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Retail Bank Manager Jobs in Oregon (NOW HIRING)

First Citizens Bank

Business Banker

Beaverton, OR · On-site

... bank policies, procedures and delegated authorities to manage risk related to credit, operational ... retail and wealth solutions referred, Business development, Networking and building centers of ...

HERITAGE BANK

Relationship Banking Assistant

Eugene, OR · On-site

$23.69 - $29.61/hr

... retail branch banking, which includes cash handling, new accounts opening and documentation, relationship management and sales skills, in a financial services industry required. * Equivalent ...

First Citizens Bank

Business Banker

Beaverton, OR

... bank policies, procedures and delegated authorities to manage risk related to credit, operational ... retail and wealth solutions referred, Business development, Networking and building centers of ...

First Citizens Bank

Business Banker

Beaverton, OR · On-site

... bank policies, procedures and delegated authorities to manage risk related to credit, operational ... retail and wealth solutions referred, Business development, Networking and building centers of ...

Citizens Bank

Personal Banker I or II

Corvallis, OR · On-site

$19.50 - $23.09/hr

... Citizens Bank - Main Branch Type: Non-Exempt/Non-Officer Reports to: Assistant Branch Manager ... Preferred Qualifications * 1-2 years of experience in retail, commercial, or community banking.

Socket.dev

Assistant Branch Manager I

North Bend, OR · On-site

You bring 6 or more years of retail banking experience (Required). * You have experience in a supervisory or management role leading a project, process, or team (Required). * An equivalent ...

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Retail Bank Manager information

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$12

$24

$37

How much do retail bank manager jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for retail bank manager in Oregon is $24.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $28.22 per hour, depending on experience, location, and employer.

What is a retail bank manager?

Retail Bank Managers are professionals responsible for overseeing the daily operations of a bank branch. They manage staff, ensure customer satisfaction, handle customer complaints, and work to achieve sales targets for various banking products and services. Their role also includes ensuring compliance with banking regulations, developing business plans, and fostering a positive work environment. Retail Bank Managers play a key role in maintaining the financial health and reputation of their branch.

What are the key skills and qualifications needed to thrive as a retail bank manager?

To thrive as a Retail Bank Manager, you need strong leadership, financial acumen, customer service expertise, and typically a degree in business, finance, or a related field. Familiarity with banking software, risk management systems, and regulatory compliance tools is essential, and certifications such as Certified Retail Banker (CRB) can be advantageous. Excellent interpersonal, communication, and problem-solving skills help build trust with clients and motivate staff. These skills and qualities are crucial for driving branch performance, ensuring regulatory compliance, and delivering superior customer experiences.

What are some common challenges faced by retail bank managers, and how can they be overcome?

Retail Bank Managers often encounter challenges such as meeting sales targets, maintaining high customer satisfaction, and managing diverse teams. Balancing regulatory compliance with business goals can also be demanding. Success in this role requires strong leadership, effective delegation, proactive communication, and staying updated on financial regulations. Building strong relationships with both staff and customers helps foster a positive environment and drive results.

What is the difference between Retail Bank Manager vs Customer Service Representative?

AspectRetail Bank ManagerCustomer Service Representative
Required CredentialsHigh school diploma; often a bachelor's degree in finance or related field; banking certificationsHigh school diploma; customer service or sales training
Work EnvironmentBranch management, overseeing staff, operations, and salesFrontline customer interactions, handling transactions and inquiries
Employer & Industry UsageBank branches, financial institutionsBank branches, retail banking
Common Search & Comparison IntentUnderstanding managerial roles, career progressionCustomer service roles, entry-level banking jobs

The Retail Bank Manager and Customer Service Representative roles differ mainly in responsibilities, credentials, and work environment. The manager oversees branch operations and staff, requiring more experience and certifications, while the representative handles customer interactions and transactions. Both roles are essential in retail banking but serve different career and functional purposes.

Do retail bank managers get paid a lot?

Retail bank managers typically earn a competitive salary that varies based on experience, location, and the size of the branch. According to industry data, the median annual salary for retail bank managers is around $60,000 to $80,000, with potential bonuses and benefits included.

How much money do you make as a retail bank manager?

A retail bank manager's average salary in the United States ranges from $50,000 to $100,000 annually, depending on experience, location, and the size of the branch. Managers often receive bonuses and benefits, and leadership skills are important for higher compensation levels.

What does a retail bank manager do at a bank?

A retail bank manager oversees daily branch operations, manages staff, and ensures customer service standards are met. They handle customer accounts, promote banking products, and ensure compliance with banking regulations, often using banking software and maintaining certifications such as the Series 6 or 63. Their role involves leadership, sales, and operational management within a branch environment.

What cities in Oregon are hiring for Retail Bank Manager jobs?

Cities in Oregon with the most Retail Bank Manager job openings:

Retail Bank Manager jobs near you
Infographic showing various Retail Bank Manager job openings in Oregon as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $50,299 per year, or $24.2 per hour.

Commercial Banking - Customer Service Specialist/Bank Teller

Lake Oswego, OR • On-site

Northwest Bank
See more jobs at Northwest Bankexternal

$25 - $28/hr

Full-time

Re-posted yesterday

Job description

Description

Summary

This position will be fully in person. The Customer Service Specialist's primary responsibility is to provide superior service and support to the Bank's commercial and consumer customers and may assist with the application process for auxiliary treasury service products, such as ACH, RDC, MDC, Wire Transfers, Positive Pay (check and ACH), and Bill Pay. Coordination and collaboration with the service team to ensure customer phone calls, emails, and in person request are processed in a timely manner.


Requirements

Essential Duties & Responsibilities

  • Perform assigned duties in accordance with the Bank's Mission, Vision and Core Values; and provide the Bank's customers with timely, responsive, and exceptional service in accordance with the Bank's customer service standards.
  • Knowledge and completion of treasury management application, forms and agreements for customers and internal production team to facilitate depository services for business customers. Work with Commercial Banking Support team to ensure customer is taken care of.
  • Basic understanding of requirements to open a complex to simple business entity deposit account, obtaining required information from customers. May include HOAs, escrow, or other such type of accounts. Complete and accurate CIP, CDD and EDD information is essential.
  • Understanding of requirements to open consumer personal new accounts; ensuring CIP and CDD is complete and accurate.
  • Assist retail online banking customer with troubleshooting, setting up service or unlocking accounts.
  • Assist customers in processing financial transactions in accordance with established policies and procedures
  • Scrutinize checks, cash, and customer identification for authenticity to protect the Bank and customers against fraud losses
  • Expanded functions include customer transaction processing to include deposits, withdrawals, stop payments, preparation of official checks, processing service tickets for temp TS increases, and acceptance of loan payments. Ensure risk management and best practices are used in the decision-making process.
  • Maintain a thorough knowledge of bank policies and procedures, as well as keeps up to date on changes.
  • Provide timely and responsive customer service.


Required Qualifications

  • Bachelor's degree or minimum 1-year experience customer service relations


Preferred Qualifications

  • Time management, problem solving, and project management skills
  • Basic math skills
  • Knowledge of treasury services products and services
  • Knowledge of deposit policies and procedures
  • Strong computer skills including Windows-based software, word processing and spreadsheet applications, internet usage, email, and bank software
  • Commercial online banking knowledge experience
  • Exceptional customer service experience
  • Strong oral and written communication and interpersonal skills consistent with Bank's customer centric philosophy
  • Ability to organize and prioritize tasks at an individual level under a variety of conditions and constraints with minimal guidance

Apply