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Restaurant Service Manager Jobs in Portland, MI (NOW HIRING)

KPOT

Assistant Restaurant Manager

Lansing, MI · On-site

$60K - $65K/yr

We are seeking a passionate Restaurant Service Manager who thrives in a fast-paced, high-energy environment. At KPOT, you will be part of a vibrant team dedicated to delivering incredible guest ...

KPOT

Assistant Restaurant Manager

Lansing, MI · On-site

$60K - $65K/yr

We are seeking a passionate Restaurant Service Manager who thrives in a fast-paced, high-energy environment. At KPOT, you will be part of a vibrant team dedicated to delivering incredible guest ...

Texas Roadhouse

Service Manager (Saginaw Hwy)

Lansing, MI · On-site

$5.2K/mo

Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and ... We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers ...

Texas Roadhouse

Service Manager (Saginaw Hwy)

Lansing, MI · On-site

$5.2K/mo

Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and ... We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers ...

Smokey Bones

Service Manager

Lansing, MI · On-site

Come and find out why our guests are packing our restaurants and we are a Certified Great Place to ... Previous Bar Manager/Service Management Experience (Experience must be in afull-servicee restaurant ...

Barbeque Integrated Inc

Service Manager

Lansing, MI · On-site

$55K - $65K/yr

Come and find out why our guests are packing our restaurants and we are a Certified Great Place to ... Previous Bar Manager/Service Management Experience (Experience must be in afull-servicee restaurant ...

Checkers & Rally's

General Manager

Lansing, MI

Over 2 years restaurant management experience, preferably in Quick Service Restaurants (QSR) Basic ... math skills * Microsoft Office and general systems experience * Strong verbal and written ...

Checkers & Rally's

General Manager

Lansing, MI

Over 2 years restaurant management experience, preferably in Quick Service Restaurants (QSR) Basic ... math skills * Microsoft Office and general systems experience * Strong verbal and written ...

Crowne Plaza Lansing

Restaurant Cook

Lansing, MI · On-site

$10.75 - $13.75/hr

Prep as needed to ensure smooth and efficient service. * Complete daily cleaning tasks. * Assist ... While this is intended to be an accurate reflection of the current job, management reserves the ...

Bob Evans Restaurants

Restaurant Manager

Dewitt, MI · On-site

$56K/yr

... Manager is a fast-paced role that supports the daily operations and staff of the restaurant ... Meet and greet guests, investigating and resolving food quality/service issues with guest ...

Bob Evans Restaurants

Restaurant Manager

Dewitt, MI · On-site

$56K/yr

... Manager is a fast-paced role that supports the daily operations and staff of the restaurant ... Meet and greet guests, investigating and resolving food quality/service issues with guest ...

Bob Evans Restaurants

Restaurant Manager

Owosso, MI · On-site

$56K/yr

... Manager is a fast-paced role that supports the daily operations and staff of the restaurant ... Meet and greet guests, investigating and resolving food quality/service issues with guest ...

Bob Evans Restaurants

Restaurant Manager

Dewitt, MI · On-site

$56K/yr

... Manager is a fast-paced role that supports the daily operations and staff of the restaurant ... Meet and greet guests, investigating and resolving food quality/service issues with guest ...

Bob Evans Restaurants

Restaurant Manager

Lansing, MI · On-site

$56K/yr

... Manager is a fast-paced role that supports the daily operations and staff of the restaurant ... Meet and greet guests, investigating and resolving food quality/service issues with guest ...

Bob Evans Restaurants

Restaurant Manager

Owosso, MI · On-site

$56K/yr

... Manager is a fast-paced role that supports the daily operations and staff of the restaurant ... Meet and greet guests, investigating and resolving food quality/service issues with guest ...

Bob Evans Restaurants

Restaurant Manager

Lansing, MI · On-site

$56K/yr

... Manager is a fast-paced role that supports the daily operations and staff of the restaurant ... Meet and greet guests, investigating and resolving food quality/service issues with guest ...

Bob Evans Restaurants

Restaurant Manager

Lansing, MI · On-site

$56K/yr

... Manager is a fast-paced role that supports the daily operations and staff of the restaurant ... Meet and greet guests, investigating and resolving food quality/service issues with guest ...

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All JobsRestaurant Service JobsRestaurant Service Manager JobsRestaurant Service Manager Jobs in Portland, MI

Restaurant Service Manager information

See Portland, MI salary details

$25.9K

$46.1K

$68.7K

How much do restaurant service manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for restaurant service manager in Portland, MI is $46,097.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,500.00 and $53,100.00 per year, depending on experience, location, and employer.

What does a restaurant service manager do?

A Restaurant Service Manager oversees the daily operations of a restaurant's front-of-house staff, ensuring excellent customer service and smooth workflow. They handle staff scheduling, train new employees, resolve customer complaints, and work to maintain high standards of food safety and cleanliness. Additionally, they collaborate with kitchen and management teams to improve service quality and efficiency, aiming to create a positive dining experience for guests.

What are the key skills and qualifications needed to thrive as a restaurant service manager?

To thrive as a Restaurant Service Manager, you need strong leadership, operational management, and customer service skills, typically supported by experience in hospitality and sometimes a relevant degree or certification. Familiarity with restaurant POS systems, inventory management software, and health and safety regulations is essential. Exceptional communication, conflict resolution, and team-motivation abilities help you stand out in this role. These skills ensure smooth daily operations, satisfied guests, and a productive work environment, which are crucial for restaurant success.

What are some common challenges faced by restaurant service managers, and how can they be addressed?

Restaurant Service Managers often encounter challenges such as managing high staff turnover, ensuring consistent customer service, and handling peak dining hours. Addressing these issues involves fostering a positive work environment, providing regular training and feedback, and implementing efficient scheduling practices. Building strong communication among the team and staying adaptable during busy periods are also key strategies for maintaining smooth operations and customer satisfaction.

What is the difference between Restaurant Service Manager vs Restaurant Supervisor?

AspectRestaurant Service ManagerRestaurant Supervisor
CredentialsExperience in hospitality, customer service skills, sometimes certifications in food safetySimilar experience, often entry-level supervisory training
Work EnvironmentOversees entire restaurant operations, manages staff, handles customer issuesSupervises daily service, assists staff, ensures smooth service flow
Employer & Industry UsageUsed in restaurants, hotels, catering servicesCommon in restaurants, cafes, hospitality venues
Search & Comparison IntentPeople comparing managerial roles in restaurant serviceIndividuals seeking supervisory roles in food service

The Restaurant Service Manager typically holds a broader managerial role, overseeing overall restaurant operations, staff management, and customer satisfaction. The Restaurant Supervisor focuses more on daily service supervision and assisting staff during shifts. Both roles require hospitality experience, but the manager position usually demands more experience and responsibilities.

How much do restaurant service managers make?

Restaurant service managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the establishment. They often receive additional compensation through tips, bonuses, or benefits, and strong leadership and customer service skills are essential for success in this role.

What job categories do people searching Restaurant Service Manager jobs in Portland, MI look for?

The top searched job categories for Restaurant Service Manager jobs in Portland, MI are:

What cities near Portland, MI are hiring for Restaurant Service Manager jobs?

Cities near Portland, MI with the most Restaurant Service Manager job openings:

Restaurant Service Manager jobs near you
Infographic showing various Restaurant Service Manager job openings in Portland, MI as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $46,097 per year, or $22.2 per hour.

Assistant Restaurant Manager

Ontario Trillium Foundation

Lansing, MI • On-site

$55 - $75/hr

Other

Medical

Posted 2 days ago

New

Job description

Join KPOT, one of the fastest-growing restaurant brands in the U.S! With over 130 locations and expanding, KPOT is redefining the dining scene with its unique All-You-Can-Eat Korean BBQ and Hot Pot experience. We are seeking a passionate Restaurant Service Manager who thrives in a fast-paced, high-energy environment. At KPOT, you will be part of a vibrant team dedicated to delivering incredible guest experiences, with real opportunities to grow your career.

ROLE OVERVIEW

The Restaurant Service Manager plays a critical leadership role at our KPOT locations, overseeing the success of front-of-house operations. This position requires an individual who is highly organized, adept at multitasking, and capable of coaching team members effectively in real-time. The ideal candidate will have a strong track record of fostering a culture of exceptional hospitality and will be responsible for ensuring seamless day-to-day operations. Availability to work evenings and weekends is essential.

Duties and Responsibilities:

  • Recruit, train, and coach FOH team members.

  • Conduct pre-shift meetings focused on service, upselling, and brand standards.

  • Maintain expert knowledge of brand standards, plate presentation, recipe adherence, and overall operational procedures.

  • Oversee floor operations, shift management, labor cuts, and engage with customers to ensure exceptional service.

  • Beverage knowledge and bar experience.

  • Lead all front-of-house operations during assigned shifts.

  • Ensure consistent execution of KPOT's interactive dining model.

  • Monitor table turns, wait times, and guest flow.

  • Address and resolve guest concerns promptly and professionally.

  • Maintain clear, consistent communication with the Franchise Partner regarding daily operations, service standards, and performance.

  • Partner closely with the Operations Manager to ensure alignment on KPIs, labor targets, and brand compliance.

  • Additional responsibilities as assigned.

Requirements

  • Ability to stand and walk for extended periods (up to 8-10 hours per shift).

  • Ability to lift and carry up to 25-50 pounds.

  • Frequent bending, reaching, and repetitive movements in a fast-paced environment.

  • Ability to work in varying conditions, including heat, cold, and noise.

  • Must be able to work a flexible schedule, including evenings, weekends, and holidays.

Essential Functions:

  • 2+ years leading full-service restaurant operations and bartending, with a hands-on approach to service and team supervision.

  • Hold a valid State-Mandated Food Handlers Certification, ensuring compliance with health and safety standards.

  • Proficient in POS systems (specifically Toast), scheduling software, inventory/purchasing platforms, streamlining daily operations.

  • Demonstrates clear, high-level communication skills to effectively lead teams and enhance guest satisfaction.

  • Solid experience with P&L management, understanding the relationship between sales, labor, and operational costs.

  • Have a passion for delivering world-class service at every touchpoint.

  • Comfortable working around grills and hot cooking surfaces.

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