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Response Manager Jobs in Illinois (NOW HIRING)

Principal Incident Response Analyst

Hull, IL · On-site +1

$121K - $224K/yr

Keeps abreast of security breaches and ensure incident and response management processes are initiated * Implements security service audit schedules, review access authorization, and perform the ...

IL · On-site

$70K - $90K/yr

The Intrusion Detection Monitoring and Incident Management support position will execute intrusion detection monitoring and incident response and management processes and procedures IAW DoD and ...

Serve as a technical advisor to management and other departments on matters related to incident response and threat management. Incident Response Strategy & Process Improvement * Contribute to the ...

Serve as a technical advisor to management and other departments on matters related to incident response and threat management. Incident Response Strategy & Process Improvement * Contribute to the ...

Serve as a technical advisor to management and other departments on matters related to incident response and threat management. Incident Response Strategy & Process Improvement * Contribute to the ...

EMT, Part Time

Marion, IL · On-site

$16.50 - $21.75/hr

Under the direction of Supervisor and MedicOne Medical Response Management, the Emergency Medical Technician will perform duties associated with providing transport services and emergency medical ...

Showing results 21-40

Response Manager information

What is the difference between Response Manager vs Customer Service Representative?

AspectResponse ManagerCustomer Service Representative
CredentialsTypically requires experience in customer support, communication skills, and sometimes management trainingUsually requires high school diploma or equivalent; customer service skills
Work EnvironmentSupervises support teams, manages customer interactions, and develops response strategiesHandles customer inquiries via phone, email, or chat in call centers or retail settings
Industry UsageCommon in tech, retail, and service industries managing customer responsesWidespread across various industries as frontline support

The Response Manager oversees customer response strategies and team management, focusing on improving communication processes. In contrast, the Customer Service Representative directly interacts with customers to resolve issues. While both roles require strong communication skills, the Response Manager has a broader strategic and supervisory focus, whereas the Customer Service Representative handles day-to-day customer interactions.

What are the most commonly searched types of Response jobs in Illinois?

The most popular types of Response jobs in Illinois are:

What are popular job titles related to Response Manager jobs in Illinois?

For Response Manager jobs in Illinois, the most frequently searched job titles are:

What cities in Illinois are hiring for Response Manager jobs?

Cities in Illinois with the most Response Manager job openings:

Principal Incident Response Analyst

Centene

Hull, IL • On-site, Remote

$121K - $224K/yr

Full-time

Medical, Retirement, PTO

Posted 19 days ago


Centene rating

8.4

Company rating: 8.4 out of 10

Based on 406 frontline employees who took The Breakroom Quiz

12th of 898 rated healthcare providers


Job description

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Executes enterprise-wide Incident Response Plan and recommends enhancements to improve security. Partners with business units to accomplish enterprise-wide remediation and develops and delivers presentations to senior leadership team.

  • Keeps abreast of security breaches and ensure incident and response management processes are initiated

  • Implements security service audit schedules, review access authorization, and perform the required access controls testing to identify security shortfalls

  • Automated scripts, contingency plans, and other programmed responses which are launched when an attack against Centene’s systems has been detected

  • Collaborates with Information Security Architects, Information Security Engineers, and software or hardware stakeholders at Centene

  • Ties third party attack monitoring services and threat reporting services, into internal CIRT (Cyber Incident Response Team) communications systems

  • Performs other duties as assigned

  • Complies with all policies and standards

Education/Experience: A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science) and requires deep functional and Centene specific knowledge with 6 – 8 years of related experience.
Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.
Technical Skills:

  • One or more of the following skills are desired.

  • Knowledge of Other: Tools, techniques and processes (TTP) used by threat actors

  • Knowledge of Other: Indicators of compromise (IOC)

  • Experience with Other: Endpoint protection and enterprise detection & response software (such as CrowdStrike or Carbon Black)

  • Knowledge of Other: Network and infrastructure technologies including routers, switches, firewalls, etc.


Soft Skills:

  • Advanced - Seeks to acquire knowledge in area of specialty

  • Advanced - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions

  • Advanced - Ability to work independently

  • Advanced - Demonstrated analytical skills

  • Advanced - Demonstrated project management skills

  • Advanced - Demonstrates a high level of accuracy, even under pressure

  • Advanced - Demonstrates excellent judgment and decision making skills

  • Advanced - Ability to communicate and make recommendations to upper management

  • Advanced - Ability to drive multiple projects to successful completion

  • Advanced - Possesses technical aptitude

Pay Range: $121,500.00 - $224,900.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.


Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act


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