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Resort Inn Jobs in Colorado (NOW HIRING)

Devil's Thumb Ranch

IT Manager

Tabernash, CO

$95K - $110K/yr

Description Nestled in the heart of Colorado's Rocky Mountains, Devil's Thumb Ranch Resort & Spa ... Principle Purpose of Job Support, manage and maintain all Devil's Thumb Ranch, Vasquez Creek Inn ...

Devil's Thumb Ranch, Inc.

IT Manager

Tabernash, CO · On-site

$95K - $110K/yr

... Resort & Spa offers an unparalleled blend of upscale accommodations, adventure, and authentic ... Principle Purpose of Job Support, manage and maintain all Devil's Thumb Ranch, Vasquez Creek Inn ...

KSL Resorts

Line Cook

Steamboat Springs, CO · On-site

$16.50 - $20.75/hr

... Inn, Myrtle Beach is a fit for you! Our culture is driven by our care for our guests and associates alike. Our mission is to be a resort where guests love to stay, and our associates love to work! We ...

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Resort Inn information

What are the key skills and qualifications needed to thrive as a Resort Inn Manager, and why are they important?

To thrive as a Resort Inn Manager, you need strong hospitality management skills, experience in guest services, and often a degree in hospitality or business. Familiarity with property management systems (PMS), reservation software, and hospitality certifications like CHA (Certified Hotel Administrator) are typically important. Exceptional communication, problem-solving, and leadership skills help you deliver memorable guest experiences and manage staff effectively. These skills and qualities are crucial for ensuring smooth operations, high guest satisfaction, and overall business success in a competitive hospitality environment.

What are some common challenges faced by staff working at a Resort Inn, and how can they be managed?

Staff at a Resort Inn often encounter challenges such as handling high guest volumes during peak seasons, addressing diverse guest requests, and maintaining high service standards in a fast-paced environment. Effective communication, teamwork, and adaptability are key to managing these challenges. Many Resort Inns provide regular training and encourage collaboration between departments (like housekeeping, front desk, and maintenance) to ensure smooth operations and a positive guest experience.

What is a Resort Inn?

A Resort Inn is a type of lodging establishment typically located in vacation destinations, offering guests comfortable accommodations along with amenities such as dining, recreational activities, and sometimes spa services. Unlike standard hotels, Resort Inns often focus on providing a relaxed and leisure-oriented experience, catering to travelers seeking rest and entertainment. They may range in size and style but generally prioritize hospitality and guest satisfaction. Resort Inns are popular choices for families, couples, and groups looking for a getaway with added conveniences and activities.

What is the difference between Resort Inn vs Hotel Front Desk Clerk?

AspectResort InnHotel Front Desk Clerk
CredentialsHigh school diploma or equivalent; hospitality experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentResort settings, often in vacation destinationsHotels, motels, urban or resort locations
Job ResponsibilitiesGuest check-in/out, reservations, guest inquiriesCheck-in/out, reservations, guest assistance
Industry UsageCommon in hospitality and tourism industryWidespread across hospitality sector

Both roles involve guest services and reservations, but a Resort Inn typically refers to a hospitality establishment in vacation destinations, while a Hotel Front Desk Clerk works across various hotel types. The skills and credentials are similar, focusing on customer service and administrative tasks. The main difference lies in the setting and specific job environment.

What are popular job titles related to Resort Inn jobs in Colorado? For Resort Inn jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Resort Inn jobs in Colorado look for? The top searched job categories for Resort Inn jobs in Colorado are:
What cities in Colorado are hiring for Resort Inn jobs? Cities in Colorado with the most Resort Inn job openings:
Resort Inn jobs near you
Customer Service Representative

Customer Service Representative

Bergen Bark Inn

Evergreen, CO

$15.16/hr

Full-time

Medical, Dental, Vision

Posted 26 days ago

Job description

Customer Service Representative

Love people and pets? Join our team and be the welcoming face of our luxury pet resort.

We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members.

Who We Are

NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.

At NVA Pet Resorts, our mission is simple: create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.

What You'll Do

As a Pet Host, you are the first and last impression of our resort. You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared for.

Your responsibilities include:

  • Greeting clients, pets, and vendors warmly
  • Managing check-ins and check-outs
  • Booking boarding, daycare, grooming, and training reservations
  • Answering phones, emails, and voicemails promptly
  • Processing payments and balancing transactions
  • Obtaining and verifying vaccination records
  • Managing waitlists during peak seasons
  • Recommending services and activity packages that meet client needs
  • Communicating pet updates and concerns to leadership
  • Keeping lobby and front areas clean and safe

You'll also jump in to help the team when needed - which may include handling pets, cleaning up occasional messes, and staying flexible in a fast-paced environment.

What We're Looking For

  • We're seeking someone who is:
  • Friendly, confident, and professional
  • Detail-oriented and organized
  • Comfortable multitasking in a busy lobby
  • Strong with phones, scheduling, and computer systems
  • Comfortable giving tours, recommending services, selling packages, upselling services and promoting memberships.
  • Calm and solution-focused when handling customer concerns
  • Passionate about dogs and cats

You must be able to:

  • Work weekends and holidays
  • Stand, walk, bend, and lift up to 60 lbs
  • Work in a busy, sometimes noisy environment
  • Handle dogs of all sizes safely

Work Schedule

  • Full-Time
  • Monday-Friday shifts
  • Weekend availability required
  • Holiday availability required

Benefits & Perks

  • Health, Dental & Vision
  • Insurance
  • Paid Training
  • Employee Pet Care Discounts
  • Tips
  • Career growth opportunities within NVA

Equal Opportunity Employer

NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.

If you love customer service, enjoy staying busy, and want to work somewhere that celebrates pets every day - we'd love to meet you.


The Bergen Bark Inn is an award-winning, all-inclusive pet boarding and dog day care facility nestled in the foothills in the town of Evergreen, Colorado. Our beautiful, expansive facility and top-notch talented staff of pet lovers have made Bergen Bark Inn a go-to for pet parents from Denver all the way to Summit County. We ensure every pet's stay with us is the happiest, healthiest, and most enjoyable experience they could possibly have while away from home. The love of animals is a prerequisite for working here, so clients can leave their little guys knowing that they will be treated just as they are in their own homes -- it will be like they never left!

Education:no requirementsEmployment Type: FULL_TIME

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