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Resolution Manager Jobs in North Charleston, SC (NOW HIRING)

Two Bit Club

Restaurant Manager

Charleston, SC · On-site

Restaurant Manager Hospitality Starts Here: Welcome to The Indigo Road Hospitality Group (IRHG ... You'll oversee all aspects of the concept, including problem resolution and effective communication ...

Two Bit Club

Restaurant Manager

Charleston, SC · On-site

Restaurant Manager Hospitality Starts Here: Welcome to The Indigo Road Hospitality Group (IRHG ... You'll oversee all aspects of the concept, including problem resolution and effective communication ...

Two Bit Club

Restaurant Manager

Charleston, SC · On-site

THE ROLE A Restaurant Manager will have 3+ years experience as a floor manager managing high-volume ... You'll oversee all aspects of the concept, including problem resolution and effective communication ...

Two Bit Club

Restaurant Manager

Charleston, SC

THE ROLE A Restaurant Manager will have 3+ years experience as a floor manager managing high-volume ... You'll oversee all aspects of the concept, including problem resolution and effective communication ...

Two Bit Club

Restaurant Manager

Charleston, SC

THE ROLE A Restaurant Manager will have 3+ years experience as a floor manager managing high-volume ... You'll oversee all aspects of the concept, including problem resolution and effective communication ...

Quality Fresca, LLC

General Manager

Summerville, SC · On-site

Leads the investigation and resolution of guest complaints and feedback. Ensures equipment is operating efficiently and the facility is maintained according to company standards. * Manage Local Store ...

Quality Fresca, LLC

General Manager

Mount Pleasant, SC · On-site

Leads the investigation and resolution of guest complaints and feedback. Ensures equipment is operating efficiently and the facility is maintained according to company standards. * Manage Local Store ...

Quality Fresca, LLC

General Manager

Charleston, SC

Leads the investigation and resolution of guest complaints and feedback. Ensures equipment is operating efficiently and the facility is maintained according to company standards. * Manage Local Store ...

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All JobsResolution JobsResolution Manager JobsResolution Manager Jobs in North Charleston, SC

Resolution Manager information

See North Charleston, SC salary details

$22.4K

$61.7K

$118K

How much do resolution manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for resolution manager in North Charleston, SC is $61,733.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,497.00 and $74,995.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a resolution manager?

To thrive as a Resolution Manager, you need strong problem-solving abilities, conflict resolution skills, and a background in business administration or a related field. Familiarity with case management software, CRM platforms, and sometimes certifications in mediation or dispute resolution are typically required. Exceptional communication, negotiation, and emotional intelligence help you manage stakeholder expectations and diffuse tense situations. These skills are crucial for efficiently resolving disputes, maintaining client satisfaction, and protecting organizational reputation.

How does a resolution manager typically collaborate with other departments to resolve complex issues?

Resolution Managers frequently work cross-functionally, partnering with teams such as customer service, operations, legal, and IT to address and resolve challenging cases or disputes. Effective communication and coordination are essential, as Resolution Managers often facilitate meetings, gather input from multiple stakeholders, and ensure everyone is aligned on the resolution approach. This collaborative process not only helps in resolving issues efficiently but also provides broader insight into recurring problems, allowing the company to implement long-term process improvements.

What is the difference between Resolution Manager vs Customer Service Manager?

AspectResolution ManagerCustomer Service Manager
Primary FocusResolving complex issues and disputes efficientlyOverseeing customer service teams and satisfaction
Required SkillsProblem-solving, conflict resolution, technical knowledgeLeadership, communication, customer relationship management
Work EnvironmentOperations, support centers, client-facing rolesCall centers, retail, service industries
CertificationsRelevant industry certifications, conflict resolution trainingCustomer service certifications, management training

While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.

What does a senior resolution manager do?

A senior resolution manager oversees the resolution of complex customer issues, ensuring timely and effective solutions. They coordinate with teams, analyze root causes, and implement process improvements, often using customer relationship management (CRM) tools and requiring strong communication and problem-solving skills.

What job categories do people searching Resolution Manager jobs in North Charleston, SC look for?

The top searched job categories for Resolution Manager jobs in North Charleston, SC are:

What cities near North Charleston, SC are hiring for Resolution Manager jobs?

Cities near North Charleston, SC with the most Resolution Manager job openings:

Resolution Manager jobs near you
Infographic showing various Resolution Manager job openings in North Charleston, SC as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $61,733 per year, or $29.7 per hour.

Hotel Maintenance Manager

North Charleston, SC • On-site

KMD HOTEL GROUP II
See more jobs at KMD HOTEL GROUP IIexternal

$30K - $55K/mo

Full-time

Posted 5 days ago

Job description

Benefits/Perks
  • Competitive wages
  • Thorough training on proper cleaning and disinfecting
  • Career Growth Opportunities
  • Fun and Energetic Environment
  • Ongoing training
Job Summary
We are looking for a professional Hotel Maintenance Manager to join our team. You will be responsible for taking care of our hotel’s infrastructure as well as managing maintenance personnel and planning renovation and repair projects. 

As the Hotel Maintenance Manager, you should have experience with electrical, plumbing, and HVAC systems. You must be organized and committed to meeting health and safety standards at all times. 

Your primary goal is to ensure our hotel is safe and functional for guests and employees. 

Responsibilities
  • Inspect hotel regularly to ensure it meets safety standards
  • Arrange for routine maintenance in hotel rooms and public areas
  • Undertake repair and maintenance projects without disturbing guests
  • Supervise a team of maintenance technicians
  • Update operational procedures and process manuals, as necessary
  • Communicate all problems and resolve them or make recommendations to upper management for resolution
  • Manage relationships with contractors and service providers
  • Maintain budgets, expenses and activity logs
Qualifications
  • Bachelor’s Degree, Associate Degree or certificate of completion from a trade school preferred; or commensurate education and experience accepted
  • Supervisory maintenance or construction management experience preferred
  • Ability to quickly diagnose the root cause of failures and suggest appropriate solutions
  • In-depth knowledge of health and safety regulations
  • Demonstrated ability to communicate effectively in person, via phone, and in writing with the site staff and internal partners, external vendors, and groups of residents