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Restaurant Server Manager Jobs in Georgia (NOW HIRING)

GFY Hospitality

Restaurant Server

Canton, GA

Perform any other tasks as assigned by Lead Line Server or Manager. OTHER SKILLS and ABILITIES ... restaurant operations. * Ability to tolerate cleaning solutions on a regular basis. EDUCATION and ...

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Restaurant Server Manager information

What is a restaurant server manager?

A Restaurant Server Manager oversees the team of servers in a restaurant, ensuring they provide excellent customer service and maintain high standards of hospitality. They are responsible for training and supervising staff, creating work schedules, resolving customer complaints, and coordinating with the kitchen and management. Additionally, they help enforce health and safety regulations and contribute to the smooth operation of the dining area. Their role is essential in maintaining a positive dining experience for guests and supporting overall restaurant success.

What are some common challenges faced by restaurant server managers and how can they be addressed?

Restaurant Server Managers often face challenges such as balancing staff schedules during peak hours, handling customer complaints, and ensuring consistent service quality. Addressing these challenges typically involves strong communication skills, effective training, and the ability to stay calm under pressure. Successful managers also foster teamwork and maintain open lines of communication with both servers and kitchen staff to quickly resolve issues and keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a restaurant server manager?

To thrive as a Restaurant Server Manager, you need experience in food service, staff supervision, and customer service, often supported by a degree in hospitality management or equivalent experience. Familiarity with point-of-sale (POS) systems, scheduling software, and food safety certifications is typically required. Strong leadership, conflict resolution, and communication skills set outstanding managers apart. These abilities are essential for ensuring efficient operations, high staff morale, and exceptional guest experiences in a fast-paced environment.

What is the difference between Restaurant Server Manager vs Restaurant Supervisor?

AspectRestaurant Server ManagerRestaurant Supervisor
CredentialsExperience in restaurant operations, leadership skillsSimilar experience, often with customer service background
Work EnvironmentOversees servers, manages staff, ensures service qualitySupervises staff, handles daily operations, supports team
Employer UsageCommonly used in restaurants to denote managerial oversight of serversUsed interchangeably in some establishments, but often more focused on staff supervision

The Restaurant Server Manager primarily focuses on overseeing the server team, ensuring excellent customer service, and managing staff schedules. The Restaurant Supervisor also supervises staff but may have a broader role in daily restaurant operations. Both roles require experience in hospitality and strong leadership skills, but the Server Manager typically has more responsibility for staff performance and service quality.

What are the most commonly searched types of Restaurant Server jobs in Georgia?

The most popular types of Restaurant Server jobs in Georgia are:

What cities in Georgia are hiring for Restaurant Server Manager jobs?

Cities in Georgia with the most Restaurant Server Manager job openings:

Restaurant Server Manager jobs near you

Restaurant Server

GFY Hospitality

Canton, GA

Full-time

Re-posted 13 days ago

Job description

A true team oriented work place. Looking for new team members that understands the ability to have fun while delivering great experiences.


Server

Summary:

This position is accountable for the following areas: take and deliver food and beverage orders to customers in a timely and efficient manner; respect and show courtesy towards customers; exceptional customer service to our customers; proper wear of uniforms and personal hygiene; complete all sidework thoroughly and efficiently.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Report to work as scheduled, on time, well-groomed and dressed in proper uniform.
  • Greet, seat and serve guests in a prompt, friendly, professional way.
  • Know all abbreviations of food items.
  • Be familiar with specials and soups of the day prior to starting the shift.
  • Take food and drink orders promptly and accurately.
  • Pickup orders in window and deliver completed meals to correct customers in a timely manner.
  • Check back with customers to ensure satisfaction with food and service, refill drinks, and take any additional orders.
  • Ring up bills and deliver to customers. Check out customers at cash register.
  • Handle customer complaints in a calm, courteous manner. Inform supervisor of any customer complaints or suggestions.
  • Restock service areas.
  • Keep service areas clean and complete all assigned cleaning tasks.
  • Advise Lead Line Server of any personnel situations or policy violations having an adverse effect on restaurant operating performance.

NON-ESSENTIAL DUTIES:

  • Respond quickly to sweeping and mopping up messes.
  • Bus tables when busy.
  • Perform any other tasks as assigned by Lead Line Server or Manager.

OTHER SKILLS and ABILITIES:

  • Ability to operate all electrical or mechanical devices adhering to all safety rules.
  • Ability to maintain proper attitude, professionalism, and teamwork in areas of customer service and restaurant operations.
  • Ability to tolerate cleaning solutions on a regular basis.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); or related experience preferred but not required; or equivalent combination of education and experience. Additional experience in area of food server desired but not required.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to lift 30 lb. regularly and 50 lb. occasionally.


ENVIRONMENTAL DEMANDS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to work in an environment with frequent interruptions and customer interaction.

Ability to work in cooler for up to one hour.

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