Contact Center Representative
$16.75 - $21.75/hr
Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and ... Resolve issues on first contact whenever possible. * Continually expand your knowledge and ...
$16.75 - $21.75/hr
Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and ... Resolve issues on first contact whenever possible. * Continually expand your knowledge and ...
$16.75 - $21.75/hr
Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and ... Resolve issues on first contact whenever possible. * Continually expand your knowledge and ...
Vigor Marine Group takes pride in being the employer of choice for our employees, who in turn take ... resolve. * Responsible for identifying and aligning external resources to support the execution of ...
Quick apply
Vigor Marine Group takes pride in being the employer of choice for our employees, who in turn take ... resolve. * Responsible for identifying and aligning external resources to support the execution of ...
$17.25 - $22.50/hr
Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and ... Resolve issues on first contact whenever possible. * Continually expand your knowledge and ...
$17.25 - $22.50/hr
Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and ... Resolve issues on first contact whenever possible. * Continually expand your knowledge and ...
Bala Cynwyd, PA · On-site
$16.75 - $21.75/hr
Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and ... Resolve issues on first contact whenever possible. * Continually expand your knowledge and ...
Bala Cynwyd, PA · On-site
$16.75 - $21.75/hr
Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and ... Resolve issues on first contact whenever possible. * Continually expand your knowledge and ...
Bala Cynwyd, PA · On-site
$16.75 - $21.75/hr
Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and ... Resolve issues on first contact whenever possible. * Continually expand your knowledge and ...
Bala Cynwyd, PA · On-site
$16.75 - $21.75/hr
Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and ... Resolve issues on first contact whenever possible. * Continually expand your knowledge and ...
Vancouver, WA · On-site
$104K - $112K/yr
Description Who We Are Founded in 1995, Vigor Marine Group is an established, innovative and ... to resolve operational and technical deficiencies. * Diagnose, troubleshoot, document, and ...
Vancouver, WA · On-site
$104K - $112K/yr
Description Who We Are Founded in 1995, Vigor Marine Group is an established, innovative and ... to resolve operational and technical deficiencies. * Diagnose, troubleshoot, document, and ...
Ceiba, PR · On-site
$23 - $29/hr
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history ... Read and interpret complex blueprints, schematics, wiring diagrams, and OEM manuals to resolve ...
Ceiba, PR · On-site
$23 - $29/hr
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history ... Read and interpret complex blueprints, schematics, wiring diagrams, and OEM manuals to resolve ...
$104K - $112K/yr
Vigor Marine Group takes pride in being the employer of choice for our employees, who in turn take ... resolve operational and technical deficiencies. Diagnose, troubleshoot, document, and coordinate ...
Quick apply
$104K - $112K/yr
Vigor Marine Group takes pride in being the employer of choice for our employees, who in turn take ... resolve operational and technical deficiencies. Diagnose, troubleshoot, document, and coordinate ...
Bala Cynwyd, PA · On-site
... Marine Group companies in the United States. They are seeking an Unqork Software Engineer to lead ... Work independently, Diagnose and resolve complex technical issues, Perform unit testing and ...
Bala Cynwyd, PA · On-site
... Marine Group companies in the United States. They are seeking an Unqork Software Engineer to lead ... Work independently, Diagnose and resolve complex technical issues, Perform unit testing and ...
... Marine Group companies in the United States, including Tokio Marine America, First Insurance ... Diagnose and resolve complex technical issues * Perform unit testing and debugging * Strong written ...
... Marine Group companies in the United States, including Tokio Marine America, First Insurance ... Diagnose and resolve complex technical issues * Perform unit testing and debugging * Strong written ...
Reserve, LA · On-site
Company Description Ingram Marine Group encompasses our operating units involved in transporting ... Must have the ability to trouble shoot and resolve problems * Must have current and valid driver ...
Reserve, LA · On-site
Company Description Ingram Marine Group encompasses our operating units involved in transporting ... Must have the ability to trouble shoot and resolve problems * Must have current and valid driver ...
Reserve, LA · On-site
Company Description Ingram Marine Group encompasses our operating units involved in transporting ... Must have the ability to trouble shoot and resolve problems * Must have current and valid driver ...
Reserve, LA · On-site
Company Description Ingram Marine Group encompasses our operating units involved in transporting ... Must have the ability to trouble shoot and resolve problems * Must have current and valid driver ...
Seattle, WA · On-site
$89K - $112K/yr
TMMG is seeking a senior-level Marine Designer / Designer IV to support Vigor Marine Group's vessel ... resolve design issues before they affect schedule, cost, or construction progress. Participate in ...
Seattle, WA · On-site
$89K - $112K/yr
TMMG is seeking a senior-level Marine Designer / Designer IV to support Vigor Marine Group's vessel ... resolve design issues before they affect schedule, cost, or construction progress. Participate in ...
$89K - $112K/yr
TMMG is seeking a senior-level Marine Designer / Designer IV to support Vigor Marine Group's vessel ... resolve design issues before they affect schedule, cost, or construction progress. Participate in ...
$89K - $112K/yr
TMMG is seeking a senior-level Marine Designer / Designer IV to support Vigor Marine Group's vessel ... resolve design issues before they affect schedule, cost, or construction progress. Participate in ...
Seattle, WA · On-site
$89K - $112K/yr
TMMG is seeking a senior-level Marine Designer / Designer IV to support Vigor Marine Group's vessel ... resolve design issues before they affect schedule, cost, or construction progress. Participate in ...
Seattle, WA · On-site
$89K - $112K/yr
TMMG is seeking a senior-level Marine Designer / Designer IV to support Vigor Marine Group's vessel ... resolve design issues before they affect schedule, cost, or construction progress. Participate in ...
Portland, OR · On-site
$47.41/hr
Vigor Marine Group takes pride in being the employer of choice for our employees, who in turn take ... resolve. * Responsible for identifying and aligning external resources to support the execution of ...
Portland, OR · On-site
$47.41/hr
Vigor Marine Group takes pride in being the employer of choice for our employees, who in turn take ... resolve. * Responsible for identifying and aligning external resources to support the execution of ...
$105K - $140K/yr
... Marine Group companies in the United States, including Tokio Marine America, First Insurance ... Support QA/UAT and deployments across environments; troubleshoot and resolve issues in a timely ...
$105K - $140K/yr
... Marine Group companies in the United States, including Tokio Marine America, First Insurance ... Support QA/UAT and deployments across environments; troubleshoot and resolve issues in a timely ...
Cairo, GA · On-site
Confer with management or subordinates to resolve worker problems, complaints, or grievances ... D ABOUT THE COMPANY Seminole Marine Group designs and manufactures Sailfish Boats. Sailfish has a ...
Cairo, GA · On-site
Confer with management or subordinates to resolve worker problems, complaints, or grievances ... D ABOUT THE COMPANY Seminole Marine Group designs and manufactures Sailfish Boats. Sailfish has a ...
Columbus, KY · On-site
Ingram Marine Group is seeking an Chief Engineer - Shore Based in Columbus, KY . This position is ... Must have the ability to trouble shoot and resolve problems * Must have current and valid driver ...
Columbus, KY · On-site
Ingram Marine Group is seeking an Chief Engineer - Shore Based in Columbus, KY . This position is ... Must have the ability to trouble shoot and resolve problems * Must have current and valid driver ...
Bala Cynwyd, PA · On-site
$105K - $140K/yr
... Marine Group companies in the United States, including Tokio Marine America, First Insurance ... Support QA/UAT and deployments across environments; troubleshoot and resolve issues in a timely ...
Bala Cynwyd, PA · On-site
$105K - $140K/yr
... Marine Group companies in the United States, including Tokio Marine America, First Insurance ... Support QA/UAT and deployments across environments; troubleshoot and resolve issues in a timely ...
$10.58 - $13.09
1% of jobs
$13.09 - $15.60
1% of jobs
$15.60 - $18.12
8% of jobs
$18.12 - $20.63
9% of jobs
$22.37 is the 25th percentile. Wages below this are outliers.
$20.63 - $23.14
10% of jobs
$23.14 - $25.66
14% of jobs
The median wage is $27 / hr.
$25.66 - $28.17
15% of jobs
$30.64 is the 75th percentile. Wages above this are outliers.
$28.17 - $30.68
18% of jobs
$30.68 - $33.19
10% of jobs
$33.19 - $35.71
11% of jobs
$35.71 - $38.22
4% of jobs
$10
$26
$38

$16.75 - $21.75/hr
Other
Medical, Retirement, PTO
Posted 9 days ago
8.5
Based on 7 frontline employees who took The Breakroom Quiz
87th of 260 rated insurance
Description
Marketing Statement:
Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best.
We are looking for a Contact Center Representative to join our team!
Summary -
Provides daily service and support to resolve customer and agent inquiries and issues via telephone, chat and email. Assumes responsibility of representing and protecting the company brand in all service related interactions with customers and agents.
A typical day will include the following:
Deliver an outstanding service experience to every customer via multi-channel contacts (phone/chat/email), every time.
Generate appropriate and agile responses, approaches and solutions based on the situation.
Resolve issues on first contact whenever possible.
Continually expand your knowledge and abilities through active learning and accepting and /or delivering constructive feedback.
Communicate with a professional, positive and helpful tone.
Assume ownership of issues as needed to guide/ensure prompt resolution.
Troubleshoot to identify root cause and determine appropriate course of action for resolution.
Demonstrate basic insurance coverage to clarify and instruct customers on the steps needed to reach desired outcome.
Qualifications:
High School diploma or equivalent
One to three years customer service experience
Knowledge of Microsoft Office or its equivalent
We are looking for individuals that can work 11:30am-8:00pm ET or 10:30 AM - 7:00 PM CT
EEO Statement:
Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.
Benefits:
We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online.
Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at https://www.phly.com/Careers/default.aspx
REQNUMBER: 10000965
Sourced by ZipRecruiter
Insurance services
1,001 - 5,000 Employees
Bala-Cynwyd, PA, US
1980