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Retail Client Manager Jobs in Washington (NOW HIRING)

BSI Group

Client Manager- Info Sec

Reston, VA · On-site

$122K - $142K/yr

Position: Client Manager Location: 12950 Worldgate Drive, Suite 800, Herndon, VA 20170 Duties ... and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.

hhv

Client Relations Associate Entry Level

Alexandria, VA · On-site

$42K - $53K/yr

... retail, marketing, events, sales, or client relations is a plus. Why Join Our Team? As a Client Relations Associate, you'll gain hands-on experience in event marketing, client management, campaign ...

HHV

Client Relations Associate Entry Level

Alexandria, VA · On-site

$42K - $53K/yr

... retail, marketing, events, sales, or client relations is a plus. Why Join Our Team? As a Client Relations Associate, you'll gain hands-on experience in event marketing, client management, campaign ...

Medallia

Client Services, Engagement Manager

Mclean, VA · On-site

$101K - $146K/yr

Client Management: Own and manage multi-level client stakeholder relationships, including cross ... Retail, Software, Hospitality, Financial Services, B2B (any industry), and/or Automotive * Advanced ...

Medallia

Client Services, Engagement Manager

Mclean, VA · On-site

$101K - $146K/yr

Client Management: Own and manage multi-level client stakeholder relationships, including cross ... Retail, Software, Hospitality, Financial Services, B2B (any industry), and/or Automotive * Advanced ...

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Retail Client Manager information

What is a retail client manager?

A Retail Client Manager is responsible for maintaining and growing relationships with retail clients, ensuring their needs are met and that they receive high-quality service. This role often involves overseeing client accounts, managing sales targets, coordinating with internal teams, and identifying opportunities to increase client satisfaction and business growth. Retail Client Managers act as the main point of contact for clients, addressing inquiries, resolving issues, and providing strategic advice to help clients achieve their business objectives.

What are the key skills and qualifications needed to thrive as a retail client manager?

To thrive as a Retail Client Manager, you need strong sales acumen, client relationship management skills, and typically a bachelor's degree in business or a related field. Familiarity with CRM software, retail analytics platforms, and POS systems is often required. Exceptional communication, negotiation, and problem-solving abilities help you build trust and resolve client issues effectively. These skills are crucial for driving sales growth, maintaining client satisfaction, and ensuring long-term business partnerships in the competitive retail sector.

How does a retail client manager typically collaborate with cross-functional teams to meet client needs?

A Retail Client Manager often works closely with teams such as merchandising, marketing, supply chain, and finance to ensure client expectations are met and exceeded. They serve as the main point of contact between the client and the company, translating client goals into actionable plans and coordinating with internal teams to deliver tailored solutions. Regular meetings, status updates, and collaborative planning sessions are common, enabling the Retail Client Manager to address challenges quickly and maintain strong client relationships. This collaborative environment not only benefits clients but also helps the Retail Client Manager develop a broad skill set and deep company knowledge.

What is the difference between Retail Client Manager vs Retail Sales Associate?

AspectRetail Client ManagerRetail Sales Associate
CredentialsCustomer service experience, sales skills, sometimes management certificationsHigh school diploma or equivalent, sales and customer service skills
Work EnvironmentOffice settings, client meetings, store managementRetail stores, direct customer interaction
Employer & Industry UsageRetail chains, financial services, luxury brandsDepartment stores, specialty shops, retail chains
Search & Comparison IntentUnderstanding roles, career progression, job requirementsEntry-level position, sales techniques, customer service

The Retail Client Manager typically handles client relationships, sales strategies, and account management within retail or related industries, often requiring experience and specific skills. In contrast, a Retail Sales Associate focuses on direct customer service and sales at the store level, usually with minimal experience. Both roles are essential in retail but differ in responsibilities, credentials, and work environment.

What cities in Washington are hiring for Retail Client Manager jobs?

Cities in Washington with the most Retail Client Manager job openings:

Retail Client Manager jobs near you
Infographic showing various Retail Client Manager job openings in Washington as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Client Manager- Info Sec

Reston, VA • On-site

BSI Group
See more jobs at BSI Groupexternal

$122K - $142K/yr

Full-time

Re-posted 24 days ago

Job description

We exist to create positive change for people and the planet. Join us and make a difference too!

Employer: BSI Group America Inc.

Position: Client Manager

Location: 12950 Worldgate Drive, Suite 800, Herndon, VA 20170

Duties: Deliver third-party information security management standards audit services in ISO 27001, 9001, 19011, 27006, 20000-1, and 20000-6 to assigned clients in accordance with all company, scheme and regulatory requirements. Manage portfolio of assigned clients including client contact, visit scheduling, assessment planning, conducting assessments, and reporting and managing the results. Monitor assigned client accounts to ensure proper handling of records, visit cycle, invoicing and other related matters. Lead assessment teams, when necessary, providing mentoring and coaching to new or inexperienced colleagues as needed to meet business needs. May telecommute from any location in continental United States.

Requirements: Bachelor's degree in electronics/communications engineering, business or related field and 3 years of experience. Experience must include: performing audit services in ISO 27001, 9001, 19011, 27006, 20000-1, and 20000-6; international information security standards, processes, management systems, audit principles, practices and techniques. Skill set does not need to be maintained for the full term of required experience.

Salary: $122,990 - $142,800/year

About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.

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