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Position: Research Assistant

Department: Clinical Operations

Purpose:

The Research Assistant supports clinical research operations by assisting Study Coordinators and the study team in executing clinical trial activities. This role ensures compliance with study protocols, Good Clinical Practice (GCP), and Standard Operating Procedures (SOPs) while maintaining confidentiality and high-quality standards.

Position Summary:

The Research Assistant provides administrative and operational support for clinical trials, including document preparation, data entry, subject recruitment, and protocol-specific activities such as vital signs and specimen collection. The position reports to the Site Manager or Site Director and works under the direction of Clinical Research Coordinators.

Key Responsibilities (Essential Functions):

• Ensure the confidentiality of clinical research volunteers and sponsors
• Maintain and advocate a high level of customer service and quality within the department
• Assist in the maintenance of Clinical Conductor
• Maintain the ERP system including preparing, filing, assisting with updates and archiving study related information
• Perform data entry and query resolution
• Prepare, handle, distribute, track and maintain clinical trial related supplies
• Assist with the pre-screening, screening, recruiting and enrollment of research subjects as authorized
• Assist with educating study volunteers on study procedures such as diary completion, electronic devices and expected outcomes in a profession and accountable manner following protocol requirements.
• Assist in tracking volunteer visits in Clinical Conductor, rescheduling as needed and update study coordinators in a timely fashion regarding missed visits or compliance issues.
• Perform protocol specific activities including but not limited to medical history, vital signs, electrocardiograms and specimen collection.
• Record adverse events and concomitant medication use and follow-up on open adverse events until through resolution.
• Obtain and document study related events and data in compliance with GCP/SOPs
• Communicate necessary volunteer information in a timely manner to study coordinator/PI on an ongoing basis.
• Assure source documents/charts are prepared for future study visits.
• Proactively escalate issues and/or problems
• Develop strong working relationships and maintain effective communication with study team members, Investigators and practice staff
• May collect, process and ship laboratory specimens at certain sites and or as needed
• Other duties as assigned

Education and Experience:

• Required: High school diploma or GED.
• Preferred: Bachelor’s degree.
• Experience in clinical research setting or related environment preferred.
• Certification as a Medical Assistant is preferred.
• At least one year of experience in medical history, medication history, and vital signs preferred.
• Familiarity with clinical trial management systems is a plus.

Skills and Competencies:

• Excellent communication (verbal and written) and interpersonal skills.
• Bilingual: Proficiency in Spanish and English, including the ability to speak, read, and write in both languages is preferred.
• Strong organizational and time management abilities.
• Detail-oriented with high accuracy.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint).
• Knowledge of medical terminology and clinical research concepts.
• Ability to work independently and collaboratively in a team.
• Problem-solving and analytical skills.
• Familiarity with electronic case report form systems (e.g., Medidata Rave, Inform, TrialKit) preferred.
• Ability to manage small projects and respond to urgent needs effectively.

Physical Requirements:

• Ability to sit, stand, walk, reach with hands and arms, and use hands/fingers for handling or feeling.
• Ability to lift and/or move up to 20 pounds.
• Reasonable accommodation may be provided for individuals with disabilities.

Why JCCT?

JCCT has provided exceptional customer service to clients, volunteers, and vendors for the last 20 years. This team effort has resulted in our company getting recognized as one of the best clinical research sites in the United States.

We are actively growing through acquisition and organic growth and need high performing individuals to help support our continued success. Our clients come from all over the world to place a study at our research sites. We are proud of what we have accomplished and invite you to explore career opportunities with us. JCCT makes a promise to support, accept and respect you as an individual, in our family focused environment.

Our vision is to make a difference in our world to help improve the health and wellbeing of others through pharmaceutical research and the processes of drug development. Our impact is driven by genuine care, support and customer service provided to our employees, volunteers, and sponsors.

If you are looking for a positive work environment and the opportunity for personal growth and satisfaction, we encourage you to apply at JCCT. Qualified candidates will be contacted for interviews. Unleash your potential and apply today!

EEO

JCCT provides equal employment opportunities (EEO) to all employees and applicants. We value diversity at our company, and it is our policy to recruit, hire, and promote qualified individuals without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.