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Resort Operations Manager Jobs in New York (NOW HIRING)

Rebel Hotel Company

Operations Manager

Manhattan, NY

$73K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... metropolitan and resort markets. We are building a culture of leadership, innovation, and ... The Operations Manager oversees the daily operation of the hotel while supporting exceptional guest ...

Rebel Hospitality New York LLC

Operations Manager

New York, NY · On-site

$73K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Operations Manager Location: New York Manhattan Hotel (NYMA) & Hotel at Fifth Avenue - New York, NY ... metropolitan and resort markets. We are building a culture of leadership, innovation, and ...

K9 Resorts of Dumbo

Pet Resort Supervisor

Brooklyn, NY · On-site

$19 - $20/hr

You must love working with both people and dogs, assisting the General Manager in day-to-day operations while overseeing employees in all aspects of the resort. Flexibility and strong customer ...

NBCUniversal

AI Operations Manager

Stamford, CT · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a ... Blending an understanding of operational workflows, project management, AI tooling, and business ...

NBCUniversal

AI Operations Manager

Stamford, CT · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a ... Blending an understanding of operational workflows, project management, AI tooling, and business ...

NBCUniversal

AI Operations Manager

Manhattan, NY · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a ... Blending an understanding of operational workflows, project management, AI tooling, and business ...

NBCUniversal

AI Operations Manager

Stamford, CT · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a ... Blending an understanding of operational workflows, project management, AI tooling, and business ...

NBCUniversal

AI Operations Manager

Manhattan, NY · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a ... Blending an understanding of operational workflows, project management, AI tooling, and business ...

NBCUniversal

AI Operations Manager

Stamford, CT · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a ... Blending an understanding of operational workflows, project management, AI tooling, and business ...

NBCUniversal

AI Operations Manager

Stamford, CT · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a ... Blending an understanding of operational workflows, project management, AI tooling, and business ...

NBCUniversal

Sr AI Operations Manager

New York, NY

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a ... Blending an understanding of operational workflows, project management, AI tooling, and business ...

NBCUniversal

Sr AI Operations Manager

Manhattan, NY

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a ... Blending an understanding of operational workflows, project management, AI tooling, and business ...

NBCUniversal

Sr AI Operations Manager

Manhattan, NY

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a ... Blending an understanding of operational workflows, project management, AI tooling, and business ...

NBCUniversal

Sr AI Operations Manager

Manhattan, NY

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a ... Blending an understanding of operational workflows, project management, AI tooling, and business ...

NBCUniversal

Sr AI Operations Manager

Stamford, CT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a ... Blending an understanding of operational workflows, project management, AI tooling, and business ...

NBCUniversal

Sr AI Operations Manager

Stamford, CT

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a ... Blending an understanding of operational workflows, project management, AI tooling, and business ...

NBCUniversal

Sr AI Operations Manager

Manhattan, NY

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a ... Blending an understanding of operational workflows, project management, AI tooling, and business ...

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Resort Operations Manager information

See New York salary details

$33.9K

$69.4K

$129.6K

How much do resort operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for resort operations manager in New York is $69,423.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,900.00 and $84,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a resort operations manager?

To thrive as a Resort Operations Manager, you need strong leadership, hospitality management expertise, and a relevant degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Excellent interpersonal skills, conflict resolution abilities, and organizational acumen help you motivate teams and ensure guest satisfaction. These skills are crucial to maintain efficient operations, deliver outstanding guest experiences, and drive the resort's overall success.

What are some common challenges faced by resort operations managers and how can they be addressed?

Resort Operations Managers often encounter challenges such as managing diverse teams, balancing guest satisfaction with operational efficiency, and responding quickly to unexpected issues like maintenance emergencies or staffing shortages. Successfully addressing these challenges requires strong communication skills, proactive planning, and the ability to remain calm under pressure. Building a reliable support team, maintaining open lines of communication with staff, and implementing clear standard operating procedures can help managers effectively navigate these common obstacles and ensure smooth resort operations.

What does a resort operations manager do?

A Resort Operations Manager oversees the daily operations of a resort, ensuring that all departments such as housekeeping, front desk, maintenance, food and beverage, and guest services run smoothly. They are responsible for maintaining high levels of guest satisfaction, managing staff, budgeting, and implementing policies and procedures. Their role also includes addressing guest concerns, coordinating with vendors, and ensuring compliance with safety and quality standards. Ultimately, they work to maximize efficiency and profitability while delivering an exceptional guest experience.
What are popular job titles related to Resort Operations Manager jobs in New York? For Resort Operations Manager jobs in New York, the most frequently searched job titles are:
What job categories do people searching Resort Operations Manager jobs in New York look for? The top searched job categories for Resort Operations Manager jobs in New York are:
What cities in New York are hiring for Resort Operations Manager jobs? Cities in New York with the most Resort Operations Manager job openings:
Resort Operations Manager jobs near you
Infographic showing various Resort Operations Manager job openings in New York as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $69,423 per year, or $33.4 per hour.

Operations Manager

Rebel Hotel Company

Manhattan, NY

$73K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Job Title: Operations Manager

Location: New York Manhattan Hotel (NYMA) & Hotel at Fifth Avenue - New York, NY

Reports To: Director of Operations

FLSA Status: Exempt

Work Type: On-Site, In-Person Position

Employment Type: Full-Time

Company: Rebel Hotel Company

About Rebel Hotel Company: Rebel Hotel Company is one of the fastest-growing third-party hotel management companies in the United States, recognized for delivering bold results, operational excellence, and distinctive guest experiences. We operate a diverse portfolio of full-service, lifestyle, and branded hotels across major metropolitan and resort markets. We are building a culture of leadership, innovation, and accountability—and we’re just getting started.

Position Summary: The Operations Manager oversees the daily operation of the hotel while supporting exceptional guest experiences, operational excellence, and financial performance. This hands-on leadership role partners with department leaders across hotel operations to ensure efficient service delivery, team engagement, and compliance with company and brand standards. The Operations Manager serves as Manager on Duty (MOD) as scheduled and plays a key role in driving guest satisfaction, operational consistency, and associate development. Previous supervisory experience in a unionized hotel is required.

Key Responsibilities:

Leadership Responsibilities

  • Support the daily operation of the hotel, ensuring exceptional guest service and operational excellence.
  • Lead, coach, and develop supervisors and employees while fostering a culture of accountability and teamwork.
  • Oversee Front Office, Housekeeping, Engineering, Security, and other operational departments as assigned.
  • Serve as Manager on Duty (MOD), resolving guest and operational issues promptly and professionally.
  • Promote a visible, hands-on leadership style while maintaining strong communication across departments.
  • Support recruiting, onboarding, training, and employee engagement initiatives.

Administrative Responsibilities

  • Assist in achieving operational, financial, and guest satisfaction goals through labor management and expense control.
  • Monitor operational performance and implement improvements to drive efficiency and service quality.
  • Ensure compliance with company policies, brand standards, union agreements, and all applicable regulations.
  • Partner with department leaders to maintain property standards, preventive maintenance, and safety programs.
  • Support budgeting, reporting, operational meetings, and completion of required corporate training.

Required Skills, Experience and Knowledge:

  • Minimum of 3 years of progressive hotel operations leadership experience.
  • Previous supervisory experience in a unionized hotel is required.
  • Strong knowledge of Front Office, Housekeeping, Engineering, and hotel operations.
  • Proven leadership, communication, coaching, and problem-solving skills.
  • Experience managing labor costs, operational performance, and guest satisfaction.
  • Proficient in Microsoft Office and hotel property management systems.
  • Bachelor's degree in Hospitality Management or related field preferred, or equivalent experience.

What We Offer:

  • Competitive base salary
  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and holidays
  • Career advancement opportunities within a rapidly growing company
  • A chance to be part of the Rebel movement redefining hospitality leadership

Salary Range: $73,000 - $75,000 annually

At Rebel Hotel Company, we don’t manage hotels the old way—we challenge the status quo. If you’re ready to lead with vision, act with ownership, and make your mark in the hospitality world, we want to meet you.

Apply