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Restoration Manager Jobs in Bridgeview, IL (NOW HIRING)

ServiceMaster

Restoration Claims Coordinator

Skokie, IL · On-site

$24 - $28/hr

Who Are We? ServiceMaster Restoration By Simons is a locally owned, family-and-woman-owned ... Manage assigned water, fire, smoke, mold, contents and insurance files * Review each claim for ...

IICRC

Restoration Technician (Chicago)

Chicago, IL

$20 - $23/hr

Restoration Technician ServiceMaster DSI is the largest ServiceMaster franchise in the world! We ... Company provided cell phone for job management * Access to regular training opportunities

IICRC

Restoration Technician (Chicago)

Chicago, IL

$20 - $23/hr

Restoration Technician ServiceMaster DSI is the largest ServiceMaster franchise in the world! We ... Company provided cell phone for job management * Access to regular training opportunities

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Restoration Manager information

What is a restoration manager?

A Restoration Manager oversees projects that restore properties damaged by water, fire, mold, or natural disasters. They coordinate teams, manage budgets, ensure compliance with safety regulations, and communicate with clients and insurance companies. Their role involves assessing damage, creating restoration plans, and ensuring projects are completed efficiently and on time. Strong leadership, project management, and industry knowledge are essential for success in this role.

What are the typical daily responsibilities of a restoration manager?

As a Restoration Manager, your daily responsibilities include overseeing restoration projects from start to finish, conducting site assessments, and coordinating teams of technicians and subcontractors. You will also be responsible for communicating with clients and insurance adjusters, preparing job estimates, and ensuring all work complies with industry standards and safety regulations. In addition, you'll monitor project timelines, manage budgets, and document progress using specialized software. This role requires strong organizational skills and attention to detail to ensure successful outcomes and high levels of client satisfaction.

What are the key skills and qualifications needed to thrive in the restoration manager position, and why are they important?

To thrive as a Restoration Manager, you need expertise in project management, knowledge of restoration processes (such as water, fire, or mold remediation), and experience in construction or environmental services, often supported by certifications like IICRC. Familiarity with restoration management software, estimating tools like Xactimate, and safety compliance systems is typically required. Strong leadership, problem-solving, and communication skills set exceptional candidates apart in coordinating teams and managing client expectations. These skills ensure timely, high-quality project completion, team cohesion, and client satisfaction in a fast-paced, detail-oriented industry.

What are popular job titles related to Restoration Manager jobs in Bridgeview, IL?

For Restoration Manager jobs in Bridgeview, IL, the most frequently searched job titles are:

What job categories do people searching Restoration Manager jobs in Bridgeview, IL look for?

The top searched job categories for Restoration Manager jobs in Bridgeview, IL are:

What cities near Bridgeview, IL are hiring for Restoration Manager jobs?

Cities near Bridgeview, IL with the most Restoration Manager job openings:

Restoration Manager jobs near you

Restoration Claims Coordinator

ServiceMaster

Skokie, IL • On-site

$24 - $28/hr

Full-time

PTO

Posted 15 days ago

Job description

Replies within 24 hours
Benefits:
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Competitive salary

ServiceMaster Restoration By Simons is seeking an experienced Restoration Claims Coordinator / Xactimate Specialist to provide remote claims support for our property damage restoration company.
Hands-on experience with Xactimate and Mitigate is required for this position Candidates should also be familiar with XactAnalysis, restoration documentation standards, insurance carrier requirements and the property damage claims process.
Who Are We?
ServiceMaster Restoration By Simons is a locally owned, family-and-woman-owned restoration company based in Skokie, IL. We are committed to helping our communities rebuild after a disaster, helping businesses get back to work, and helping our neighbors restore their homes to pre-loss conditions. Whether dealing with a burst pipe that impacts one home or a natural disaster that impacts the entire community, we're by our customer's side 24/7/365 to restores properties and peace of mind.
Required Software Experience
Candidates must have:
  • Hands-on Xactimate experience - REQUIRED
  • Hands-on Mitigate experience - REQUIRED
  • Familiarity with XactAnalysis
  • Experience with DASH or comparable restoration management software
  • Experience working with insurance carrier portals and/or TPA programs

Applicants without prior Xactimate and Mitigate experience will not be considered.
What You'll Do
The Claims Coordinator will manage assigned restoration claim files and help move them efficiently from production through insurance review, billing and payment within the required day 10 time frame.
Responsibilities include:
  • Manage assigned water, fire, smoke, mold, contents and insurance files
  • Review each claim for completeness and identify missing information
  • Monitor assigned claims and ensure required tasks are completed within company, carrier and TPA deadlines
  • Maintain active follow-up so claims do not sit without documented action
  • Prepare, review and revise Xactimate estimates
  • Submit and manage claim information through XactAnalysis
  • Review and maintain Mitigate documentation
  • Work within DASH and other applicable restoration management platforms
  • Communicate professionally with insurance adjusters and carrier representatives
  • Follow up on estimates awaiting carrier review or approval
  • Prepare and support supplements
  • Respond to adjuster requests for documentation
  • Review carrier reductions and estimate discrepancies
  • Help resolve scope, pricing and documentation issues
  • Track outstanding invoices and insurance payments
  • Maintain detailed claim notes and communication records
  • Help move completed jobs through final documentation, billing and payment

Photo Organization & DocumentationThe Claims Coordinator will also be responsible for maintaining complete, organized and submission-ready photo and documentation files.
Responsibilities include:
  • Review photos submitted by technicians and project managers
  • Organize and label photos by job, room, area and phase of work
  • Upload photos into DASH, Mitigate, XactAnalysis and applicable carrier or TPA systems
  • Confirm photos support the work being estimated and invoiced
  • Identify missing or inadequate photographs
  • Request additional documentation from the field team when needed
  • Organize moisture records, drying documentation and equipment logs
  • Upload signed authorizations, completion documents, estimates and invoices
  • Maintain clean and organized electronic claim files
  • Perform a final quality review before a file is considered complete

Timeliness & Accountability
Completing claim requirements on time is a critical responsibility of this position.
The Claims Coordinator is expected to monitor deadlines, complete uploads promptly, keep Mitigate and XactAnalysis requirements current, follow up consistently with adjusters and prevent files from becoming stagnant.
Delays outside the Claims Coordinator's control should be clearly documented with timely follow-up.
A qualifying file must have all applicable photos, Mitigate documentation, XactAnalysis requirements, estimates, invoices, drying documentation, signed documents and communication records completed and organized.
Simply changing a job status to "closed" does not qualify. The file must be complete, accurate, organized and timely
Why Work With Us?
ServiceMaster Restoration By Simons is a locally owned, family- and woman-owned restoration company based in Skokie, Illinois.
We specialize in water damage restoration, fire and smoke cleanup, mold remediation, contents restoration, and specialty cleaning.
Compensation: $24.00 - $28.00 per hour
ServiceMaster Restoration By Simons, a woman-owned and family-run and restoration and specialty cleaning business, proudly serves the greater Chicago metropolitan area in Cook, Lake and DuPage counties. ServiceMaster Restoration By Simons is the Chicago-area company of choice for commercial and residential disaster restoration, re-construction, and specialized cleaning. Our expert staff handles large and small insurance losses and works closely with insurance adjusters, managers, building owners, developers, homeowners, and renters. We are a proud recipient of the 2020 Torch Award for marketplace ethics.
This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.

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