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Job Title: Head Lifeguard (Water Park Duty Manager) Location: Gaylord Pacific Resort and Convention Center Managed by: Innovative Attraction Management Category: Part Time Pay Rate: $23

Job Description: The Head Lifeguard at Gaylord Pacific Resort and Convention Center is a leadership role responsible for overseeing the safety, operations, and performance of the water park. As the Duty Manager, you will supervise the Front-Line Lifeguard team, ensure compliance with safety standards, and deliver exceptional guest experiences. This position requires strong leadership skills, advanced lifeguard certifications, and a commitment to maintaining a safe and enjoyable environment for all guests.

Key Responsibilities:

• Duty Manager Responsibilities:
• Act as the primary point of contact for water park operations, ensuring smooth day-to-day functioning.
• Oversee the scheduling, training, and performance of Front-Line Lifeguards.
• Conduct regular safety audits and inspections to ensure compliance with local, state, and company safety standards.
• Manage emergency situations, providing leadership and direction to the lifeguard team and other staff.
• Lifeguard Supervision:
• Train, mentor, and evaluate Front-Line Lifeguards to ensure they meet performance and safety standards.
• Conduct in-service training sessions to maintain lifeguard skills and readiness.
• Monitor lifeguard rotations and ensure proper coverage of all water park areas.
• Address and resolve any performance or behavioral issues among the lifeguard team.
• Safety and Emergency Response:
• Serve as the lead responder in life-threatening emergencies, providing advanced care and coordinating with emergency services as needed.
• Ensure all lifeguards are equipped with the necessary tools and knowledge to perform their duties effectively.
• Maintain and inspect all safety equipment, including first aid kits, rescue tubes, and AEDs.
• Guest Service and Operations:
• Uphold the high guest service standards of Gaylord properties, ensuring a welcoming and enjoyable experience for all visitors.
• Address guest concerns and complaints promptly and professionally.
• Collaborate with other departments to ensure seamless operations and guest satisfaction.
• Administrative Duties:
• Maintain accurate records of incidents, training sessions, and equipment inspections.
• Assist in the development and implementation of water park policies and procedures.
• Prepare reports for management on water park operations, incidents, and team performance.

Requirements:

• Certifications:
• Must hold an active Instructor Certification from an accredited lifeguard training agency (e.g., StarGuard Elite).
• CPO/AFO Certification (preferred)
• Experience:
• Minimum of 2 years of lifeguarding experience, preferably with at least 1 year in a supervisory or leadership role.
• Proven experience in training and mentoring lifeguards.
• Physical Requirements:
• Ability to stand and walk for extended periods in various weather conditions.
• Lift and carry equipment or objects weighing up to 50 pounds.
• Demonstrate the ability to swim 100 yards continuously and tread water for 2 minutes without the use of hands.
• Retrieve a 10-pound weight from a depth of 6 feet in the pool and swim it to the surface.
• Perform all physical duties required of a lifeguard, including distance running and emergency response.
• Characteristics:
• Strong leadership and decision-making skills, with the ability to remain calm under pressure.
• Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
• A deep commitment to safety and guest satisfaction.
• Attention to detail and the ability to manage multiple tasks simultaneously.
• Proactive and solution-oriented mindset.
• Must be available 4 days a week including Saturdays, Sundays and holidays

Work Environment:

• This is a part-time position requiring flexibility to work weekends, holidays, and varying shifts.
• The role involves working outdoors in various weather conditions and requires physical stamina.

Why Join Us?

• Lead a dynamic team at a world-class resort and convention center.
• Play a key role in ensuring the safety and enjoyment of our guests.
• Competitive pay rate of $23/hour and comprehensive benefits package.
• Opportunities for professional growth and development.

If you are a dedicated lifeguard professional with leadership experience and a passion for safety and guest service, we invite you to apply for the Head Lifeguard position at Gaylord Pacific Resort and Convention Center.

Innovative Attraction Management and Gaylord Pacific Resort are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.