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Restore Associate Jobs in British Columbia (NOW HIRING)

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Restore Associate information

What is a restore associate?

Restore Associates are employees who work in retail environments, particularly in stores that sell donated goods like Habitat for Humanity ReStores. Their primary responsibilities include receiving, sorting, pricing, and displaying donated items, assisting customers, and maintaining store cleanliness. They may also help with loading and unloading merchandise, providing customer service, and supporting the store’s fundraising and community goals. Restore Associates play a vital role in ensuring the smooth operation of these stores, which often support charitable housing initiatives.

What are the key skills and qualifications needed to thrive as a restore associate, and why are they important?

To thrive as a Restore Associate, you need basic retail skills, inventory management experience, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and warehouse equipment like pallet jacks is typically required. Strong customer service, teamwork, and problem-solving skills help you interact effectively with shoppers and donors. These abilities ensure smooth store operations, positive customer experiences, and effective support of the store’s mission.

What are some common challenges faced by restore associates, and how can they be managed effectively?

Restore Associates often encounter physical tasks such as lifting heavy items, organizing inventory, and assisting customers with varied needs, which can be physically demanding and fast-paced. Managing time efficiently during busy donation periods and maintaining a positive customer service attitude are key to success. Building strong communication skills and collaborating closely with team members helps create a supportive work environment, making it easier to handle daily challenges and provide excellent service.

What is the difference between Restore Associate vs Restoration Technician?

AspectRestore AssociateRestoration Technician
CredentialsHigh school diploma or equivalent; certifications like IICRC are commonHigh school diploma or equivalent; certifications like IICRC are common
Work EnvironmentIndoor damage assessment, customer interaction, documentationOn-site water, fire, mold damage cleanup and repair
Industry UsageInsurance restoration, property managementRestoration services, disaster recovery companies

The main difference is that a Restore Associate typically handles damage assessment, documentation, and customer communication, while a Restoration Technician performs hands-on cleanup and repair work. Both roles often require similar certifications and work in the same industry, but their daily tasks differ, with the Restore Associate focusing more on coordination and the Technician on physical restoration.

What are the most commonly searched types of Restore jobs in British Columbia?

The most popular types of Restore jobs in British Columbia are:

What cities in British Columbia are hiring for Restore Associate jobs?

Cities in British Columbia with the most Restore Associate job openings:

Infographic showing various Restore Associate job openings in British Columbia as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Marketing & Business Development Associate

ServiceMaster Restore of Fraser Valley

Abbotsford, BC • On-site

Full-time

Re-posted 21 days ago


Job description

Marketing & Business Development Associate

ServiceMaster Restore of the Fraser Valley is a trusted leader in disaster restoration services, providing emergency response and reconstruction for residential and commercial properties affected by fire, water, mold, and other damage. As part of the ServiceMaster Restore network, we are committed to delivering professional, reliable, and timely restoration services with a focus on customer care and integrity.
Position Summary:

The Marketing & Business Development Associate plays a key role in maintaining and expanding our presence in the Fraser Valley. This role involves building relationships with industry partners, coordinating events and CE classes, managing our digital reputation, and supporting internal marketing and operational initiatives. You'll work closely with leadership, project managers, and external contacts to keep our brand strong and our outreach effective.
Key Responsibilities:

  • Conduct weekly route visits to insurance brokers offices.
  • Research industry professionals and organizations (e.g., adjusters, brokers, property managers) to identify outreach opportunities.
  • Maintain an up-to-date contact database in the CRM, logging visits, interactions, and follow-ups.
  • Attend and represent ServiceMaster at industry events, trade shows, and networking functions.
  • Assist in planning all in-house events and CE (Continuing Education) classes.
  • Manage all Google Reviews, responding promptly and professionally to customer feedback.
  • Support project managers by booking reservations for business lunches, purchasing tickets, and arranging logistics.
  • Create and maintain regular marketing and activity reports using our CRM software.
  • Coordinate digital marketing efforts, including social media, email campaigns, and website content.
  • Prepare and deliver bi-weekly report to General Manager on the Friday prior to the PM meeting on Tuesdays. 
  • Attend weekly meetings with the sales team and General Manager to align efforts and share updates (20 minutes).
Qualifications:

  • Post-secondary education in Marketing, Business, Communications, or related field is an asset.
  • 2+ years of experience in marketing, sales, or business development (experience in restoration or construction industry an asset).
  • Strong communication and interpersonal skills.
  • Self-motivated with a proactive, results-driven mindset.
  • Proficient in Microsoft Office and digital marketing tools (e.g., social media, email platforms, CRM systems).
  • Valid driver’s license and clean driver’s abstract