ZipRecruiter

Log In

1

Resolution Manager Jobs in Denver, CO (NOW HIRING)

cumed

Revenue Cycle Supervisor

Boulder, CO · On-site +1

Denial management and resolution * Analyze denial trends and collaborate with team members, peers, and insurance carriers to resolve issues and minimize financial impact. * Document findings ...

Riot Platforms

Controller

Castle Rock, CO · On-site

$175K - $225K/yr

Expertly distinguish between long-term strategic opportunities and critical, time-sensitive issues that require immediate resolution. * Manager and mentor a large team, ensuring all voices are heard ...

Axius Inc

Deployment Manager

Denver, CO

... resolution Manages relationships with change management, incident management and help desk teams Supports disaster recovery efforts by maintaining DR documentation and participating in DR tests ...

MWH

Claims Manager

Broomfield, CO

$125K - $160K/yr

Essential Functions Claims Management and Resolution: * Manage and oversee all claims, including general liability, workers' compensation, property damage, and subcontractor claims. * Investigate ...

MWH

Claims Manager

Broomfield, CO · On-site

$125K - $160K/yr

Essential Functions Claims Management and Resolution: * Manage and oversee all claims, including general liability, workers' compensation, property damage, and subcontractor claims. * Investigate ...

next page

Showing results 1-20

All JobsResolution JobsResolution Manager JobsResolution Manager Jobs in Denver, CO

Resolution Manager information

See Denver, CO salary details

$24.8K

$68.3K

$130.5K

How much do resolution manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for resolution manager in Denver, CO is $68,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,483.00 and $82,967.00 per year, depending on experience, location, and employer.

What jobs pay $500,000 a year in the US?

Resolution Managers typically do not earn $500,000 annually; such high salaries are more common in executive roles, specialized surgeons, or successful entrepreneurs. High-paying jobs often require extensive experience, advanced skills, and sometimes ownership or leadership positions. Compensation at this level is rare and usually involves bonuses, profit sharing, or equity components.

How does a Resolution Manager typically collaborate with other departments to resolve complex issues?

Resolution Managers frequently work cross-functionally, partnering with teams such as customer service, operations, legal, and IT to address and resolve challenging cases or disputes. Effective communication and coordination are essential, as Resolution Managers often facilitate meetings, gather input from multiple stakeholders, and ensure everyone is aligned on the resolution approach. This collaborative process not only helps in resolving issues efficiently but also provides broader insight into recurring problems, allowing the company to implement long-term process improvements.

What is a resolution manager?

A resolution manager is a professional responsible for addressing and resolving customer issues, complaints, or disputes efficiently. They often coordinate with other departments, utilize problem-solving skills, and may use customer relationship management (CRM) tools to ensure timely solutions and maintain customer satisfaction.

What is the 3 month rule for jobs?

The 3 month rule for jobs often refers to a probationary period, typically lasting three months, during which an employer evaluates a Resolution Manager's performance and suitability for the role. During this time, employees may have limited job security and benefits, and successful completion can lead to permanent employment status. This period also allows the employer to assess skills, adaptability, and fit within the team.

Is a CSA job stressful?

A Customer Service Associate (CSA) role can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. Managing difficult interactions and meeting performance metrics may contribute to job stress, but some employers offer training and support to help manage workload and reduce stress levels.

What are the key skills and qualifications needed to thrive as a Resolution Manager, and why are they important?

To thrive as a Resolution Manager, you need strong problem-solving abilities, conflict resolution skills, and a background in business administration or a related field. Familiarity with case management software, CRM platforms, and sometimes certifications in mediation or dispute resolution are typically required. Exceptional communication, negotiation, and emotional intelligence help you manage stakeholder expectations and diffuse tense situations. These skills are crucial for efficiently resolving disputes, maintaining client satisfaction, and protecting organizational reputation.

What is the difference between Resolution Manager vs Customer Service Manager?

AspectResolution ManagerCustomer Service Manager
Primary FocusResolving complex issues and disputes efficientlyOverseeing customer service teams and satisfaction
Required SkillsProblem-solving, conflict resolution, technical knowledgeLeadership, communication, customer relationship management
Work EnvironmentOperations, support centers, client-facing rolesCall centers, retail, service industries
CertificationsRelevant industry certifications, conflict resolution trainingCustomer service certifications, management training

While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.

What are popular job titles related to Resolution Manager jobs in Denver, CO? For Resolution Manager jobs in Denver, CO, the most frequently searched job titles are:
What job categories do people searching Resolution Manager jobs in Denver, CO look for? The top searched job categories for Resolution Manager jobs in Denver, CO are:
What cities near Denver, CO are hiring for Resolution Manager jobs? Cities near Denver, CO with the most Resolution Manager job openings:
Resolution Manager jobs near you
Infographic showing various Resolution Manager job openings in Denver, CO as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $68,295 per year, or $32.8 per hour.
Issue Resolution Billing Specialist

Issue Resolution Billing Specialist

Imperial Dade

Denver, CO • On-site

$21 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Imperial Dade rating

7.0

Company rating: 7.0 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

230th of 399 rated retail wholesalers

Job description

Imperial Brady is a leading North American distributor and solutions provider for cleaning and facility care, foodservice, and packaging. With more than 13,000 employees and a broad supply chain network, we deliver national scale with local expertise. Built on strong customer relationships and deep industry knowledge, we go beyond distribution-delivering Supplies + Support through expertise, service, and a commitment to making every customer touchpoint a plus.
**All correspondence will come directly from Imperial Dade and not a personal email address.**
Imperial Brady has an Issue Resolution Billing Specialist role available in Denver! Join a strong and continuously evolving team that helps our business grow. If you're looking for your next opportunity, Imperial Brady is a great place to take that next step.
The Issue Resolution Billing Specialist will be the front line of customer service and billing needs for the division. In this role, you will compile all necessary documentation and issue credits or new invoices per customer requirements, as well as handle pricing-related credits, bill only invoices, rebates and direct ship invoicing.
The schedule for this position is Monday through Friday, In office, from 8:00am to 5:00pm.
Pay rate: $21.00 to $22.25 per hour + Bonus
Deadline to apply: August 10, 2026
You will:
  • Provide timely, customer-focused support by managing daily inbound phone calls, ticket requests, and emails
  • Process a variety of transactions, including warehouse delivery exceptions (overages, shortages, and damages), credits and rebills, price adjustments, bill-only invoices, direct ship invoicing, monthly rebate and distribution fee invoicing
  • Manage assigned daily and weekly audits, reports, and specialized invoicing for company contracts and programs
  • Perform daily invoice reviews, identifying and reporting recurring trends and issues to the Issue Resolution Manager and relevant departments
  • Support continuous improvement by helping streamline internal processes and standard operating procedures (SOPs)
  • Participate in required meetings, including biweekly one-on-ones with the Issue Resolution and Credit & Collections Manager and scheduled monthly team meetings

You have:
  • High school diploma, GED, or equivalent
  • 2 years of customer service experience
  • 2 years of data entry experience
  • Proficiency in MS Office and familiarity with using other software
  • Excellent communication skills

We offer a dynamic environment for our more than 13,000 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.
Imperial Brady is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.
Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.
MASSACHUSETTS APPLICANTS:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

What Imperial Dade employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply