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Retail Banking Associate Jobs in Quebec (NOW HIRING)

French Retail Banking, Private Banking & Insurance, comprises the core of retail banking, private ... The Associate is expected to have a high degree of independence and autonomy and participates to ...

CA$61/hr

We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new ...

CA$61/hr

We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new ...

As an Associate Financial Advisor, you'll form a deep understanding of your personal and small ... retail banking offer or by making a formal introduction to the appropriate Imperial Service and ...

As an Associate Financial Advisor, you'll form a deep understanding of your personal and small ... retail banking offer or by making a formal introduction to the appropriate Imperial Service and ...

$17.60/hr

... and pet food bank programs, as well as through our national donation drives and fundraising ... Retail Training * Competitive Wages * Pet Care Knowledge * Flexible Scheduling What you do:

Showing results 41-60

Retail Banking Associate information

What does a retail banking associate do?

A Retail Banking Associate assists customers with their day-to-day banking needs, such as opening accounts, processing deposits and withdrawals, and answering questions about bank products and services. They help ensure a positive customer experience by providing information, resolving issues, and referring clients to specialized banking staff when necessary. Retail Banking Associates also help maintain accurate records and uphold security procedures to protect customers’ financial information.

What are the key skills and qualifications needed to thrive as a retail banking associate?

To thrive as a Retail Banking Associate, you need strong customer service abilities, basic financial knowledge, and at least a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and sometimes certification in anti-money laundering (AML) practices is often required. Excellent communication, problem-solving, and attention to detail help build trust with clients and efficiently resolve their needs. These skills ensure accurate transactions, customer satisfaction, and compliance with financial regulations, which are critical to the bank's reputation and success.

What are some common challenges retail banking associates face when assisting customers, and how can these be managed effectively?

Retail Banking Associates often encounter challenges such as handling high volumes of customer inquiries, resolving account discrepancies, and navigating complex financial products. Managing these effectively requires strong communication skills, patience, and a good understanding of bank policies and procedures. Regular training and support from experienced team members also help associates stay updated on regulatory changes and new services, enabling them to provide accurate information and resolve issues efficiently.

What is the difference between Retail Banking Associate vs Customer Service Representative?

AspectRetail Banking AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking certificationsHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentBank branches, financial institutionsCall centers, retail stores, bank branches
Employer & Industry UsageFinancial institutions, banksVarious industries including banking, retail, telecom
Common Search & ComparisonYesYes

The Retail Banking Associate primarily works within banks, focusing on financial transactions, account management, and sales. Customer Service Representatives also handle client inquiries but often work across multiple industries, providing general support. While both roles require strong communication skills and customer service experience, Retail Banking Associates typically need some banking-specific knowledge and certifications. They are more specialized within the banking industry, whereas Customer Service Representatives have broader roles across sectors.

How hard is it to get into a retail banking associate?

Getting a retail banking associate position typically requires a high school diploma or equivalent, with some employers preferring candidates with customer service experience or relevant certifications. The role often involves basic financial knowledge, communication skills, and the ability to work in a team, with competition varying by location and employer requirements.

Which retail banking associate pays the most?

The highest-paid retail banking associates typically work in senior or specialized roles, such as branch managers or financial advisors, and can earn higher salaries due to experience, certifications, and performance. Salaries vary by location and institution but generally range from $40,000 to over $70,000 annually for experienced professionals. Advanced skills in sales, customer service, and financial products can also lead to higher compensation.

What are the most commonly searched types of Retail Banking jobs in Quebec?

The most popular types of Retail Banking jobs in Quebec are:

What job categories do people searching Retail Banking Associate jobs in Quebec look for?

The top searched job categories for Retail Banking Associate jobs in Quebec are:

What cities in Quebec are hiring for Retail Banking Associate jobs?

Cities in Quebec with the most Retail Banking Associate job openings:

Infographic showing various Retail Banking Associate job openings in Quebec as of June 2026, with employment types broken down into 48% Full Time, 50% Part Time, and 2% Temporary. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution.

IT Auditor

Montreal, QC • On-site

Full-time

Re-posted 13 days ago


Job description

Societe Generale ("SG") is a top-tier global European bank, headquartered in France, with 120,000 employees serving some 26 million clients in more than 62 countries around the world. We have been supporting the development of our economies for more than 160 years by providing our corporate, institutional and individual clients with a broad array of value-added financial solutions and advisory services.

Our longstanding relationships of trust with clients, our cutting-edge expertise, our unique ability to innovate, our ESG capabilities and our leading franchises are part of our DNA and serve our core objective: to create sustainable value for all our stakeholders.

The Group operates in three complementary business areas, incorporating ESG offers for all its clients:

  • Global Banking and Investor Solutions, the Wholesale Banking arm of SG, is a top-tier player providing large corporates and investors with tailormade solutions with unique global leadership in equity derivatives, structured finance and ESG;

  • French Retail Banking, Private Banking & Insurance, comprises the core of retail banking, private banking, insurance activities, and the leading online banking activities;

  • Mobility, International Retail Banking & Financial Services includes universal banks that are well-established on their local markets, Ayvens, a global player in sustainable mobility, as well as specialized financing activities.

In the Americas specifically, SG consists of U.S. and Canadian subsidiaries, branches and representative offices, as well as branches, subsidiaries and representative offices in Brazil, Chile, Mexico and other countries in Latin America relating to the Wholesale Banking Division of SG (collectively, "SG Americas").

The SG Internal Group Audit Division (IGAD) represents SG's independent internal audit function, comprised of over 1,200 professionals covering SG's global business and services in over 150 countries. Moreover, we have a dedicated team of about 60 professionals to cover SG Americas, SG Internal Audit Americas ("SGIAA"). The team is composed of individuals with diverse backgrounds and subject matter expertise based in the New York, Sao Paulo, and the newly formed team in Montreal.

SGIAA conducts independent audits of operational entities in an objective, thorough and impartial manner in line with professional standards. In addition, SGIAA assesses the compliance of the Group's operations, the effective level of risk exposure and management, the adequate enforcement of procedures and the effectiveness and relevance of the permanent control set-up.

1.          ROLE & RESPONSIBILITIES

The IT Auditor Associate will be part of the Internal Audit IT Team covering Information Technology systems, Cyber Security and Data Management functions. The Associate is expected to have a high degree of independence and autonomy and participates to all stages of the audit process, under the supervision of the head of assignment. 

The candidate's primary responsibilities will be to assist in:

  • Participate to all types of regional or global IT audits, as part of either dedicated audits of IT functions or as part of integrated audit conducted in conjunction with the business/financial auditors.

  • Independently and autonomously participate in the audit process: create diagnostic matrix with proposed processes and controls for review, identify use cases for data quality testing and relevant sampling strategies, provide concise and comprehensive debriefing presentation for IGAD management and auditees.

  • Ensure that Audit management is informed, on a timely basis, of all significant issues arising from missions and of any event that may have an impact on the company.

  • Write clear and impactful findings and audit reports that provide added value to the organization.

  • Perform diligent follow-up of audit recommendations and action plans.

  • Contribute to the development of risk assessment, internal control evaluations, and other processes necessary to determine areas of risk or weakness that will contribute to the development of audit plan and strategy.

  • Participating in department wide transformation projects (data analytics, digital transformation, etc) and actively contribute, communicate and implement the changes, and support others through the process.

  • Bachelor's degree in Computer Science, Information Systems, Information Technology or a business discipline.
  • Candidate should have at least 3 years of information systems experience, preferably within banking/financial institutions.
  • Knowledge of cyber security principles, practices, and technologies.
  • Knowledge of one or more IS/IT areas: governance, projects, developments and SDLC, production, security, risk management, disaster recovery planning, and technical infrastructure components.
  • Familiarity with IS/IT processes (incident management, change management, release management, configuration management, etc.)
  • Knowledge of IT Security concepts, familiarity with vulnerability testing and awareness of security exploits
  • Familiarity with Infrastructure components, such as: Database management systems (e.g., DB2, SQL Server and Oracle), major computing platforms (Windows NT/2000, UNIX operating systems) and client/server architectures, commonly used systems and applications, and web-based technologies, Network components (firewalls, routers, switches, IAPs)

       Plus

  • Proficiency in security assessment tools and methodologies (e.g., vulnerability scanners, penetration testing).
  • Understanding of network security, application security, and data protection.
  • Familiarity with investment banking/financial services business and products
  • Familiarity with one or more security and control frameworks such as ISO 17799, COBIT, COSO, Common Criteria, FFIEC, etc.
  • Familiarity with regulations and statutes such as: GLBA, the California Privacy Bill, or the Volker Rule / Dodd Frank Act

LANGUAGE: 

Ability to communicate in English, both orally and in writing, is a requirement as the person in this position will need to collaborate regularly with colleagues and partners in the United States. 

Due to US Federal Securities law that may apply to this position, candidates who will apply for this position may be required to submit to an enhanced background screening, including the collection of their fingerprints by a third-party vendor selected by the Financial Industry Regulatory Authority ("FINRA").