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Restaurant Customer Service Representative Jobs (NOW HIRING)

Gas Express LLC

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

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How much do restaurant customer service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for restaurant customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Can I work in a restaurant customer service representative with no experience?

Restaurant customer service representative roles often do not require prior experience, as employers typically provide on-the-job training to develop skills such as communication, multitasking, and familiarity with point-of-sale systems. Entry-level positions are common and suitable for individuals new to the industry, with a focus on customer interaction and teamwork.

What is a restaurant customer service representative at a restaurant?

A restaurant customer service representative is responsible for greeting guests, taking orders, and ensuring a positive dining experience. They communicate effectively with customers, handle inquiries, and may use point-of-sale systems to process transactions. Good interpersonal skills and knowledge of menu items are important for this role.

What cities are hiring for Restaurant Customer Service Representative jobs?

Cities with the most Restaurant Customer Service Representative job openings:

What states have the most Restaurant Customer Service Representative jobs?

States with the most job openings for Restaurant Customer Service Representative jobs include:

What are popular job titles related to Restaurant Customer Service Representative jobs?

For Restaurant Customer Service Representative jobs, the most frequently searched job titles are:

Restaurant Customer Service Representative jobs near you
Infographic showing various Restaurant Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR Customer Service Representative

Montgomery, AL • On-site

Gas Express LLC
Retail • 51 - 200 employees
Learn more about Gas Express LLCexternal

$13.50 - $18.25/hr

Full-time

Re-posted 4 days ago

Job description

Description

Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the

Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.

Essential Sales Duties and Responsibilities

  •  Provide Excellent Customer Service Skills in all interactions
  •  Ensure all Cash handling policies are followed explicitly.
  •  Restock all store items as directed by Store Manager or customer needs.
  •  Plus sell to every Customer, regardless of what they purchase.
  •  Perform all duties related to serving our customers.
  •  Provide training assistance to new CSR's.
  •  Provide prompt, courteous customer service and resolve customer issues on shift.
  •  Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  •  Front and face all product to create a visually attractive display for our customers
  •  Review, complete and suggest changes to all build-to's.
  •  Provide feedback for the fast food service area of the store.
  •  Complete reports assigned by the Store Manager.
  •  Accept applications to be considered for employment.
  •  Follow company procedures when working with vendors including checking in order and verifying quantities.
  •  Adhere to all company policies and procedures.
  •  Prepare and finalize shift close-out reports.
  •  Inspect store facilities/equipment for safety, cleanliness and proper working order.
  •  Complete all price changes and promotional price changes.
  •  Document and report a safety incident or injury.
  •  Document and report a maintenance request.
  •  The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.

Requirements

Minimum Qualifications and Prerequisites

  •  High School diploma or GED preferred.
  •  Outstanding customer service skills.
  •  Have reliable transportation and can arrive at the store on time.
  •  Has a positive attitude and promotes the company and is a team player.
  •  Must have basic computer skills.
  •  Must be well organized and manages time well.
  •  Possess good people interaction skills.
  •  Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.

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