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Retail Computer Technician Jobs in Kansas (NOW HIRING)

Sales Data Inc

HELP DESK TECHNICIAN

Hutchinson, KS · On-site

$17.25 - $23.50/hr

Join the Front Line of Customer Support at MAPS Customer Service Technician At MAPS, our Customer ... retail * Computer Assembly/Disassembly knowledge * Bilingual

HealthCore Clinic

Pharmacy Technician

Wichita, KS

$15.75 - $19/hr

At least one (1) years with retail pharmacy technician related experience. * Excellent ... Regularly required to sit and work at computer monitor. Ability to lift up to 20 pounds.

JF Group

Construction Technician

Kansas City, KS · On-site

$17.75 - $24.25/hr

The company distributes, installs and services fueling equipment for retail fueling stations ... Familiar with computer operations with an aptitude for learning computer skills. * Work will ...

JF Group

Construction Technician

Kansas City, KS · On-site

$17.75 - $24.25/hr

The company distributes, installs and services fueling equipment for retail fueling stations ... Familiar with computer operations with an aptitude for learning computer skills. * Work will ...

JF Petroleum Group

Construction Technician

Kansas City, KS · On-site

$17.75 - $24.25/hr

The company distributes, installs and services fueling equipment for retail fueling stations ... Familiar with computer operations with an aptitude for learning computer skills. * Work will ...

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All JobsRetail Computer Technician JobsRetail Computer Technician Jobs in Kansas

Retail Computer Technician information

What does a retail computer technician do?

A Retail Computer Technician is responsible for diagnosing, repairing, and maintaining computers and related equipment in a retail environment. They assist customers with hardware and software issues, perform upgrades, and provide technical support both in-store and over the phone. Additionally, they may help with inventory management, recommend products, and ensure that systems are secure and functioning optimally. Retail Computer Technicians need strong problem-solving skills and up-to-date technical knowledge to provide excellent customer service.

What are the key skills and qualifications needed to thrive as a retail computer technician, and why are they important?

To thrive as a Retail Computer Technician, you need strong troubleshooting abilities, solid knowledge of computer hardware and software, and typically a relevant certification such as CompTIA A+. Familiarity with point-of-sale systems, diagnostic tools, and inventory management software is often required. Excellent customer service skills, patience, and clear communication help technicians address client needs and explain technical issues effectively. These skills ensure timely and accurate repairs, enhance customer satisfaction, and contribute to the overall efficiency of retail operations.

What are some common challenges faced by retail computer technicians, and how can they be managed effectively?

Retail Computer Technicians often encounter challenges such as diagnosing a wide range of hardware and software issues under tight time constraints, managing high customer service expectations, and staying updated with rapidly evolving technology. Effective time management, strong communication skills, and a commitment to continuous learning are essential for overcoming these challenges. Collaborating with team members and utilizing company resources or documentation can also help resolve complex technical problems efficiently.

What is the difference between Retail Computer Technician vs Computer Support Specialist?

AspectRetail Computer TechnicianComputer Support Specialist
CertificationsA+ Certification, CompTIA certificationsA+ Certification, CompTIA certifications
Work EnvironmentRetail stores, electronics outletsOffices, call centers, remote support
Industry UsageRetail electronics, consumer techIT departments, tech companies
Job FocusHardware repair, in-store tech supportSoftware troubleshooting, remote support

Retail Computer Technicians primarily work in retail environments, focusing on hardware repairs and in-person customer support. In contrast, Computer Support Specialists often work in office settings, providing remote or on-site software and hardware support. Both roles require similar certifications and serve different customer needs within the tech industry.

Are retail computer technicians in demand?

Retail computer technicians are in steady demand due to the ongoing need for technical support in retail environments, especially as businesses upgrade hardware and software. Skills in troubleshooting, hardware repair, and familiarity with POS systems and networking are valuable, and employment opportunities are expected to remain stable in the coming years.

How much is the salary for a retail computer technician?

The average salary for a retail computer technician typically ranges from $25,000 to $45,000 per year, depending on experience, location, and certifications. Entry-level technicians may earn less, while those with specialized skills or certifications can earn higher wages, especially in busy retail environments or with additional technical responsibilities.

What are popular job titles related to Retail Computer Technician jobs in Kansas?

For Retail Computer Technician jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Retail Computer Technician jobs in Kansas look for?

The top searched job categories for Retail Computer Technician jobs in Kansas are:

What cities in Kansas are hiring for Retail Computer Technician jobs?

Cities in Kansas with the most Retail Computer Technician job openings:

Retail Computer Technician jobs near you
Infographic showing various Retail Computer Technician job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 3% Contract, and 1% Nights. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution.

HELP DESK TECHNICIAN

Sales Data Inc

Hutchinson, KS • On-site

$17.25 - $23.50/hr

Full-time

Posted 10 days ago

Job description

Join the Front Line of Customer Support at MAPS

Customer Service Technician

At MAPS, our Customer Service Technicians are the first point of contact and a critical connection between our customers, field technicians, and internal teams. If you enjoy solving problems, learning new technology, and making a real difference for customers every day, this role offers a rewarding opportunity to grow your skills in a fast-paced, supportive environment.

What You'll Do

As a Customer Service Technician, you will play an essential role in ensuring smooth operations and excellent customer experiences by:

  • Handle inbound and outbound calls with customers and field technicians to diagnose technical issues and deliver timely support solutions.
  • Record and maintain detailed documentation for point of sale system installations, customer troubleshooting interactions, and incoming purchase requests.
  • Coordinating the return and tracking of loaner equipment
  • Creating and managing customer supply order tickets
  • Maintaining up-to-date customer and store records
  • Supporting additional tasks and projects as assigned by management

Standard Shift Hours (which could vary as needed)

  • 1st Shift - 8:00 am to 4:00 pm
  • 2nd Shift -4:00 pm to Midnight
  • 3rd Shift -Midnight to 8:00 am

Work Environment:

  • Fast-paced office setting with frequent interaction via phone, email, and chat
  • Primarily sedentary role; approximately 80% to 90% of work performed at a desk or computer workstation
  • Extended periods of screen time and computer use are required
  • Occasional lifting or moving of equipment (up to 25 lbs.)
  • Multitasking and prioritizing in time sensitive situations are common
  • Collaboration with internal departments and team members

**Note:** The above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

What We're Looking For

We're looking for motivated individuals who are dependable, detail-oriented, and eager to learn.

Educational & Legal Requirements:

  • High School Diploma or GED Equivalent
  • QSR and/or technical computer training is a plus, but not necessary
  • No felony convictions for 5 years prior to application

Required Skills & Abilities:

  • Strong attention to detail and organizational skills, ensuring accuracy and efficiency.
  • Requires strong data entry skills using the company's proprietary software
  • Working knowledge of Windows and Microsoft Office software products.
  • Basic knowledge and understanding of computers, hardware/software terms
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills
  • Strong troubleshooting and problem-solving skills
  • Ability to work well in a team environment and independently
  • Ability to be sedentary for up to 8 hours per day
  • Regular in-person attendance is required
  • Ability to work occasional weekends and holidays

Preferred Experience and Skills:

  • Previous Help Desk or Technical Support Experience preferred, but not required
  • Experience working in a fast-paced customer service environment, such as fast food (QSR) or retail
  • Computer Assembly/Disassembly knowledge
  • Bilingual

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