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Resort Operations Manager Jobs in Bluffton, SC (NOW HIRING)

Hotel Bardo Savannah

Housekeeping Manager

Savannah, GA · On-site

... resort and is comfortable balancing quality assurance, team development, operational efficiency ... Excellent organization, communication, problem-solving, and time-management skills * Comfortable ...

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Resort Operations Manager information

See Bluffton, SC salary details

$28.9K

$59.1K

$110.4K

How much do resort operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for resort operations manager in Bluffton, SC is $59,119.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $72,200.00 per year, depending on experience, location, and employer.

What does a resort operations manager do?

A Resort Operations Manager oversees the daily operations of a resort, ensuring that all departments such as housekeeping, front desk, maintenance, food and beverage, and guest services run smoothly. They are responsible for maintaining high levels of guest satisfaction, managing staff, budgeting, and implementing policies and procedures. Their role also includes addressing guest concerns, coordinating with vendors, and ensuring compliance with safety and quality standards. Ultimately, they work to maximize efficiency and profitability while delivering an exceptional guest experience.

What are the key skills and qualifications needed to thrive as a resort operations manager?

To thrive as a Resort Operations Manager, you need strong leadership, hospitality management expertise, and a relevant degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Excellent interpersonal skills, conflict resolution abilities, and organizational acumen help you motivate teams and ensure guest satisfaction. These skills are crucial to maintain efficient operations, deliver outstanding guest experiences, and drive the resort's overall success.

What are some common challenges faced by resort operations managers and how can they be addressed?

Resort Operations Managers often encounter challenges such as managing diverse teams, balancing guest satisfaction with operational efficiency, and responding quickly to unexpected issues like maintenance emergencies or staffing shortages. Successfully addressing these challenges requires strong communication skills, proactive planning, and the ability to remain calm under pressure. Building a reliable support team, maintaining open lines of communication with staff, and implementing clear standard operating procedures can help managers effectively navigate these common obstacles and ensure smooth resort operations.

What job categories do people searching Resort Operations Manager jobs in Bluffton, SC look for?

The top searched job categories for Resort Operations Manager jobs in Bluffton, SC are:

What cities near Bluffton, SC are hiring for Resort Operations Manager jobs?

Cities near Bluffton, SC with the most Resort Operations Manager job openings:

Resort Operations Manager jobs near you

General Manager

Omni Hotels & Resorts

Hilton Head Island, SC • On-site

Full-time

Re-posted 11 days ago

Omni Hotels rating

6.8

Company rating: 6.8 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

39th of 109 rated hotels

Job description

Omni Hilton Head Oceanfront Resort
Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.
Omni Hilton Head's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.
General Manager, Omni Hilton Head Oceanfront Resort
This position functions as the primary, strategic business leader of the Omni Hilton Head Oceanfront Resort, responsible for all aspects of the operation, including guest and associate satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to ownership. Leads a team in the development and implementation of property-wide strategies. ensures implementation of brand service strategy and initiatives, with the objective of meeting or exceeding guest expectations. In addition, the General Manager builds relationships with key customers and members through personal involvement in the sales process. The position ensures Omni Hotels & Resorts sales channels are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand.
Responsibilities
  • Sets goals and expectations for direct reports.
  • Identifies leadership and fosters career development.
  • Inspires and motivates team to achieve operational excellence.
  • Creates a cohesive leadership team and positive business environment that consistently delivers results
  • Develops deployment strategies to market property to continue to grow market share.
  • Supports the sales strategy by encouraging effective revenue management practices.
  • Reviews the STAR report, competitive shopping reports and using other resources to maintain an awareness of the property's market position.
  • Identifies key drivers of business success.
  • Reviews sales goals and strategies to ensure alignment with positioning and pricing
  • Ensures sales and revenue engines are leveraged to drive RevPAR improvement year over year.
  • Ensures capital expenditure funds are being budgeted and deployed effectively and within program.
  • Holds staff accountable for successful performance in a positive manner.
  • Utilizes an "open door" policy.
  • Communicates a clear and consistent message regarding property goals to produce desired results.
  • Fosters associate engagement to providing excellent service.
  • Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
  • Hires executive committee team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
  • Works collaboratively with various Homeowners Associations and Global Sales Offices to build and nurture strong relationships to aid the business objectives of the resort
  • Provides strategic direction and direct support to ensure the success of the group sales team.
  • Participates in daily Operations meetings to ensure strong and sustained interdepartmental communications, problem resolution and guest satisfaction
  • Participates directly in risk management issues and prevention including legal and workers compensation
  • Ensures accurate revenue, expense and labor forecasts and execution
  • Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities.
  • Participates in member relations to facilitate retention and acquisition.

Qualifications
  • 5-years minimum experience as a General Manager or Resort Manager in an upscale environment.
  • Previous experience in a resort environment with seasonal business fluctuations preferable.
  • Strong leadership skills
  • Excellent communications skills
  • Able to motivate team to provide best-in-class customer service
  • 10+ years of P&L responsibilities

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

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