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Retail Banker Jobs in Raleigh, NC (NOW HIRING)

Woodforest National Bank

Teller Retail Banker

Raleigh, NC

$15.50 - $19.50/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Woodforest National Bank

Teller Retail Banker

Henderson, NC

$15 - $18.75/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Woodforest National Bank

Teller Retail Banker

Raleigh, NC · On-site

$15.50 - $19.50/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

Woodforest Financial Group

Teller Retail Banker

Raleigh, NC

$15.50 - $19.50/hr

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and ...

First Horizon Bank

Universal Banker

Durham, NC · On-site

$16.25 - $20.50/hr

... a retail banking environment. Introduce bank products and services through outreach to prospects and provide tailored recommendations to existing clients to deepen relationships. Perform related ...

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Retail Banker information

See Raleigh, NC salary details

$10

$15

$27

How much do retail banker jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for retail banker in Raleigh, NC is $15.75, according to ZipRecruiter salary data. Most workers in this role earn between $11.20 and $20.58 per hour, depending on experience, location, and employer.

What Is a Retail Banker?

A retail banker, also called a consumer banker, assists customers with opening checking and savings accounts, extending lines of credit, completing loan applications, and other personal financial services. Depending on the size of the bank, retail bankers may also serve as bank tellers. As a retail banker, you are the customer's first line of communication with the local branch. Providing excellent customer service is a must.

What is the difference between Retail Banker vs Customer Service Representative?

AspectRetail BankerCustomer Service Representative
CredentialsHigh school diploma; some roles may require banking certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, financial institutionsCall centers, retail stores, service desks
Industry UsageBanking and financial servicesVarious retail sectors, including banking
Primary FocusHandling banking transactions, advising on financial productsAssisting customers with inquiries, processing transactions

While both roles involve customer interaction within the banking industry, a Retail Banker primarily focuses on financial transactions and advising clients on banking products, often requiring specific banking certifications. In contrast, a Customer Service Representative handles general customer inquiries and support, often in retail or service environments. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are some common challenges Retail Bankers face when building relationships with customers?

Retail Bankers often encounter challenges such as meeting diverse customer needs, handling high service expectations, and staying updated on financial products and regulations. Building trust with clients requires strong communication skills, patience, and a proactive approach to problem-solving. Additionally, Retail Bankers must balance sales goals with excellent customer service, which can sometimes be demanding in a fast-paced branch environment.

What are retail bankers?

Retail bankers are financial professionals who work at banks or financial institutions, assisting individual customers with personal banking needs. They help clients open and manage accounts, provide information about loans and mortgages, process transactions, and offer advice on financial products and services. Retail bankers are often the first point of contact for customers, ensuring a positive banking experience while adhering to banking regulations and policies. Their goal is to help customers manage their finances effectively and securely.

What are the key skills and qualifications needed to thrive as a Retail Banker, and why are they important?

To thrive as a Retail Banker, you need a solid understanding of financial products, sales techniques, and customer service, typically supported by a relevant degree or banking certifications. Familiarity with banking software, CRM systems, and regulatory compliance tools is important for daily operations. Strong interpersonal skills, attention to detail, and problem-solving abilities help build trust and effectively address customer needs. These skills ensure customers receive accurate advice and services, driving client satisfaction and business growth.
More about Retail Banker jobs
What cities near Raleigh, NC are hiring for Retail Banker jobs? Cities near Raleigh, NC with the most Retail Banker job openings:
Retail Banker jobs near you
Infographic showing various Retail Banker job openings in Raleigh, NC as of June 2026, with employment types broken down into 63% Full Time, and 37% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,756 per year, or $15.7 per hour.
Retail Banker - Raleigh/Wake Forest

Retail Banker - Raleigh/Wake Forest

FSNB

Wake Forest, NC

Other

Medical, Dental, Retirement, PTO

Posted 4 days ago

FSNB rating

7.0

Company rating: 7.0 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

102nd of 141 rated banks

Job description

Entry Level Retail Bank Teller

FSNB is a full-service bank that has been family owned and operated for over 75 years. We are currently seeking friendly, adaptable individuals to join our team as an entry level Retail Bank Teller!

Most of our locations are within Walmart offering our customers the convenience of "banking where you shop" while providing prospecting and sales opportunities that continue growing our business. Retail Bankers conduct general office work, banking transactions, sales, cross sales, account opening, and account management while providing extraordinary customer service.

FSNB provides paid training and promotes from within, offering career growth opportunities such as team leaders, supervisors, bank officers, and branch managers. All qualifications can be acquired through on the job training with no finance or accounting experience necessary.

If you are looking for an opportunity to learn something new or want to capitalize on any previous cash handling, financial industry, customer service, sales representative experience, or people skills—look no further and begin building a successful career with FSNB today! We are actively seeking high school graduates and individuals with transferable cashier, fast food, or sales representative skills to join our team.

What is in it for you:

  • Opportunity for pay increases as soon as 60 days
  • Incentive Compensation
  • Paid training
  • Paid vacation
  • Paid personal leave
  • Medical/Dental/Supplemental Insurance
  • 401k Plan
  • Paid death benefit
  • Employee Assistance Program
  • Paid holidays
  • Flexible scheduling with Sundays off
  • Promotes from within
  • Growth/Career opportunities
  • Equal Opportunity Employer

What FSNB employees say

Pay

Workplace

Get the full story on Breakroom

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About FSNB

Sourced by ZipRecruiter

Industry

Commercial banking

Company size

501 - 1,000 Employees

Headquarters location

Lawton, OK, US

Year founded

1946

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