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Resort Operations Manager Jobs in Conway, SC (NOW HIRING)

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Resort Operations Manager information

See Conway, SC salary details

$26.4K

$54.1K

$101.1K

How much do resort operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for resort operations manager in Conway, SC is $54,126.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $66,100.00 per year, depending on experience, location, and employer.

What does a resort operations manager do?

A Resort Operations Manager oversees the daily operations of a resort, ensuring that all departments such as housekeeping, front desk, maintenance, food and beverage, and guest services run smoothly. They are responsible for maintaining high levels of guest satisfaction, managing staff, budgeting, and implementing policies and procedures. Their role also includes addressing guest concerns, coordinating with vendors, and ensuring compliance with safety and quality standards. Ultimately, they work to maximize efficiency and profitability while delivering an exceptional guest experience.

What are the key skills and qualifications needed to thrive as a resort operations manager?

To thrive as a Resort Operations Manager, you need strong leadership, hospitality management expertise, and a relevant degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Excellent interpersonal skills, conflict resolution abilities, and organizational acumen help you motivate teams and ensure guest satisfaction. These skills are crucial to maintain efficient operations, deliver outstanding guest experiences, and drive the resort's overall success.

What are some common challenges faced by resort operations managers and how can they be addressed?

Resort Operations Managers often encounter challenges such as managing diverse teams, balancing guest satisfaction with operational efficiency, and responding quickly to unexpected issues like maintenance emergencies or staffing shortages. Successfully addressing these challenges requires strong communication skills, proactive planning, and the ability to remain calm under pressure. Building a reliable support team, maintaining open lines of communication with staff, and implementing clear standard operating procedures can help managers effectively navigate these common obstacles and ensure smooth resort operations.

What job categories do people searching Resort Operations Manager jobs in Conway, SC look for?

The top searched job categories for Resort Operations Manager jobs in Conway, SC are:

What cities near Conway, SC are hiring for Resort Operations Manager jobs?

Cities near Conway, SC with the most Resort Operations Manager job openings:

Resort Operations Manager jobs near you
Infographic showing various Resort Operations Manager job openings in Conway, SC as of June 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $54,126 per year, or $26 per hour.

Guest Services Manager - Avista Resort

AVISTA RENTALS LLC

North Myrtle Beach, SC

Full-time

Medical, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

GuestServices Manager - Avista Resort
Job Description

The Guest Services Manager leads the Guest Services team and is responsiblefor delivering an exceptional, consistent, and customer-centered guestexperience while ensuring smooth and efficient daily operations.

  • Lead, coach, train, and develop the Guest Services team.
  • Oversee Front Desk, Bell Services, PBX, and guest-facing operations.
  • Establish and maintain high standards for service, communication, and professionalism.
  • Resolve guest concerns and service recovery situations with empathy, urgency, and sound judgment.
  • Partner with all resort departments to ensure guest needs are addressed promptly.
  • Oversee front desk, reservation, financial, and operational accuracy.
  • Manage staffing, scheduling, training, safety, and emergency procedures.
  • Monitor guest feedback and identify opportunities to improve the overall guest experience.
  • Promote a culture of ownership, accountability, teamwork, and hospitality.
Qualifications& Skill Set
  • High School Diploma or equivalent.
  • Previous hotel, resort, front desk, or customer service experience.
  • Management or supervisory experience preferred.
  • Strong leadership, coaching, and team-building skills.
  • Excellent verbal and written communication.
  • Exceptional customer service and conflict-resolution skills.
  • Strong problem-solving, organizational, and decision-making abilities.
  • Proficient computer skills and ability to learn operational systems.
  • Ability to multitask and remain calm under pressure.
  • Flexible availability, including weekends and holidays.
Reports To: Resort Manager


Qualifying team members may enjoy the following benefits:

  •  Health insurance
  • 401K Plan (matched)

  •  Vision and Dentalinsurance

  •   Disability, Life, andAccident insurance

  •    Paid Vacation

  •   Referral Program

  •  Bereavementleave 

 

Myrtle Beach Seaside Resorts believes that our employees are thestrength, vendors are the standard, homeowners are the prospect, and customersare the focus. We are committed to maintaining a safe and secure, workingenvironment, which promotes communication, participation, and involvement.Empowered and proactive staff create memorable experiences for our guest thatexceed expectations.

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