The Restaurant General Manager will lead a medium-sized management team of 10-30 staff within a quick-service restaurant environment. Reporting to the Regional Manager, this role ensures operational excellence through effective staff management, financial oversight, and quality control while occasionally traveling for meetings to align with regional objectives.
Responsibilities
- Manage and lead a team of restaurant staff to ensure high performance and collaboration
- Oversee customer service standards to guarantee guest satisfaction
- Control budget and oversee financial reporting to meet profitability goals
- Maintain inventory levels and manage ordering to prevent shortages or excess
- Develop and maintain employee schedules for optimal coverage
- Ensure compliance with health, safety, and operational regulations
- Conduct training programs to develop staff skills and knowledge
- Implement quality control measures to maintain consistent food and service standards
Preferred Qualifications
- At least 2 years of experience in restaurant management
- Associate degree in Business Administration or related field
- Strong operational management and staff leadership skills
- Proven ability in customer service, inventory control, and budgeting
- Excellent conflict resolution, communication, and problem-solving abilities
- Effective time management skills
Company Description
Genesh, Inc. is a multi-unit franchise restaurant operator with locations across Kansas, Missouri, Illinois, Wisconsin, Michigan, and Indiana. We focus on operational excellence, strong compliance practices, and delivering a high-quality guest experience. Our leadership team values practical solutions, collaboration, and long-term business growth.
This role works directly with company leadership to help maintain strong employment practices, HR compliance, and proactive risk management across our multi-state operations.