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Retail Associate Manager Jobs in Rochester, NY (NOW HIRING)

TCA Professional Services

Retail Sales

Rochester, NY · On-site

$16/hr

Midtown is searching for Retail Associates to assist our members and customers in our shops.The ... Operate cash registers, manage financial transactions, and balance drawers * Direct customers to ...

Midtown Athletic Club

Retail Sales

Rochester, NY · On-site

$16/hr

Midtown is searching for Retail Associates to assist our members and customers in our shops.The ... Operate cash registers, manage financial transactions, and balance drawers * Direct customers to ...

AutoNation

Sales Retail Associate-Audi Hilton Head

Hilton, NY · On-site

$13 - $14.75/hr

Automotive Sales Associate Sell with Confidence. Grow with AutoNation. AutoNation is redefining the ... Career paths into finance, management, and beyond * A culture built on trust, transparency, and ...

Ross

Store Manager

Rochester, NY · On-site

Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates. DISCLAIMER This is a summary of the primary duties and responsibilities of the job and position. It is not ...

Ross Stores

Store Manager

Rochester, NY · On-site

Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates. DISCLAIMER This is a summary of the primary duties and responsibilities of the job and position. It is not ...

Ross Stores, Inc

Store Manager

Rochester, NY

Supervises and coaches Retail Associates in providing efficient and friendly service at the ... Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of ...

Ross Stores

Store Manager

Rochester, NY

Supervises and coaches Retail Associates in providing efficient and friendly service at the ... Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of ...

Ollie's

Retail Store Manager

Newark, NY · On-site

$65K - $70K/hr

BE REAL - Associates should be honest, transparent, genuine, trustworthy, and sincere. Ollie ... An Ollie's Retail Store Manager provides the leadership for the successful operation of the entire ...

PetSmart Careers

Retail Operations Manager

Geneseo, NY · On-site

$20.46 - $38.67/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Process Leader (Retail Operations Manager) has shared responsibility to drive operational ...

PetSmart

Retail Operations Manager

Geneseo, NY · On-site

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Process Leader (Retail Operations Manager) has shared responsibility to drive operational ...

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All JobsRetail Associate JobsRetail Associate Manager JobsRetail Associate Manager Jobs in Rochester, NY

Retail Associate Manager information

See Rochester, NY salary details

$12

$18

$26

How much do retail associate manager jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for retail associate manager in Rochester, NY is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.11 per hour, depending on experience, location, and employer.

What is a retail associate manager?

Retail Associate Managers are mid-level supervisors who support the daily operations of retail stores. They assist the store manager in tasks such as overseeing staff, managing inventory, ensuring excellent customer service, and meeting sales goals. Retail Associate Managers often step in to handle customer complaints, train new employees, and help implement store policies. Their role is crucial in maintaining smooth store operations and achieving business objectives.

What does a retail associate manager do in retail?

A retail associate manager oversees daily store operations, supervises staff, ensures customer satisfaction, manages inventory, and helps meet sales targets. They often handle employee scheduling, training, and may use point-of-sale systems to process transactions.

How does a retail associate manager balance team leadership with customer service responsibilities?

A Retail Associate Manager is expected to lead and motivate the sales team while also providing direct support to customers on the sales floor. Balancing these responsibilities often involves delegating daily tasks, setting clear expectations, and being available to coach staff during busy periods. At the same time, the manager must step in to resolve escalated customer concerns and ensure high service standards. Successful Associate Managers are proactive in communicating with their team and adapt quickly to changing store demands.

What are the key skills and qualifications needed to thrive as a retail associate manager?

To thrive as a Retail Associate Manager, you need expertise in sales, inventory management, and staff supervision, typically supported by experience in retail and a high school diploma or higher. Familiarity with point-of-sale (POS) systems, inventory tracking software, and basic financial reporting tools is commonly required. Exceptional communication, leadership, and problem-solving skills help you motivate teams and deliver excellent customer service. These abilities are crucial for driving store performance, ensuring smooth operations, and fostering a positive customer experience.
What are the most commonly searched types of Retail Manager jobs in Rochester, NY? The most popular types of Retail Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Retail Associate Manager jobs? Cities near Rochester, NY with the most Retail Associate Manager job openings:
Retail Associate Manager jobs near you

Bookstore Retail Associate

MONROE COMMUNITY COLLEGE ASSN INC

Rochester, NY • On-site

$20 - $22/hr

Full-time

Medical

Posted 22 days ago

Job description

Primary Responsibilities

The Bookstore Retail Associate supports daily bookstore operations and customer service functions to ensure a positive, efficient customer experience. Key responsibilities include executing merchandising plans, managing product flow, and providing inventory support to keep the store stocked and organized. Additionally, this role maintains high store presentation and operational standards while delivering direct, reliable operational support to the Retail Manager.

Specific Responsibilities

Store Operations & Customer Service

  • Assist with daily opening and closing procedures.
  • Provide exceptional customer service, assisting students, faculty, staff, and visitors with purchases and inquiries.
  • Maintain a clean, safe, and organized store environment.
  • Support operations during peak periods, including campus rush weeks, textbook pickup cycles, and start-of-semester activities.
  • Support strict compliance with all bookstore policies, campus procedures, and operational guidelines.

Merchandising & Product Presentation

  • Execute visual merchandising standards, including stocking shelves and setting up displays for apparel, school supplies, and gifts.
  • Restock merchandise efficiently from back stock to ensure full floor coverage.
  • Maintain accurate product pricing, shelf tags, and promotional signage.
  • Assist with display changes, seasonal resets, and the presentation of graduation or special event merchandise.
  • Support the implementation of pricing adjustments, markdowns, and promotional events.
  • Provide valuable feedback on customer preferences and product performance to management.

Inventory Support

  • Assist with receiving, unpacking, verifying, and stocking incoming merchandise.
  • Monitor stock levels and proactively report replenishment needs to the Retail Manager.
  • Support inventory accuracy through proper handling, organization, and regular cycle counts.
  • Assist with processing merchandise and vendor returns as directed.
  • Follow established procedures for pricing updates and product rollouts.

Sales & Transaction Processing

  • Operate the point-of-sale (POS) system and process customer transactions accurately.
  • Process specialized campus transactions, including student financial aid, campus card accounts, and departmental charges.
  • Assist with cash handling, drawer balancing, and daily closing reconciliation procedures.
  • Support service desk operations, online order processing, and customer inquiries as needed.

Staff & Operational Support

  • Assist with the onboarding, training, and day-to-day peer support of student employees.
  • Provide reliable support for daily operational tasks and floor coverage.
  • Assist with the setup and execution of campus promotions and in-store events.
  • Assist with basic administrative duties and perform other duties as assigned by leadership.

Required Qualifications

  • Associate's Degree.
  • Retail or customer service experience.
  • Strong interpersonal, organizational, and communication skills with a proven ability to provide exceptional customer service.
  • Basic computer skills, including experience with point-of-sale (POS) systems.
  • Ability to perform physical retail tasks, including standing for extended periods and lifting up to 40 pounds.
  • Ability to work a flexible schedule, including occasional evenings, weekends, and peak retail periods.
  • Demonstrated ability to multi-task, prioritize, and work efficiently as a strong team player.
  • Experience working in, and contributing to, a diverse environment.

Preferred Qualifications

  • Prior retail experience specifically within a college or university bookstore environment.
  • Prior experience in Merchandising and/or Inventory management.

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