IT Support Technician
$14.25 - $19.50/hr
Document, track, and monitor issues to ensure timely resolution. * Utilize and maintain ticketing ... Associates DegreeEmployment Type: FULL_TIME
IT Support Technician
$14.25 - $19.50/hr
Document, track, and monitor issues to ensure timely resolution. * Utilize and maintain ticketing ... Associates DegreeEmployment Type: FULL_TIME
Sales Lead - Soma
San Juan, PR · On-site
Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...
Sales Lead - Soma
San Juan, PR · On-site
Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...
Our highly qualified associates are passionate about customer satisfaction. We proudly offer every ... Acts quickly for resolution. Partners with management as necessary. * Possesses the ability to ...
Our highly qualified associates are passionate about customer satisfaction. We proudly offer every ... Acts quickly for resolution. Partners with management as necessary. * Possesses the ability to ...
Our highly qualified associates are passionate about customer satisfaction. We proudly offer every ... Acts quickly for resolution. Partners with management as necessary. * Possesses the ability to ...
Our highly qualified associates are passionate about customer satisfaction. We proudly offer every ... Acts quickly for resolution. Partners with management as necessary. * Possesses the ability to ...
Sales Lead - Soma
San Juan, PR · On-site
Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...
Sales Lead - Soma
San Juan, PR · On-site
Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...
Sales Lead - Soma
San Juan, PR · On-site
Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...
Sales Lead - Soma
San Juan, PR · On-site
Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...
Our highly qualified associates are passionate about customer satisfaction. We proudly offer every ... Acts quickly for resolution. Partners with management as necessary. * Possesses the ability to ...
Our highly qualified associates are passionate about customer satisfaction. We proudly offer every ... Acts quickly for resolution. Partners with management as necessary. * Possesses the ability to ...
Our highly qualified associates are passionate about customer satisfaction. We proudly offer every ... Acts quickly for resolution. Partners with management as necessary. * Possesses the ability to ...
Our highly qualified associates are passionate about customer satisfaction. We proudly offer every ... Acts quickly for resolution. Partners with management as necessary. * Possesses the ability to ...
Sales Lead - Chico's
San Juan, PR · On-site
Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...
Sales Lead - Chico's
San Juan, PR · On-site
Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...
Our highly qualified associates are passionate about customer satisfaction. We proudly offer every ... Acts quickly for resolution. Partners with management as necessary. * Possesses the ability to ...
Our highly qualified associates are passionate about customer satisfaction. We proudly offer every ... Acts quickly for resolution. Partners with management as necessary. * Possesses the ability to ...
... nearly 16,000 associates who share our commitment to excellence. We are customer obsessed ... Ensures prompt resolution of customer concerns. • Ensures a fast and efficient register ...
... nearly 16,000 associates who share our commitment to excellence. We are customer obsessed ... Ensures prompt resolution of customer concerns. • Ensures a fast and efficient register ...
Leads team of 15 to 30 hourly associates with varying levels of experience and education; develops ... quick resolution. * Responsible for following food safety/regulatory policies and procedures ...
Leads team of 15 to 30 hourly associates with varying levels of experience and education; develops ... quick resolution. * Responsible for following food safety/regulatory policies and procedures ...
Production Manager
Cidra, PR · On-site
Leads team of 15 to 30 hourly associates with varying levels of experience and education; develops ... quick resolution. * Responsible for following food safety/regulatory policies and procedures ...
Production Manager
Cidra, PR · On-site
Leads team of 15 to 30 hourly associates with varying levels of experience and education; develops ... quick resolution. * Responsible for following food safety/regulatory policies and procedures ...
Training Program Specialist
Caguas, PR · On-site
... associates and leaders around the world, working together as partners to achieve more than you ... Additionally, this role provides support in the resolution of Accounts Payable discrepancies ...
New
Training Program Specialist
Caguas, PR · On-site
... associates and leaders around the world, working together as partners to achieve more than you ... Additionally, this role provides support in the resolution of Accounts Payable discrepancies ...
New
... associates and leaders around the world, working together as partners to achieve more than you ... Additionally, this role provides support in the resolution of Accounts Payable discrepancies ...
New
... associates and leaders around the world, working together as partners to achieve more than you ... Additionally, this role provides support in the resolution of Accounts Payable discrepancies ...
New
Junior Accountant (AR)
San Juan, PR · On-site
$46K - $58K/yr
... issue resolution. * Process and apply customer payments promptly and accurately to ensure AR ... Associate degree in Accounting, Finance, or related field * Minimum 2 years of experience in ...
Quick apply
Junior Accountant (AR)
San Juan, PR · On-site
$46K - $58K/yr
... issue resolution. * Process and apply customer payments promptly and accurately to ensure AR ... Associate degree in Accounting, Finance, or related field * Minimum 2 years of experience in ...
... associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing ... Ensures prompt resolution of customer concerns. • Ensures a fast and efficient register ...
... associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing ... Ensures prompt resolution of customer concerns. • Ensures a fast and efficient register ...
Train and coach service selling associates on Gas 3, process Vehicle Inspections, and general ... resolution of customer complaints. Follow all policies and procedures related to cash, credit ...
Train and coach service selling associates on Gas 3, process Vehicle Inspections, and general ... resolution of customer complaints. Follow all policies and procedures related to cash, credit ...
PR Service Manager
Carolina, PR · On-site
Train and coach service selling associates on Gas 3, process Vehicle Inspections, and general ... resolution of customer complaints. Follow all policies and procedures related to cash, credit ...
PR Service Manager
Carolina, PR · On-site
Train and coach service selling associates on Gas 3, process Vehicle Inspections, and general ... resolution of customer complaints. Follow all policies and procedures related to cash, credit ...
EyeCare Advisor
San Juan, PR · On-site
Our highly qualified associates are passionate about customer satisfaction. We proudly offer every ... Identifies situations involving unsatisfied customers and acts quickly for resolution.
EyeCare Advisor
San Juan, PR · On-site
Our highly qualified associates are passionate about customer satisfaction. We proudly offer every ... Identifies situations involving unsatisfied customers and acts quickly for resolution.
Resolution Associate information
See Bayamon, PR salary details
$9.31 - $10.22
1% of jobs
$10.22 - $11.12
0% of jobs
$11.12 - $12.03
1% of jobs
$12.03 - $12.93
4% of jobs
$12.93 - $13.84
9% of jobs
$14.20 is the 25th percentile. Wages below this are outliers.
$13.84 - $14.74
23% of jobs
The median wage is $15.20 / hr.
$14.74 - $15.65
22% of jobs
$15.65 - $16.55
14% of jobs
$16.57 is the 75th percentile. Wages above this are outliers.
$16.55 - $17.46
12% of jobs
$17.46 - $18.37
9% of jobs
$18.37 - $19.27
4% of jobs
$9
$15
$19
How much do resolution associate jobs pay per hour?
As of Aug 6, 2026, the average hourly pay for resolution associate in Bayamon, PR is $15.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $16.68 per hour, depending on experience, location, and employer.
What are some common challenges faced by resolution associates, and how can they effectively manage them?
Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.
How do I start a career as a resolution associate?
To start a career as a resolution associate, candidates typically need a high school diploma or equivalent, strong communication and problem-solving skills, and experience with customer service or dispute resolution. Entry-level roles often require familiarity with relevant software and the ability to handle sensitive information, with opportunities for advancement through experience and additional training or certifications in conflict management or related fields.
What is a resolution associate?
Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.
What are the key skills and qualifications needed to thrive as a resolution associate?
To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.
What cities near Bayamon, PR are hiring for Resolution Associate jobs? Cities near Bayamon, PR with the most Resolution Associate job openings:
$14.25 - $19.50/hr
Full-time
Re-posted 12 days ago
Job description
Column Technical Services is seeking a bilingual IT Support Specialist to provide hands-on, onsite support to End Users in San Juan, Puerto Rico. This is an opportunity to join a global leader in power, energy, and nuclear power plants supporting mission-critical systems in a highly impactful environment. If you enjoy solving technical problems, working directly with users, and being part of a world-class organization, we'd love to connect. Apply today to start a conversation!
Key Responsibilities:
- Set up and install PCs and monitors for end users.
- Perform PC swaps for users, including imaging, setup, data transfer, and desk setup.
- Troubleshoot hardware and software issues for computers and other office technology, providing technical support and guidance to users both in person and remotely.
- Collaborate with other support groups to restore service and identify problems.
- Set up and support various Video Conference and Internet Collaboration meetings.
- Document, track, and monitor issues to ensure timely resolution.
- Utilize and maintain ticketing and task management tools.
- Assist the Helpdesk team with companywide internal employee support.
Qualifications:
- 2 years of experience working with PC hardware and software
- Proficient in desktop and laptop computer hardware components, Windows 10/11, and Microsoft Office.
- Capable of basic troubleshooting of general applications.
- Familiarity of Video Conferencing and Collaboration Systems is advantageous.
- Strong verbal communication and customer service abilities.
- Ability to maintain regular attendance and timeliness.
- Ability to adhere to established guidelines, stay organized and complete tasks efficiently.
- Self-driven, able to multitask, manage time effectively, and work well within a team or independently.
- Capable of lifting and carrying up to 40 pounds (e.g. computer, monitor, miscellaneous. equipment etc.).
- Must be able to work onsite at customers regional office in San Juan and occasional travel to the Mayaguez office.
About Column Technical Services
Sourced by ZipRecruiter
Industry
It services
Company size
201 - 500 Employees
Headquarters location
Lombard, IL, US
Year founded
1999