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Resort Management Jobs in Ohio (NOW HIRING)

Bachelor's degree in hospitality, business, resort management, culinary arts, tourism, event management, or related field. * 7+ years of management experience in a full-service or boutique hotel ...

New

Communicates inventory shortages to the RV Resort Manager and Store Supervisor (Essential) * Operates cash register, fuel console, lottery machine, money order machine, and telecom transactions ...

Position Summary The Lead-Pickleball is responsible for providing overall management and leadership for club pickleball programming, including but not limited to, open play, clinics, mixers, leagues ...

Communicates inventory shortages to the RV Resort Manager and Store Supervisor (Essential) * Operates cash register, fuel console, lottery machine, money order machine, and telecom transactions ...

Communicates inventory shortages to the RV Resort Manager and Store Supervisor (Essential) * Operates cash register, fuel console, lottery machine, money order machine, and telecom transactions ...

Communicates inventory shortages to the RV Resort Manager and Store Supervisor (Essential) * Operates cash register, fuel console, lottery machine, money order machine, and telecom transactions ...

General Manager

Grove City, OH · On-site

$55K - $65K/yr

We are looking for a General Manager to take full ownership of resort performance -- from sales growth and EBITDA to team development, operational excellence, and community presence. This is not a ...

General Manager

Grove City, OH · On-site

$55K - $65K/yr

We are looking for a General Manager to take full ownership of resort performance - from sales growth and EBITDA to team development, operational excellence, and community presence. This is not a ...

Store Clerk

Geneva, OH · On-site

$15.50/hr

Communicates inventory shortages to the RV Resort Manager and Store Supervisor (Essential) * Operates cash register, fuel console, lottery machine, money order machine, and telecom transactions ...

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Resort Management information

See Ohio salary details

$26.6K

$77.5K

$222K

How much do resort management jobs pay per year?

As of Sep 4, 2026, the average yearly pay for resort management in Ohio is $77,529.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $85,100.00 per year, depending on experience, location, and employer.

What is resort management?

Resort management is the administration and oversight of all aspects of a resort's operations, including guest services, accommodations, food and beverage, recreation, and facility maintenance. Resort managers ensure that guests have a positive experience by managing staff, budgets, marketing, and daily activities. They are responsible for maintaining high standards of service, safety, and hospitality while maximizing profitability. Resort management requires skills in leadership, communication, problem-solving, and customer service. Successful resort managers often have backgrounds in hospitality, business management, or related fields.

What are the key skills and qualifications needed to thrive in resort management, and why are they important?

To thrive in Resort Management, you need a strong background in hospitality operations, customer service, and business administration, often supported by a degree in hospitality management or a related field. Familiarity with property management systems (PMS), booking software, and financial management tools is typically required. Leadership, problem-solving, and effective communication are essential soft skills for managing staff and ensuring guest satisfaction. These qualifications and skills are crucial for delivering exceptional guest experiences, optimizing resort operations, and driving profitability in a competitive industry.

What are some common challenges faced by resort managers and how can they be successfully addressed?

Resort managers often face challenges such as balancing guest satisfaction with operational efficiency, managing a diverse team across various departments, and adapting to seasonal fluctuations in occupancy. Successful managers address these by implementing clear communication channels, investing in staff training, and utilizing data-driven strategies to forecast and manage guest demand. Additionally, fostering a collaborative team environment and regularly gathering guest feedback can help maintain high service standards and quickly resolve issues as they arise.

What is the difference between Resort Management vs Hotel Management?

AspectResort ManagementHotel Management
CredentialsHospitality degrees, certifications in resort operationsHospitality degrees, hotel management certifications
Work EnvironmentResorts, vacation destinations, outdoor amenitiesHotels, urban or suburban settings, conference facilities
Employer & IndustryResort chains, hospitality industry focused on leisureHotels, hospitality industry with diverse service offerings

Resort Management and Hotel Management share many skills and credentials, such as hospitality degrees and certifications. However, Resort Management focuses on overseeing resort-specific operations, outdoor amenities, and leisure services, while Hotel Management typically involves managing hotel services, guest accommodations, and conference facilities. Both roles require strong leadership and customer service skills, but their work environments and industry focus differ.

What cities in Ohio are hiring for Resort Management jobs?

Cities in Ohio with the most Resort Management job openings:

Infographic showing various Resort Management job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $77,529 per year, or $37.3 per hour.

Resort Night Manager on Duty

Kalahari Resorts & Conventions

Sandusky, OH • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago


Key responsibilities

  • Oversee Front Desk operations and support guest check-in during peak periods.

  • Act as the primary Manager on Duty during 2nd shift, supporting all operational departments.

  • Resolve guest concerns, respond to operational issues, and ensure safety, cleanliness, and standards are maintained throughout the resort.


Kalahari Resorts rating

5.9

Company rating: 5.9 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

66th of 109 rated hotels


Job description

Help Deliver the Kalahari Experience
At Kalahari Resorts & Conventions, we don't just create vacations-we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities-treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.
Resort Night Manager on Duty
Kalahari Resorts & Conventions is seeking a Resort Night Manager on Duty. The Resort Night Manager on Duty (MOD) is a working Guest Services leadership position responsible for overseeing Front Desk operations while serving as the primary operational leader for the resort during 2nd shift. This role leads by example, actively assisting guests and associates while ensuring exceptional service, efficient operations, and seamless communication across all resort departments.
In this role, this leader supports the Front Desk team during peak arrival periods, responds to guest concerns, makes operational decisions, and partners with department leaders to maintain a safe, organized, and guest-focused resort environment. The Night MOD balances hands-on Guest Services responsibilities with resort-wide leadership to ensure operational excellence throughout the evening.
As part of our leadership team, you'll embody our Promise to Lead with Love-guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll ensure every guest receives a warm, personalized, and seamless experience from arrival to departure. Through leading and supporting the resort team, you help create a positive work environment that empowers associates to exceed guest expectations at every touchpoint.
Key Responsibilities
  • Serve as a working leader for the Guest Services team, providing hands-on support during peak check-in and guest service periods.
  • Act as the primary Manager on Duty for the resort during 2nd shift, supporting all operational departments.
  • Lead by example while coaching and developing Guest Services associates.
  • Resolve guest concerns promptly and professionally, utilizing service recovery when appropriate.
  • Respond to operational issues, emergencies, and associate needs throughout the resort.
  • Conduct regular resort walks to ensure cleanliness, safety, security, and brand standards are maintained.
  • Collaborate with Security, Housekeeping, Engineering, Food & Beverage, and other departments to ensure seamless evening operations.
  • Complete shift reports, document incidents, and communicate key operational updates to the leadership team.

What We're Looking For
  • You must have a broad understanding of the tourism industry and the day-to-day functions of all aspects of a resort.
  • Seeking 2-5 years' experience from a smaller property (under 500 rooms) manager or a large property (over 500 rooms) supervisor.
  • Previous use of a Property Management System.
  • Significant guest resolution, guest conflict, and positive service recovery experience.
  • An attention to detail, organized, forward-thinking, and motivate individuals.
  • Experience with scheduling 10 or more associates.
  • Proven experience in teaching others.
  • Someone with a fun and engaging personality.

A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
  • Career growth opportunities with promotion from within
  • 401(k) matching, paid time off, and holiday compensation
  • Health, dental, and vision coverage for full-time associates
  • Employee appreciation events, discounts, and perks at all resorts
  • Education assistance programs to help advance your career

Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love-because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.

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