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Resource Management Liaison Jobs (NOW HIRING)

Kaiser Permanente

Liaison Nurse

Olympia, WA · On-site

... self-manage. Serves as the liaison across the internal KFHPW care continuum and between KFHPW and all externally contracted providers, facilities, and resources and provides feedback to the ...

Kaiser Permanente

Liaison Nurse

Bellevue, WA · On-site

... self-manage. Serves as the liaison across the internal KFHPW care continuum and between KFHPW and all externally contracted providers, facilities, and resources and provides feedback to the ...

Crew Training International

$17 - $22.75/hr

The contractor shall collaborate with NSEP EPLOs (Emergency Preparedness Liaison Officers) to understand their requirements related to resource management and IMA support for approximately 275 annual ...

Data Concepts, Inc.

Project Manager

Richmond, VA · On-site

... resources, quality and risk, including milestone planning and status reporting, change requests, and other project administration activities. * serving as an IT management liaison to the business ...

Kaiser Permanente

Liaison Nurse

Seattle, WA · On-site

** CASE MANAGER LIAISON NURSE - OUTPATIENT COMPLEX CONDITIONS - CAPITOL HILL/SEATTLE WA! ** MUST LIVE ... care resources. Will be working closely with primary care teams and specialty care teams and ...

Kaiser Permanente

Liaison Nurse

Seattle, WA · On-site

CASE MANAGER LIAISON NURSE - OUTPATIENT COMPLEX CONDITIONS - CAPITOL HILL/SEATTLE WA! MUST LIVE IN ... care resources. Will be working closely with primary care teams and specialty care teams and ...

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Resource Management Liaison information

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$31.5K

$75.1K

$105.5K

How much do resource management liaison jobs pay per year?

As of Sep 15, 2026, the average yearly pay for resource management liaison in the United States is $75,111.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $87,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Resource Management Liaison jobs?

For Resource Management Liaison jobs, the most frequently searched job titles are:

Infographic showing various Resource Management Liaison job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $75,111 per year, or $36.1 per hour.

Service Manager - Home Automation

Nashville, TN

Liaison Technology Group
See more jobs at Liaison Technology Groupexternal

$25 - $35/hr

Full-time

Re-posted 19 days ago

Job description

Service Manager

Liaison Technology Group

www.liaisontechgroup.com

Location: Nashville, TN

Employment Type: Full-Time, In-Office


Overview

We are seeking a Service Manager to build and lead our Service Department for a rapidly growing home audio, video, and automation company. This role is ideal for a highly organized, customer-focused professional who thrives in building structure from the ground up.

The Service Manager will take full ownership of national service operations, establish processes and documentation, and serve as the central point of coordination between customers, technicians, and internal teams across multiple markets and states.



Key Responsibilities

Service Department Leadership & Ownership

  • Establish and lead the Service Department, including defining workflows, procedures, and service standards
  • Take full ownership of service operations, performance, and continuous improvement
  • Document and maintain service processes, escalation paths, and best practices
  • Develop scalable systems that support growth across multiple states and markets

Customer Experience & Communication

  • Serve as a primary point of contact for service-related customer needs
  • Ensure a high level of customer satisfaction through clear communication, follow-up, and issue resolution
  • Manage service requests, prioritization, and scheduling with a strong customer-first mindset
  • Handle escalations professionally and efficiently

Organization & Coordination

  • Demonstrate exceptional organizational skills to manage multiple service requests, projects, and priorities simultaneously
  • Coordinate service activities between technicians, project managers, sales teams, and vendors
  • Maintain constant communication with teams operating in multiple states and markets
  • Track service metrics, job statuses, and outcomes to ensure accountability and visibility

Scheduling & Resource Management

  • Schedule and dispatch service technicians efficiently across regions
  • Balance workload, travel, and urgency to maximize productivity and response times
  • Coordinate parts, replacements, and vendor support as needed

Documentation & Reporting

  • Create and maintain service documentation, including SOPs, service reports, and customer records
  • Track recurring issues and identify opportunities for system improvements
  • Provide regular reporting on service activity, performance, and trends to leadership



Qualifications

  • Strong organizational, coordination, and time-management skills
  • Excellent customer service and communication abilities
  • Experience managing service operations, dispatching, or technical support (AV, automation, or related fields preferred)
  • Ability to build processes and documentation from scratch
  • Comfortable operating across multiple states and markets
  • Proactive, ownership-minded approach with the ability to work independently
  • Technical familiarity with home AV, automation, networking, or smart home systems is a plus



What Success Looks Like

  • A well-structured, documented, and scalable Service Department
  • Consistent, high-quality customer service across all markets
  • Clear communication and coordination between customers, technicians, and internal teams
  • Reduced response times and improved service efficiency
  • A strong foundation for future service team growth



Disclaimer: This job description outlines the general nature and scope of the role. It is not an exhaustive list of all duties or responsibilities. Team members may be asked to perform additional tasks as needed.

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