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Resort Operations Manager Jobs in Delaware (NOW HIRING)

Retail Operations Coordinator

Bethany Beach, DE · On-site

$17.75 - $23.75/hr

Hospitality, resort, recreation, or property management experience is highly desirable. Required ... Hospitality or resort operations * Retail management * Inventory control * Budget administration

Retail Operations Coordinator

Bethany Beach, DE

$17.75 - $23.75/hr

Hospitality, resort, recreation, or property management experience is highly desirable. Required ... Hospitality or resort operations * Retail management * Inventory control * Budget administration

Front Desk Manager

Rehoboth Beach, DE · On-site

$16.50 - $21.25/hr

Familiarity with rooms division operations and hospitality management best practices. * Previous supervisory or managerial experience in a hotel or resort environment. * Ability to analyze data to ...

Assistant Manager

Dover, DE · On-site

$60K - $72K/yr

... Resort, is seeking a Front of House Assistant Manager who is passionate about hospitality ... Support the General Manager in the daily operation of the restaurant * Build positive relationships ...

The Restaurant Manager is responsible for leading the daily food and beverage operations of an ... resort and brand standards. The Restaurant Manager partners with the Director of Food & Beverage on ...

Bayside Resort Golf Club is looking for a Seasonal Food & Beverage Supervisor! General Purpose ... operations across all Bayside outlets, including Signatures, 38 Degrees, Sun Ridge Café, and ...

Bayside Resort Golf Club is looking for a Seasonal Food & Beverage Supervisor! General Purpose ... operations across all Bayside outlets, including Signatures, 38 Degrees, Sun Ridge Café, and ...

Bayside Resort Golf Club , located in Selbyville, DE , is pleased to announce an excellent career ... We offer careers around the world at all levels of golf operations, opportunities for professional ...

Bayside Resort Golf Club , located in Selbyville, DE , is pleased to announce an excellent career ... We offer careers around the world at all levels of golf operations, opportunities for professional ...

Front Desk Supervisor

Newark, DE · On-site

$16.50 - $21.50/hr

... management, and operational controls. * Support labor management by assisting with shift coverage ... Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort ...

Front Desk Supervisor

Newark, DE · On-site

$16.50 - $21.50/hr

... stay, and resort properties , representing over 8,000 guest rooms across 14 states and three ... operational excellence across every property. Beyond hotel management, Shaner Hotels provides a ...

Front Desk Supervisor

Newark, DE

$16.50 - $21.50/hr

... stay, and resort properties , representing over 8,000 guest rooms across 14 states and three ... operational excellence across every property. Beyond hotel management, Shaner Hotels provides a ...

AM Bistro Server/Barista

Newark, DE

$15 - $17/hr

... managers, and fellow team members * Complete opening/closing procedures and daily operational ... stay, and resort properties , representing over 8,000 guest rooms across 14 states and three ...

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Resort Operations Manager information

See Delaware salary details

$31K

$63.5K

$118.6K

How much do resort operations manager jobs pay per year?

As of Jul 24, 2026, the average yearly pay for resort operations manager in Delaware is $63,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Resort Operations Manager, and why are they important?

To thrive as a Resort Operations Manager, you need strong leadership, hospitality management expertise, and a relevant degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Excellent interpersonal skills, conflict resolution abilities, and organizational acumen help you motivate teams and ensure guest satisfaction. These skills are crucial to maintain efficient operations, deliver outstanding guest experiences, and drive the resort's overall success.

What are some common challenges faced by Resort Operations Managers and how can they be addressed?

Resort Operations Managers often encounter challenges such as managing diverse teams, balancing guest satisfaction with operational efficiency, and responding quickly to unexpected issues like maintenance emergencies or staffing shortages. Successfully addressing these challenges requires strong communication skills, proactive planning, and the ability to remain calm under pressure. Building a reliable support team, maintaining open lines of communication with staff, and implementing clear standard operating procedures can help managers effectively navigate these common obstacles and ensure smooth resort operations.

What does a Resort Operations Manager do?

A Resort Operations Manager oversees the daily operations of a resort, ensuring that all departments such as housekeeping, front desk, maintenance, food and beverage, and guest services run smoothly. They are responsible for maintaining high levels of guest satisfaction, managing staff, budgeting, and implementing policies and procedures. Their role also includes addressing guest concerns, coordinating with vendors, and ensuring compliance with safety and quality standards. Ultimately, they work to maximize efficiency and profitability while delivering an exceptional guest experience.
What cities in Delaware are hiring for Resort Operations Manager jobs? Cities in Delaware with the most Resort Operations Manager job openings:
Retail Operations Coordinator

Retail Operations Coordinator

Troon Golf

Bethany Beach, DE • On-site

$17.75 - $23.75/hr

Full-time

Posted 4 days ago


Troon rating

6.2

Company rating: 6.2 out of 10

Based on 122 frontline employees who took The Breakroom Quiz

16th of 27 rated golf clubs


Job description

Position Summary
Sea Colony Recreational Association, managed by Troon, is seeking a highly organized, customer-focused, and detail-oriented Retail Operations Coordinator to support the daily operations of the Retail Department. This position plays a critical role in supporting the Beach Shoppe, Beach Concession, Tennis Pro Shop, and other retail operations through administrative support, inventory management, financial reporting, customer service, and point-of-sale system administration.
The ideal candidate thrives in a fast-paced hospitality environment, possesses strong retail and administrative experience, and enjoys working collaboratively with multiple departments while providing exceptional service to homeowners, guests, and staff.
This position requires working weekends and holidays during the summer season, including Memorial Day, Independence Day, and Labor Day.
Essential Duties & Responsibilities
Administrative Support
  • Provide administrative support to the Retail Operations Manager and Retail Department.
  • Answer telephones, respond to emails, maintain departmental correspondence, and greet homeowners, guests, vendors, and staff professionally.
  • Maintain departmental files, records, reports, contracts, and operational documentation.
  • Coordinate communication between Retail Operations and other Sea Colony departments.

Financial & Budget Administration
  • Prepare and process purchase orders, invoices, expense reports, check requests, vendor payments, and related documentation.
  • Monitor departmental expenditures and maintain accurate budget tracking spreadsheets.
  • Reconcile invoices and assist Accounting with discrepancies and vendor follow-up.
  • Maintain organized financial records in accordance with company procedures.

Reporting & Data Analysis
  • Compile daily, weekly, monthly, and seasonal operational reports.
  • Assist with analyzing sales, inventory, labor, and operational statistics.
  • Prepare reports, spreadsheets, charts, and presentations for management and Board meetings.
  • Assist with annual budgeting and forecasting.

Retail Operations
  • Assist in the daily operation of:
    • Beach Shoppe
    • Beach Concession
    • Tennis Pro Shop
    • Other retail venues as assigned
  • Provide exceptional customer service by resolving customer questions and concerns professionally.
  • Assist with merchandise merchandising, pricing, receiving, and inventory control.
  • Support seasonal operational planning and special events.

Inventory Management
  • Monitor inventory levels and maintain accurate inventory records.
  • Assist with receiving, transfers, cycle counts, and year-end physical inventory.
  • Coordinate inventory replenishment with vendors.
  • Assist in developing inventory plans before and after each season to maximize inventory turns and minimize shrinkage.

Point-of-Sale & Technology Support
  • Program and maintain Point-of-Sale (POS) systems.
  • Update pricing, inventory files, promotions, and product information.
  • Serve as the Retail Department liaison with Information Technology and POS vendors.
  • Troubleshoot hardware and software issues and coordinate technical support.

Customer Service
  • Provide outstanding service to homeowners, guests, seasonal employees, and vendors.
  • Assist customers with retail purchases, reservations, beach equipment rentals, and general inquiries.
  • Resolve customer concerns in a courteous and professional manner.

Operational Support
  • Assist with beach equipment operations during peak season when needed.
  • Support seasonal staffing, scheduling, and administrative onboarding.
  • Assist with departmental projects and operational initiatives.
  • Perform other duties as assigned by the Retail Operations Manager.

Travel
  • Attend one or two merchandise buying trips annually with the Retail Operations Manager.

Minimum Qualifications
Education
  • Associate's or Bachelor's degree in Business Administration, Retail Management, Hospitality Management, or related field preferred.

Experience
  • Minimum 3-5 years of administrative support experience.
  • Minimum 3 years of retail operations or retail management experience preferred.
  • Hospitality, resort, recreation, or property management experience is highly desirable.

Required Skills
  • Excellent customer service and interpersonal skills.
  • Strong organizational and time management abilities.
  • Ability to manage multiple priorities simultaneously.
  • Excellent written and verbal communication skills.
  • Strong analytical and problem-solving skills.
  • Advanced Microsoft Office skills, especially:
    • Excel
    • Word
    • Outlook
    • PowerPoint
  • Experience preparing financial reports and spreadsheets.
  • Familiarity with inventory management systems.
  • Experience with Point-of-Sale systems.
  • Ability to learn new software quickly.
  • Strong attention to detail and accuracy.

Physical Requirements
  • Frequently sit, stand, walk, bend, and reach.
  • Lift and carry 25-50 pounds.
  • Walk between multiple retail locations and beach stations throughout the workday.
  • Work indoors and outdoors in varying weather conditions during the summer season.

Schedule Requirements
This is a full-time position requiring flexibility.
The successful candidate must be available to work:
  • Days
  • Evenings (as needed during summer season)
  • Weekends
  • Holidays
  • Extended hours during peak summer operations

Preferred Qualifications
Preference will be given to candidates with experience in:
  • Hospitality or resort operations
  • Retail management
  • Inventory control
  • Budget administration
  • Financial reporting
  • Microsoft Excel (advanced)
  • POS administration
  • Vendor management
  • Data analysis and reporting

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Troon employees say

Pay

Benefits

Hours and flexibility

Workplace

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Troon Golf logo

About Troon Golf

Sourced by ZipRecruiter

Troon started as one facility in 1990 and has since grown to become the world's largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit

Industry

Fitness and sports centers, hospitality services and traveler accommodation

Company size

10,000+ Employees

Headquarters location

Scottsdale, AZ, US