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Retail Banker Jobs in Raleigh, NC (NOW HIRING)

United Community Bank

Universal Banker I

Raleigh, NC · On-site

$37K - $45K/yr

Requirements For Success • 1+ years of previous banking, cash handling, or retail experience. • Demonstrated analytical, accuracy, and problem-solving skills. • Strong verbal and written ...

United Community Bank

Universal Banker I

Cary, NC · On-site

$37K - $45K/yr

Requirements For Success • 1+ years of previous banking, cash handling, or retail experience. • Demonstrated analytical, accuracy, and problem-solving skills. • Strong verbal and written ...

United Community Bank

Universal Banker I

Cary, NC · On-site

$37K - $67K/yr

... of retail banking products and services. • Identify opportunities to enhance existing customer relationships and cultivate new ones by thoroughly understanding and addressing customers' needs ...

United Community Bank

Universal Banker I

Raleigh, NC · On-site

$37K - $45K/yr

Maintain a comprehensive understanding of retail banking products and services. Identify opportunities to enhance existing customer relationships and cultivate new ones by thoroughly understanding ...

United Community Bank

Universal Banker I

Cary, NC · On-site

$37K - $45K/yr

Maintain a comprehensive understanding of retail banking products and services. Identify opportunities to enhance existing customer relationships and cultivate new ones by thoroughly understanding ...

United Community Bank

Universal Banker I

Raleigh, NC · On-site

$37K - $67K/yr

... of retail banking products and services. • Identify opportunities to enhance existing customer relationships and cultivate new ones by thoroughly understanding and addressing customers' needs ...

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All JobsRetail Banker JobsRetail Banker Jobs in Raleigh, NC

Retail Banker information

See Raleigh, NC salary details

$10

$15

$27

How much do retail banker jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for retail banker in Raleigh, NC is $15.75, according to ZipRecruiter salary data. Most workers in this role earn between $11.20 and $20.58 per hour, depending on experience, location, and employer.

What is a retail banker?

A retail banker, also called a consumer banker, assists customers with opening checking and savings accounts, extending lines of credit, completing loan applications, and other personal financial services. Depending on the size of the bank, retail bankers may also serve as bank tellers. As a retail banker, you are the customer's first line of communication with the local branch. Providing excellent customer service is a must.

What are the key skills and qualifications needed to thrive as a retail banker, and why are they important?

To thrive as a Retail Banker, you need a solid understanding of financial products, sales techniques, and customer service, typically supported by a relevant degree or banking certifications. Familiarity with banking software, CRM systems, and regulatory compliance tools is important for daily operations. Strong interpersonal skills, attention to detail, and problem-solving abilities help build trust and effectively address customer needs. These skills ensure customers receive accurate advice and services, driving client satisfaction and business growth.

What are some common challenges retail bankers face when building relationships with customers?

Retail Bankers often encounter challenges such as meeting diverse customer needs, handling high service expectations, and staying updated on financial products and regulations. Building trust with clients requires strong communication skills, patience, and a proactive approach to problem-solving. Additionally, Retail Bankers must balance sales goals with excellent customer service, which can sometimes be demanding in a fast-paced branch environment.

What is the difference between Retail Banker vs Customer Service Representative?

AspectRetail BankerCustomer Service Representative
CredentialsHigh school diploma; some roles may require banking certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, financial institutionsCall centers, retail stores, service desks
Industry UsageBanking and financial servicesVarious retail sectors, including banking
Primary FocusHandling banking transactions, advising on financial productsAssisting customers with inquiries, processing transactions

While both roles involve customer interaction within the banking industry, a Retail Banker primarily focuses on financial transactions and advising clients on banking products, often requiring specific banking certifications. In contrast, a Customer Service Representative handles general customer inquiries and support, often in retail or service environments. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

How hard is it to get into retail banking?

Getting into retail banking as a retail banker typically requires a high school diploma or equivalent, with some positions preferring or requiring a college degree. Entry-level roles often involve on-the-job training, and strong customer service skills are essential; prior experience in sales or finance can be advantageous but is not always necessary.
More about Retail Banker jobs

What cities near Raleigh, NC are hiring for Retail Banker jobs?

Cities near Raleigh, NC with the most Retail Banker job openings:

Retail Banker jobs near you
Infographic showing various Retail Banker job openings in Raleigh, NC as of August 2026, with employment types broken down into 68% Full Time, 30% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,754 per year, or $15.7 per hour.

Universal Banker I

United Community Bank

Raleigh, NC • On-site

$37K - $45K/yr

Full-time

Posted 23 days ago

Job description

Overview
United Community is looking for a Universal Banker I to deliver exceptional customer experiences while supporting financial wellness. In this role, you will assist with everyday transactions and engage in needs-based conversations to identify solutions tailored to each customer. You'll combine service and sales expertise to strengthen relationships, educate customers on banking tools and technology, and ensure compliance with regulations. This position offers the opportunity to make a meaningful impact by helping customers achieve their financial goals.
What You'll Do
• Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions, and appointment setting.
• Maintain a comprehensive understanding of retail banking products and services.
• Identify opportunities to enhance existing customer relationships and cultivate new ones by thoroughly understanding and addressing customers' needs, while considering their unique perspectives and priorities.
• Assist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptions.
• Identify opportunities and make referrals to cross-sell banking products and services to other areas of the bank.
• Educate customers on options for managing transactions using technology and all other tools and resources available.
• Apply product and service knowledge to effectively solve customer problems.
• Process deposits, withdrawals, and other routine transactions with accuracy and confidentiality.
• Ensure adherence to banking regulations and internal policies.
Requirements For Success
• 1+ years of previous banking, cash handling, or retail experience.
• Demonstrated analytical, accuracy, and problem-solving skills.
• Strong verbal and written interpersonal communication skills.
Conditions of Employment
  • Must be able to pass a criminal background and credit check
  • This is a full-time, non-remote position

FLSA Status:
  • Non-Exempt

Ready to take your career to the next level? Apply now and become a vital part of our team!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Range
USD $37,440.00 - USD $45,185.00 /Yr.

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