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Resolution Jobs in Alabama (NOW HIRING)

BCTS Intermediate LLC

IT Technician

Birmingham, AL · On-site

... and resolution, prioritizing problems, asking pertinent questions, and assessing impact of issues. • Develop and provide technical training to end-users when asked. • Identify, analyze ...

Carman Solutions Group

MES Engineer

Tuscaloosa, AL · On-site

Oversee the health of MES systems through routine monitoring, prompt issue detection, and resolution to support uninterrupted production. * Handle setup, configuration, and technical support for MES ...

Berkley

Senior Claims Specialist

Homewood, AL · On-site

$21.75 - $30/hr

This includes investigation, evaluation, and resolution of claims. Interface with underwriting, risk management, case management, clients, and vendors as appropriate in controlling costs and loss ...

Westerkamp Group LLC

Denials Analyst

Birmingham, AL · On-site

$15 - $25/hr

In this crucial role, you will lead a team of denial specialists, driving the resolution of denied claims, identifying root causes, and implementing strategies to prevent future denials. Your dual ...

UAB NOVA RENT

PATIENT ACCOUNTS COORDINATOR

Birmingham, AL · On-site

$15 - $24.40/hr

This role supports the School of Dentistry Business Office by managing third-party billing activities, including claim submission, follow-up, and resolution with insurance payers. The Patient ...

WestGate

WestGate Front Desk Agent

Tuscaloosa, AL

$14/hr

Check guests in/out and share resort and local information. * Assist guests with issues and problem resolution. * Answer calls and assist guests with reservation inquiries and questions. * Perform ...

Berkley

Senior Claims Specialist

Homewood, AL · On-site

$21.75 - $30/hr

This includes investigation, evaluation, and resolution of claims. Interface with underwriting, risk management, case management, clients, and vendors as appropriate in controlling costs and loss ...

Berkley

Senior Claims Specialist

Homewood, AL

$21.75 - $30/hr

This includes investigation, evaluation, and resolution of claims. Interface with underwriting, risk management, case management, clients, and vendors as appropriate in controlling costs and loss ...

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All JobsResolution JobsResolution Jobs in Alabama

Resolution information

See Alabama salary details

$12

$26

$50

How much do resolution jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for resolution in Alabama is $26.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $32.69 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in resolution roles, and how can they be addressed?

Professionals in resolution roles often encounter challenges such as managing high-stress situations, dealing with conflicting priorities, and navigating complex interpersonal dynamics. Success in this position requires strong communication and negotiation skills, as well as the ability to remain objective and solution-focused under pressure. Building a supportive network within the team and seeking regular feedback can help address these challenges, while ongoing training on conflict resolution techniques further enhances effectiveness.

What are 'Resolution' jobs?

Resolution jobs typically refer to positions that focus on addressing and resolving customer complaints, disputes, or issues within an organization. These roles are common in customer service, collections, and support teams where employees investigate problems, communicate with clients, and work towards satisfactory outcomes. People in resolution jobs use strong problem-solving, communication, and negotiation skills to ensure that customer concerns are handled efficiently and professionally. Their work helps maintain customer satisfaction and protect the company's reputation.

What are the key skills and qualifications needed to thrive as a Resolution Specialist, and why are they important?

To thrive as a Resolution Specialist, you need strong problem-solving abilities, attention to detail, and experience in customer service or case management, often supported by a relevant degree or training. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and documentation tools is typically required. Exceptional communication, patience, and conflict resolution skills help you handle challenging situations and maintain positive client relationships. These competencies ensure efficient issue resolution, customer satisfaction, and contribute to organizational reputation and retention.

What is the difference between Resolution vs Customer Service Representative?

AspectResolutionCustomer Service Representative
Required credentialsTypically high school diploma or equivalent; certifications varyHigh school diploma or equivalent; customer service training often preferred
Work environmentCall centers, technical support, troubleshooting teamsCall centers, retail, online support
Employer and industry usageUsed in tech, telecom, and service industries for problem-solving rolesCommon across retail, hospitality, and service sectors
Comparison focusFocuses on resolving specific issues or problemsFocuses on assisting customers and providing information

Resolution roles primarily focus on troubleshooting and solving specific problems, often requiring technical knowledge. Customer Service Representatives handle general inquiries, assist customers, and provide support. While both roles involve communication with customers, Resolution positions are more specialized in problem-solving, whereas Customer Service Representatives focus on overall customer satisfaction and information dissemination.

What are popular job titles related to Resolution jobs in Alabama? For Resolution jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Resolution jobs in Alabama look for? The top searched job categories for Resolution jobs in Alabama are:
Resolution jobs near you
Infographic showing various Resolution job openings in Alabama as of June 2026, with employment types broken down into 82% Full Time, 14% Part Time, 2% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $54,144 per year, or $26 per hour.
Focus Factory Construction Support Engineer-Mobile,Alabama

Focus Factory Construction Support Engineer-Mobile,Alabama

General Dynamics Electric Boat

Mobile, AL

Full-time

Posted 10 days ago

Key responsibilities

  • Interpret and translate shipbuilding specifications, design requirements, drawing requirements, and contractual requirements.

  • Provide deck-plate oversight to resolve problems during construction operations to ensure compliance with EB policies and procedures.

  • Attend all production meetings, provide status of hold ups, and drive completion of actions supporting construction such as Engineering Report (ER), Change Request (CR), Change Notice (CN), TIR UNSAT, and OTAR resolution.

General Dynamics Electric Boat rating

8.2

Company rating: 8.2 out of 10

Based on 159 frontline employees who took The Breakroom Quiz

80th of 527 rated manufacturers

Job description

Overview
Focus Factory Construction Support Engineering has an opening for a highly motivated engineer in Mobile, AL. This role is supporting construction of Virginia Class and Columbia Class deck structures with a focus on outfitting modules. The Focus Factory environment consists of supplier personnel being utilized as embedded EB contractors. The Focus Factory "builds to EB paper" and requires strict adherence to the EB policies, procedures, processes and work packages for Virginia Class and Columbia Class construction. Electric Boat is looking for engineers to be part of the deck plate engineering teams located at the Focus Factory facilities.
Responsibilities:
  • Interpretation and translation of shipbuilding specifications, design requirements, drawing requirements, contractual requirements.
  • Deck-plate over-sight to resolve problems during construction operations to ensure compliance with EB policies and procedures.
  • Support and resolve complex construction issues to prevent and minimize schedule delay.
  • Development of technical rationale to support approval of nonconforming conditions.
  • Attending all production meetings, providing status of hold ups and driving completion of actions supporting construction such as Engineering Report (ER), Change Request (CR), Change Notice (CN), TIR UNSAT, OTAR resolution.
  • Collaboration with engineers of other facets and companies.
  • Develop and approve fixturing and lifting and handling plans to support site specific evolutions.

Qualifications
Required
  • Bachelor of Science degree in Civil, Mechanical, Electrical or Aerospace Engineering is required.
  • 1-5 years of post-graduate engineering experience.
  • Ability to obtain a DOD Secret security clearance is required.
  • Construction engineering experience

Preferred
  • Preferred knowledge of Teamcenter and Columbia Class design.
  • Preferred knowledge of JCALs and Virginia Class design.
  • ER/CR/CN resolution experience and familiarity with the change management process.

Skills
  • Effective troubleshooting and problem resolution.
  • A capability to work against deadlines and prioritize work assignments accordingly.
  • A foundational understanding of piping/electrical/ventilation systems and specification requirements.
  • Willingness to work paid overtime. Evening and/or weekend work is required based on department/project needs.
  • Willingness to travel to other Focus Factory sites as required.
  • Must be highly motivated and be able to perform independently under minimal supervision.
  • Excellent verbal and written communication skills, as is the ability to interface effectively with senior Electric Boat personnel, tradesman, foreman, program office.
  • Ability as maintaining a questioning attitude and adapt to a variety of tasking.
  • Proven ability to work, act, and positively contribute in a team environment is required.

Physical Qualifications
Climbing
Environmental Attributes
Hot, Inside, Noise, Outside

What General Dynamics Electric Boat employees say

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