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Resort Activities Associate information

What does a resort activities associate do?

A Resort Activities Associate is responsible for organizing, coordinating, and leading recreational activities and events for guests at a resort. Their duties often include planning daily schedules, setting up games or sports, providing equipment, and ensuring guests have a safe and enjoyable experience. They also interact with guests to answer questions, provide instructions, and promote participation in various activities. This role requires excellent communication and customer service skills, as well as the ability to work flexible hours, including weekends and holidays.

What are the key skills and qualifications needed to thrive as a resort activities associate?

To thrive as a Resort Activities Associate, you need strong customer service skills, organization, and a background in recreation or hospitality, often supported by a high school diploma or relevant certifications in CPR/first aid. Familiarity with scheduling software, activity planning tools, and safety protocols is typically required. Exceptional communication, enthusiasm, and problem-solving abilities help you engage guests and handle diverse situations. These skills ensure memorable guest experiences and the smooth execution of resort activities, directly impacting client satisfaction and the resort’s reputation.

What are some common challenges resort activities associates face during peak seasons, and how can they be managed?

During peak seasons, Resort Activities Associates often manage large groups, coordinate multiple activities simultaneously, and address diverse guest requests. Balancing high guest volume with personalized service can be challenging, but strong organizational skills and clear communication help ensure smooth operations. Proactively collaborating with team members and staying adaptable are key to managing unexpected changes or last-minute requests, ensuring guests have a positive and memorable experience.

What is the difference between Resort Activities Associate vs Resort Concierge?

AspectResort Activities AssociateResort Concierge
Primary RoleOrganizes and facilitates recreational activities for guestsProvides personalized guest services, including reservations and local recommendations
Work EnvironmentResort recreation areas, activity centersFront desk, guest service areas
Required SkillsCustomer service, activity coordination, communicationCustomer service, problem-solving, local knowledge
CertificationsCPR/First Aid often preferredCustomer service certifications beneficial

The Resort Activities Associate focuses on organizing and leading recreational activities, ensuring guests enjoy resort amenities. In contrast, the Resort Concierge provides personalized services, assisting guests with reservations, local attractions, and special requests. Both roles require excellent customer service skills but differ in daily responsibilities and interaction points within the resort environment.

What cities are hiring for Resort Activities Associate jobs?

Cities with the most Resort Activities Associate job openings:

What are popular job titles related to Resort Activities Associate jobs?

For Resort Activities Associate jobs, the most frequently searched job titles are:

Resort Activities Associate jobs near you

Activities Associate - Part Time - Tahiti Village Resort

Las Vegas, NV • On-site

Wynd Technologies, Inc
Security Alarm Systems and Monitoring Services • 11 - 50 employees
Learn more about Wynd Technologies, Incexternal

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Travel + Leisure Co. recently acquired Yes& Vacations and Spinnaker Resorts, adding 23 resorts in destinations like Maui, Las Vegas and Hilton Head. This role has joined the Travel + Leisure Co. family, and applicants will be applying directly to Travel + Leisure Co.

How You'll Shine:
As an Activities Associate, your job will literally be fun and games. Each day you'll organize and lead recreational activities to help guests enjoy their vacations and create lifelong memories with their family and friends. In coordination with the Activities Supervisor, you'll also operate all activity-related areas such as the movie theater, fitness center, pool and cabana, banquet rooms, and tanning rooms.
How You'll Make an Impact:

  • Create, plan and execute guest activity programs for the resort.

  • Monitor, supervise, and assist guests in the activity center.

  • Promote and register guests for resort activities.

  • Conduct and record inspections of related activity areas in compliance with company standards and requirements.

  • Manage a cash bank following proper cashiering procedures (when applicable).

  • Attend and complete required resort and company trainings.

  • Handle all safety issues and incidents immediately.


What You'll Bring:

  • Creativity and customer obsession.

  • Excellent communication skills.

  • Ability to demonstrate good judgement when interacting with guests and team members.

  • State driver's license and comfort operating large vehicles such as shuttles or vans.

  • Proficiency in Microsoft Word, Excel and Outlook.

  • Willingness to work an adjusted schedule, including evenings, weekends and holidays.

  • Depending on the location, one or more of these certifications or ability to become certified: Lifeguard, CPR, First Aid, Alcohol Awareness Card, Food Server Health Card.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

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