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Resort Activities Associate Jobs (NOW HIRING)

Travel + Leisure Co.

Activities Associate

Las Vegas, NV · On-site

$14.25 - $17.25/hr

Our dedicated associates help the company achieve its mission to put the world on vacation ... Promote and register guests for resort activities. * Conduct and record inspections of related ...

Travel + Leisure Co.

Activities Associate

Las Vegas, NV · On-site

$14.25 - $17.25/hr

Our dedicated associates help the company achieve its mission to put the world on vacation ... Promote and register guests for resort activities. * Conduct and record inspections of related ...

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Resort Activities Associate information

What does a resort activities associate do?

A Resort Activities Associate is responsible for organizing, coordinating, and leading recreational activities and events for guests at a resort. Their duties often include planning daily schedules, setting up games or sports, providing equipment, and ensuring guests have a safe and enjoyable experience. They also interact with guests to answer questions, provide instructions, and promote participation in various activities. This role requires excellent communication and customer service skills, as well as the ability to work flexible hours, including weekends and holidays.

What are the key skills and qualifications needed to thrive as a resort activities associate?

To thrive as a Resort Activities Associate, you need strong customer service skills, organization, and a background in recreation or hospitality, often supported by a high school diploma or relevant certifications in CPR/first aid. Familiarity with scheduling software, activity planning tools, and safety protocols is typically required. Exceptional communication, enthusiasm, and problem-solving abilities help you engage guests and handle diverse situations. These skills ensure memorable guest experiences and the smooth execution of resort activities, directly impacting client satisfaction and the resort’s reputation.

What are some common challenges resort activities associates face during peak seasons, and how can they be managed?

During peak seasons, Resort Activities Associates often manage large groups, coordinate multiple activities simultaneously, and address diverse guest requests. Balancing high guest volume with personalized service can be challenging, but strong organizational skills and clear communication help ensure smooth operations. Proactively collaborating with team members and staying adaptable are key to managing unexpected changes or last-minute requests, ensuring guests have a positive and memorable experience.

What is the difference between Resort Activities Associate vs Resort Concierge?

AspectResort Activities AssociateResort Concierge
Primary RoleOrganizes and facilitates recreational activities for guestsProvides personalized guest services, including reservations and local recommendations
Work EnvironmentResort recreation areas, activity centersFront desk, guest service areas
Required SkillsCustomer service, activity coordination, communicationCustomer service, problem-solving, local knowledge
CertificationsCPR/First Aid often preferredCustomer service certifications beneficial

The Resort Activities Associate focuses on organizing and leading recreational activities, ensuring guests enjoy resort amenities. In contrast, the Resort Concierge provides personalized services, assisting guests with reservations, local attractions, and special requests. Both roles require excellent customer service skills but differ in daily responsibilities and interaction points within the resort environment.

What cities are hiring for Resort Activities Associate jobs?

Cities with the most Resort Activities Associate job openings:

What are popular job titles related to Resort Activities Associate jobs?

For Resort Activities Associate jobs, the most frequently searched job titles are:

Resort Activities Associate jobs near you

Resort Activities Associate-Holiday Hills Resort

Branson, MO

Holiday Inn Club Vacations
See more jobs at Holiday Inn Club Vacationsexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

COMPANY BENEFITS

  • Excellent Company Culture
  • Comprehensive Benefits: Medical, Dental, Vision & Prescription
  • EAP - Employee Assistance Program
  • 401K with Company Match
  • EAP-Employee Assistance Program
  • PTO
  • Heavily Discounted Hospitality Stays & the Company Perks Website
  • Tuition Assistance
  • Growth Opportunities & Stability

Shifts range starting at 6:30am to 3:00pm and later shifts of 1:30pm to 10:00pm. 

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

This position will be responsible for ensuring guest satisfaction and maintaining service standards, cash control accountabilities, and cleanliness of all associated areas, including the Activity Center, Movie Theatre, Arcade, Fitness Center, and all outdoor amenities. This individual will be responsible for the successful execution of activities and events by consistently monitoring resort activity programs, special events, and entertainment. This individual will work in multiple areas, monitoring and providing exceptional customer service in the Arcade, Activities Center, and Fitness Center. This individual will also conduct light food prep as well as cooking.

ESSENTIAL DUTIES AND TASKS

  • Actively communicates activities and events to all Owners and Guests. Also, ensure the safety and security of other owners and guests while providing excellent customer service as it relates to our activities and functions
  • Prepare light food and cooking as required
  • Consistent cleaning of Activity Center, Arcade, Amenities, including but not limited to dusting, vacuuming, hosing of decks, picking up trash, sanitizing, window washing, scrubbing tiles, and emptying and re-bagging trash bins
  • Computer used to prepare communications/flyers to be used throughout the resort
  • Performs other tasks as assigned

EDUCATION and/or EXPERIENCE

  • High School diploma or GED preferred
  • Proven participation in clubs, sports, volunteerism, or extra-curricular activities is strongly desired

CERTIFICATES, LICENSES, REGISTRATIONS

  • Servsafe (preferred)

QUALIFICATIONS

  • Effectively communicate in English – bilingual is a plus
  • Must be able and willing to swim and participate in water sports and water activities
  • Participates in proactive team efforts to achieve departmental and company goals
  • Computer knowledge, MS Office Suite

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