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Restaurant Server Manager Jobs in Tennessee (NOW HIRING)

From our Team Members to our General Managers and Regional Support team, we seek people who have a ... Maintain specific side-work and ensure the total cleanliness in the restaurant and kitchen * Clear ...

From our Team Members to our General Managers and Regional Support team, we seek people who have a ... Maintain specific side-work and ensure the total cleanliness in the restaurant and kitchen * Clear ...

From our Team Members to our General Managers and Regional Support team, we seek people who have a ... Maintain specific side-work and ensure the total cleanliness in the restaurant and kitchen * Clear ...

Supportive management team who will treat you like family and make work fun! VISIT MLRose.com ... Bar * Casual dining restaurant Schedule: * Day shift * Evening shift * Night shift * Weekend ...

New

Sadie's is seeking experienced Servers to join our growing team. We are looking for hospitality ... Perform other duties as assigned by management Qualifications: * Minimum 1 year serving experience ...

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Restaurant Server Manager information

What is a restaurant server manager?

A Restaurant Server Manager oversees the team of servers in a restaurant, ensuring they provide excellent customer service and maintain high standards of hospitality. They are responsible for training and supervising staff, creating work schedules, resolving customer complaints, and coordinating with the kitchen and management. Additionally, they help enforce health and safety regulations and contribute to the smooth operation of the dining area. Their role is essential in maintaining a positive dining experience for guests and supporting overall restaurant success.

What are the key skills and qualifications needed to thrive as a restaurant server manager?

To thrive as a Restaurant Server Manager, you need experience in food service, staff supervision, and customer service, often supported by a degree in hospitality management or equivalent experience. Familiarity with point-of-sale (POS) systems, scheduling software, and food safety certifications is typically required. Strong leadership, conflict resolution, and communication skills set outstanding managers apart. These abilities are essential for ensuring efficient operations, high staff morale, and exceptional guest experiences in a fast-paced environment.

What are some common challenges faced by restaurant server managers and how can they be addressed?

Restaurant Server Managers often face challenges such as balancing staff schedules during peak hours, handling customer complaints, and ensuring consistent service quality. Addressing these challenges typically involves strong communication skills, effective training, and the ability to stay calm under pressure. Successful managers also foster teamwork and maintain open lines of communication with both servers and kitchen staff to quickly resolve issues and keep operations running smoothly.

What is the difference between Restaurant Server Manager vs Restaurant Supervisor?

AspectRestaurant Server ManagerRestaurant Supervisor
CredentialsExperience in restaurant operations, leadership skillsSimilar experience, often with customer service background
Work EnvironmentOversees servers, manages staff, ensures service qualitySupervises staff, handles daily operations, supports team
Employer UsageCommonly used in restaurants to denote managerial oversight of serversUsed interchangeably in some establishments, but often more focused on staff supervision

The Restaurant Server Manager primarily focuses on overseeing the server team, ensuring excellent customer service, and managing staff schedules. The Restaurant Supervisor also supervises staff but may have a broader role in daily restaurant operations. Both roles require experience in hospitality and strong leadership skills, but the Server Manager typically has more responsibility for staff performance and service quality.

What are the most commonly searched types of Restaurant Server jobs in Tennessee?

The most popular types of Restaurant Server jobs in Tennessee are:

What cities in Tennessee are hiring for Restaurant Server Manager jobs?

Cities in Tennessee with the most Restaurant Server Manager job openings:

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago


Job description

Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests.
 
From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career.
 
Kana Hotel Group is proud to offer the following benefits: 
  • Medical 
  • Vision 
     
  • Dental
  • 401K 
  • Immediate Pay- earned wage access!
  • Vacation time
  • Sick time
  • Holiday pay 
  • Bonus opportunities
  • Brand-specific employee discounts
  • Long term/short term disability
  • Life insurance
Primary Responsibilities  
  • Serve tables as determined by management by retrieving and delivering food and beverages in a timely manner
  • Complete knowledge of hotel’s food and beverage preparation, menu, and pricing
  • Able to use a computer to input orders and generate check
  • Able to interact with guests in a friendly/fast manner
  • Process various types of payment and familiar with cash and credit card handling procedures
  • Maintain specific side-work and ensure the total cleanliness in the restaurant and kitchen
  • Clear, clean, and prepare tables
  • Check identification of guests to ensure they are of legal age to consume alcoholic beverages; Refuse to serve beverages in a polite manner to guests who are not of legal age
  • When serving alcoholic beverages, observe guest’s behavior, count number of drinks served, and follow proper procedure if guest is impaired to drive by suggesting transportation by taxi service
  • Escalate guest service issues to management if you are unable to resolve
  • Ensure guests are satisfied during their meal service
  • Report to work in a neat and clean uniform; Well-groomed hair and personal hygiene are essential
  • Other duties as assigned
Education/Experience 
  • High school diploma or GED preferred
  • Minimum of 6 months server experience
  • Experience in hospitality preferred
  • Possess basic math skills and cash-handling
  • Licenses, certifications - applicable health and/or alcohol compliance card
  • Ability and flexibility to work various shifts including nights, weekends, and holidays
 
Our company provides equal employment opportunities to all employees and applicants for  employment and prohibits discrimination and harassment of any type without regard to race, color,  religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This  policy applies to all terms and conditions of employment, including recruiting, hiring, placement,  promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.