbled that you are considering NAPA as hopefully your future employer.
Next Steps:
Please apply if you think this is a great fit for you and we will be in touch! If you decide that this role is not for you, please check out some of our other great careers by visiting jobs.genpt.com
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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