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Retail Banking Associate Jobs in Ohio (NOW HIRING)

Old Fort Banking Co

Universal Banker

Dayton, OH · On-site

$17.50 - $21.75/hr

More than 100 associates Approximately 27,541 clients 10 financial centers located in Bettsville ... their retail banking needs and transactions. You are responsible for accurately handling all ...

Old Fort Banking Co

Universal Banker

Dayton, OH · On-site

$17.50 - $21.75/hr

We have: • More than 100 associates • Approximately 27,541 clients • 10 financial centers ... their retail banking needs and transactions. You are responsible for accurately handling all ...

Old Fort Banking Co

Universal Banker

Dayton, OH · On-site

$17.50 - $21.75/hr

More than 100 associates Approximately 27,541 clients 10 financial centers located in Bettsville ... their retail banking needs and transactions. You are responsible for accurately handling all ...

Socket.dev

Banking Center Sales Manager

Sylvania, OH · On-site

$70 - $90/hr

Associate's or Bachelor's degree in Business, Finance, Banking, or a related field preferred ... Working knowledge of retail banking products, services, policies, and procedures. * Strong sales ...

New

Truist

Middle Market Banking Leader - OH

Cleveland, OH · On-site

... retail banking needs for clients' owners/management/associates (e.g. Wealth Management, Truist@Work). 5. Assume responsibility for the profitability, quality, liquidity, and growth of the team ...

LCNB National Bank

Branch Manager

Centerville, OH · On-site

Retail Banking * Reports to: Michele Kreitzer, VP Regional Retail Manager * Location: Centerville ... Encourage associate participation in business development efforts, referral generation, and ...

Truist

Middle Market Banking Leader - OH

Cincinnati, OH · On-site

... retail banking needs for clients' owners/management/associates (e.g. Wealth Management, Truist@Work). 5. Assume responsibility for the profitability, quality, liquidity, and growth of the team ...

Truist

Middle Market Banking Leader - OH

Cleveland, OH · On-site

... retail banking needs for clients' owners/management/associates (e.g. Wealth Management, Truist@Work). 5. Assume responsibility for the profitability, quality, liquidity, and growth of the team ...

LCNB National Bank

Branch Manager

Centerville, OH · On-site

Retail Banking * Reports to: Michele Kreitzer, VP Regional Retail Manager * Location: Centerville ... Encourage associate participation in business development efforts, referral generation, and ...

Truist

Middle Market Banking Leader - OH

Columbus, OH · On-site

... retail banking needs for clients' owners/management/associates (e.g. Wealth Management, Truist@Work). 5. Assume responsibility for the profitability, quality, liquidity, and growth of the team ...

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Showing results 21-40

All JobsRetail Banking Associate JobsRetail Banking Associate Jobs in Ohio

Retail Banking Associate information

What does a retail banking associate do?

A Retail Banking Associate assists customers with their day-to-day banking needs, such as opening accounts, processing deposits and withdrawals, and answering questions about bank products and services. They help ensure a positive customer experience by providing information, resolving issues, and referring clients to specialized banking staff when necessary. Retail Banking Associates also help maintain accurate records and uphold security procedures to protect customers’ financial information.

What are the key skills and qualifications needed to thrive as a retail banking associate?

To thrive as a Retail Banking Associate, you need strong customer service abilities, basic financial knowledge, and at least a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and sometimes certification in anti-money laundering (AML) practices is often required. Excellent communication, problem-solving, and attention to detail help build trust with clients and efficiently resolve their needs. These skills ensure accurate transactions, customer satisfaction, and compliance with financial regulations, which are critical to the bank's reputation and success.

What are some common challenges retail banking associates face when assisting customers, and how can these be managed effectively?

Retail Banking Associates often encounter challenges such as handling high volumes of customer inquiries, resolving account discrepancies, and navigating complex financial products. Managing these effectively requires strong communication skills, patience, and a good understanding of bank policies and procedures. Regular training and support from experienced team members also help associates stay updated on regulatory changes and new services, enabling them to provide accurate information and resolve issues efficiently.

What is the difference between Retail Banking Associate vs Customer Service Representative?

AspectRetail Banking AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking certificationsHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentBank branches, financial institutionsCall centers, retail stores, bank branches
Employer & Industry UsageFinancial institutions, banksVarious industries including banking, retail, telecom
Common Search & ComparisonYesYes

The Retail Banking Associate primarily works within banks, focusing on financial transactions, account management, and sales. Customer Service Representatives also handle client inquiries but often work across multiple industries, providing general support. While both roles require strong communication skills and customer service experience, Retail Banking Associates typically need some banking-specific knowledge and certifications. They are more specialized within the banking industry, whereas Customer Service Representatives have broader roles across sectors.

How hard is it to get into a retail banking associate?

Getting a retail banking associate position typically requires a high school diploma or equivalent, with some employers preferring candidates with customer service experience or relevant certifications. The role often involves basic financial knowledge, communication skills, and the ability to work in a team, with competition varying by location and employer requirements.

Which retail banking associate pays the most?

The highest-paid retail banking associates typically work in senior or specialized roles, such as branch managers or financial advisors, and can earn higher salaries due to experience, certifications, and performance. Salaries vary by location and institution but generally range from $40,000 to over $70,000 annually for experienced professionals. Advanced skills in sales, customer service, and financial products can also lead to higher compensation.

What are the most commonly searched types of Retail Banking jobs in Ohio?

The most popular types of Retail Banking jobs in Ohio are:

What are popular job titles related to Retail Banking Associate jobs in Ohio?

For Retail Banking Associate jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Retail Banking Associate jobs in Ohio look for?

The top searched job categories for Retail Banking Associate jobs in Ohio are:

What cities in Ohio are hiring for Retail Banking Associate jobs?

Cities in Ohio with the most Retail Banking Associate job openings:

Retail Banking Associate jobs near you
Infographic showing various Retail Banking Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Universal Banker

Old Fort Banking Co

Dayton, OH • On-site

$17.50 - $21.75/hr

Full-time

PTO

Posted 25 days ago

Job description

Description

Paid vacation available at start  

5 PTO Days 

Paid Holidays

Monday - Friday 8:45 am to 5:15 pm


The Old Fort Banking Company

The Old Fort Banking Company is an employee-owned and operated financial institution, and a privately held subsidiary of Gillmor Financial Services, Inc. Established in 1916, the bank is headquartered in Tiffin, Ohio. Old Fort Bank is known for our strong relationships with our clients and communities we serve. We have:

More than 100 associates

Approximately 27,541 clients

10 financial centers located in Bettsville, Clyde, Findlay, Fostoria, Fremont, Old Fort, Sugarcreek Township, Tiffin and Xenia.


Our Community is Our Cause

As a community-first bank, Old Fort Banking Company is proud to be a resource for local groups, organizations, and businesses. From charitable donations to sponsorships and involvement at local events, we take the time to help our communities thrive. Because when they succeed, we all do. It's about more than banking to us - it's about improving the places we call home. We have established ourselves as a high performing community bank, measured in terms of our reputation for extraordinary client service, our ability to attract and retain the best and brightest people, and for the superior financial results we produce.


Client Focused

At OFBC we are focused on our client relationships. As a Universal Banker, you report to the Financial Center Manager and are a vital contact for our clients. You are client focused, ensuring all visitors feel welcome the moment they walk in the door by helping clients with all their retail banking needs and transactions. You are responsible for accurately handling all banking needs of our clients, including deposits, withdrawals, cashier's checks, and foreign exchange. In addition, UB's, through their conversations with the clients, listen to uncover financial needs and recommend solutions to help clients improve their financial situation, you act as a resource in identifying and resolving client servicing issues through strong client relationship skills.


Your Role

  • Greet clients as they enter the financial center by welcoming them and making them feel appreciated. 
  • Handle transactions efficiently and accurately by accepting account deposits and withdrawals, verifying cash and endorsements of checks.
  • Assist clients and the financial center team by helping with new account openings.
  • Participate in various sales activities including outbound phone calls designed to acquire new consumer clients and deepen relationships with current clients. 
  • Participate in the consumer loan and credit card process, managing client applications from origination through closing.
  • Engage and partner with team members and other lines of business to offer the most appropriate products and tools to help clients meet their financial goals.


Requirements

  • Excellent client service and communication skills, with the ability to interact with a variety of bank clients.
  • College degree or work experience providing necessary skills, or, combination of education and experience.
  • Previous experience in the financial industry not required.
  • Previous cash handling experience is beneficial.
  • Proficient computer skills, which includes the ability to use a keyboard, ten-key pad and basic capability to access information contained within bank wide systems.
  • Effectively manage multiple priorities, work in a fast paced, changing environment and maintain a commitment to accuracy and timeliness.
  • Follow policies, procedures and written instructions, as well as verbal instructions or directions from his/her manager. 
  • Ability to maintain confidentiality



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